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For Companies At a Glance
- Tasks: Lead the Salesforce integration strategy and collaborate with teams to enhance product features.
- Company: Join a global leader in cloud communications driving digital transformation for businesses.
- Benefits: Enjoy flexible work options, competitive salary, and opportunities for professional growth.
- Why this job: Be part of an innovative team shaping the future of communication technology.
- Qualifications: 5+ years in product management with strong Salesforce experience required.
- Other info: Nice to have: Salesforce Admin Certification and exposure to AI technologies.
The predicted salary is between 48000 - 72000 £ per year.
Join a global leader in cloud communications, helping businesses accelerate digital transformation through unified communications, contact centre solutions, and programmable APIs.
We’re looking for a Salesforce-focused Product Manager to take ownership of key integrations.
What You'll Do:
- Own and shape the Salesforce integration strategy within the CCaaS product suite
- Engage directly with customers to understand needs and bring features to life
- Work cross-functionally with engineering, sales, marketing, and customer success
- Stay close to the Salesforce roadmap to unlock opportunities for innovation
- Help define go-to-market strategy, pricing, and positioning
What You Bring:
- Strong experience with Salesforce Service & Sales Cloud
- Familiarity with OmniFlows, Apex, APIs, packaging & AppExchange
- Background in contact center tech (ideally Service Cloud)
- 5+ years in product management or similar in a Salesforce environment
- Agile mindset and a track record of launching successful products
Nice to Have:
- Salesforce Admin Certification
- SaaS / CCaaS experience
- Exposure to WFM, knowledge management, or AI/LLMs
Senior Product Manager - Salesforce employer: O Partners
Contact Detail:
O Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager - Salesforce
✨Tip Number 1
Familiarise yourself with the latest Salesforce features and updates. This will not only help you understand the platform better but also allow you to engage in informed discussions during interviews, showcasing your passion and knowledge about Salesforce.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar companies. They can provide valuable insights into the company culture and expectations for the Senior Product Manager role, which can give you an edge in your application.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to manage product integrations and work cross-functionally. Being able to articulate these experiences clearly will help you stand out during interviews.
✨Tip Number 4
Stay updated on industry trends related to cloud communications and contact centre solutions. Showing that you are knowledgeable about the market landscape can impress interviewers and demonstrate your commitment to the role.
We think you need these skills to ace Senior Product Manager - Salesforce
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce Service & Sales Cloud, as well as any relevant product management roles. Use specific examples that demonstrate your success in launching products and working cross-functionally.
Craft a Compelling Cover Letter: In your cover letter, express your passion for cloud communications and digital transformation. Mention how your background aligns with the responsibilities of the role, particularly your experience with OmniFlows, Apex, and APIs.
Showcase Your Agile Mindset: Provide examples in your application that illustrate your agile mindset and how you've successfully launched products in a fast-paced environment. This will resonate well with the company's focus on innovation.
Highlight Customer Engagement: Emphasise your experience engaging directly with customers to understand their needs. Share specific instances where you translated customer feedback into actionable product features, as this is a key aspect of the role.
How to prepare for a job interview at O Partners
✨Showcase Your Salesforce Expertise
Make sure to highlight your strong experience with Salesforce Service & Sales Cloud during the interview. Be prepared to discuss specific projects where you successfully integrated these tools, as this will demonstrate your capability to own and shape the Salesforce integration strategy.
✨Engage with Customer-Centric Examples
Since the role involves engaging directly with customers, come equipped with examples of how you've previously gathered customer feedback and translated it into product features. This will show your ability to understand customer needs and bring features to life effectively.
✨Demonstrate Cross-Functional Collaboration
Prepare to discuss your experience working cross-functionally with teams like engineering, sales, and marketing. Share specific instances where your collaboration led to successful product launches or improvements, as this is crucial for the role.
✨Stay Updated on Salesforce Innovations
Familiarise yourself with the latest updates and innovations in the Salesforce ecosystem. Being able to discuss recent developments and how they could unlock opportunities for innovation within the CCaaS product suite will impress your interviewers.
