At a Glance
- Tasks: As a Concierge, you'll greet guests, assist with requests, and share local insights.
- Company: Join Taj Hotels, a luxury brand known for its exceptional hospitality and rich heritage.
- Benefits: Enjoy unlimited meals, career development, exclusive discounts, and a supportive community.
- Why this job: Be part of a legacy that values growth, recognition, and making a meaningful impact.
- Qualifications: Experience in a 4-star hotel as a Concierge and knowledge of London is preferred.
- Other info: Earn ÂŁ500 for every successful referral and enjoy a vibrant team culture.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Join the Legacy of Taj Hotels in London. Step into the world of luxury and unparalleled hospitality with Taj Hotels in London, encompassing two iconic properties: St. James Court, A Taj Hotel, and Taj 51 Buckingham Gate Suites & Residences. Nestled in the heart of the city, just moments from Buckingham Palace, these historic properties combine British charm with Taj's legendary service, offering a unique blend of tradition and modernity.
The unmatched experience of working with us. At Taj, we don’t just craft world-class experiences—we cultivate a community of excellence and warmth. By joining our team, you’ll bring "Tajness"—a sense of trust, care, and intuitive hospitality—to life. With 329 rooms and suites at St. James Court, A Taj Hotel and 86 luxurious residences at Taj 51 Buckingham Gate, six distinguished restaurants, and two inviting bars, you’ll thrive in a setting where innovation and tradition come together seamlessly.
Your role in shaping experiences:
- Two Distinct Experiences: St. James Court, A Taj Hotel, offers classic British sophistication with modern comforts, while Taj 51 Buckingham Gate redefines opulence with its exclusive suites and residences.
- Exquisite Dining: Collaborate with culinary visionaries at Michelin-starred Quilon (Indian) or curate remarkable dining experiences at House of Ming (Chinese), TH51 (Multi Cuisine), Kona (European and Afternoon Tea), The Hamptons Bar (Finger Food), and Bombay Brasserie (Indian).
- Timeless Elegance: Be part of our serene Victorian courtyard, where every detail reflects the seamless hospitality Taj is known for. From impeccably designed rooms to grand suites, you’ll contribute to creating meaningful stays for our guests.
- Wellness Reimagined: Support rejuvenation and relaxation at J Wellness Circle Spa, offering a blend of traditional Indian therapies and Mediterranean-inspired treatments.
Role Description: Concierge role:
- Greeting and assisting guests throughout the hotel.
- Running errands for and arranging special requests for guests.
- Sharing your knowledge of the area and suggesting the right places for guests to visit while staying in London.
- Helping guests with all other enquiries.
Concierge requirements: The ideal candidate will have the following skills, knowledge & experience:
- A member of the Golden keys is desirable.
- An extensive knowledge of the local and wider London area.
- Minimum 4 Star hotel experience as Concierge.
- Clean driving license is desirable.
- Be full of energy and have an outgoing personality.
What awaits you at Taj? Joining Taj means becoming part of a legacy that prioritises growth, recognition, and purpose. Here’s what you can look forward to:
- Wellbeing at Work: Relish unlimited meals—breakfast, lunch, and dinner—prepared by our talented in-house chefs.
- Effortless Elegance: We provide and maintain your uniform, ensuring it’s always fresh and ready with complimentary dry cleaning.
- Pension Contribution: Plan for your future with our 4% pension scheme, helping you secure tomorrow while enjoying today.
- Career Development: Unlock opportunities with industry-leading training programs and the chance to explore roles across Taj’s global network.
- Exclusive Discounts: Enjoy reduced rates at over 200 Taj locations worldwide, complete with complimentary breakfast—perfect for creating your own unforgettable moments.
- Culinary Experiences: Savor 50% discounts on Food & Beverage at our properties and enjoy 25% off treatments at our Jiva Spa.
- Employee Assistance Programme: Access confidential support for personal or professional challenges, ensuring you always have someone to turn to.
- Community Spirit: Be part of a team that celebrates achievements, milestones, and connections through social events and activities.
- Refer a Friend Scheme: Earn ÂŁ500 for every successful referral, helping us grow our team with exceptional talent.
Become part of something extraordinary. When you join Taj, you’re not just starting a job—you’re stepping into a culture that values warmth, trust, and excellence. Here, every role is a chance to grow, to create, and to make a lasting impact. Picture yourself in a setting where your contributions are celebrated, your aspirations are nurtured, and each day is an opportunity to excel. If this sounds like your next chapter, we invite you to apply and begin your journey at Taj Hotels in London.
Contact Detail:
St James Court Hotel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge
✨Tip Number 1
Familiarise yourself with the local area and attractions in London. As a Concierge, your knowledge of the city will be crucial in assisting guests, so make sure you can recommend popular spots and hidden gems.
✨Tip Number 2
Network with professionals in the hospitality industry. Attend events or join online forums where you can connect with current or former employees of Taj Hotels to gain insights into their culture and expectations.
✨Tip Number 3
Showcase your outgoing personality during any interactions. Whether it's through networking or informal conversations, demonstrating your energy and enthusiasm for hospitality can set you apart from other candidates.
✨Tip Number 4
Consider obtaining or highlighting any relevant certifications, such as being a member of the Golden Keys. This can enhance your credibility and show your commitment to excellence in concierge services.
We think you need these skills to ace Concierge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any roles as a concierge or in customer service. Emphasise your knowledge of London and any previous work in 4-star hotels.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of 'Tajness'. Mention specific experiences where you provided exceptional service or went above and beyond for guests.
Showcase Local Knowledge: In your application, demonstrate your extensive knowledge of London. Include recommendations for popular attractions, dining spots, and hidden gems that you would suggest to guests.
Highlight Soft Skills: Focus on your interpersonal skills in your application. The role requires an outgoing personality and energy, so share examples of how you've successfully engaged with guests or resolved issues in the past.
How to prepare for a job interview at St James Court Hotel Limited
✨Showcase Your Local Knowledge
As a concierge, having extensive knowledge of London is crucial. Be prepared to discuss your favourite spots in the city, from hidden gems to popular attractions, and how you would recommend them to guests.
✨Emphasise Your Hospitality Skills
Taj Hotels values 'Tajness', which embodies trust and care. During the interview, share examples of how you've gone above and beyond for guests in previous roles, highlighting your commitment to exceptional service.
✨Demonstrate Your Problem-Solving Abilities
Concierge roles often involve handling special requests and resolving issues. Prepare to discuss scenarios where you've successfully managed guest inquiries or challenges, showcasing your ability to think on your feet.
✨Exude Energy and Enthusiasm
An outgoing personality is key for this role. Make sure to convey your passion for hospitality and your eagerness to create memorable experiences for guests. A positive attitude can make a lasting impression.