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- Tasks: Lead a small team, manage store operations, and ensure exceptional customer service.
- Company: Join a family-owned pharmacy in Hampstead, serving the community for over 35 years.
- Benefits: Enjoy a competitive salary, quarterly bonuses, employee discounts, and a pension plan.
- Why this job: Be part of a supportive team, enhance your leadership skills, and make a real impact in healthcare.
- Qualifications: Retail leadership experience is essential; strong communication and organisational skills are a must.
- Other info: Immediate start available; flexible schedule with weekend and bank holiday availability.
The predicted salary is between 26000 - 31200 £ per year.
About Us. We are a small, family-owned pharmacy nestled in one of London's most picturesque, charming, and affluent neighborhoods. Our pharmacy offers a comprehensive range of pharmacy services, healthcare products, vitamins, premium skincare, and beauty brands. We pride ourselves on providing personalized care and exceptional service to our community.
Job Overview. We are seeking a dedicated and experienced Store Supervisor to oversee the daily operations of our Chemist store. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Store Supervisor, you will be responsible for leading staff, driving sales, and ensuring the store operates efficiently while maintaining high standards of presentation and customer satisfaction.
Duties.
- Lead and direct a small team of employees, fostering a positive and productive work environment.
- Oversee daily store operations, including inventory management, merchandising, and sales strategies.
- Develop and implement effective sales management techniques to achieve weekly sales targets.
- Communicate effectively with staff and customers, ensuring all inquiries and complaints are addressed promptly.
- Conduct regular training sessions to enhance team skills in customer service and product knowledge.
- Maintain administrative tasks such as scheduling meetings with reps, staff duty rotas, and reporting and updating off-site management team.
- Look at sales reports, map trends and manage stock buying accordingly.
- Monitor stock levels and place orders as necessary to ensure product availability.
- Stay informed about product ranges, including medications, supplements, skincare, and beauty products.
- Utilise time management skills to prioritise tasks effectively in a slow-paced retail environment.
- Uphold company policies, SOPs and procedures while promoting a culture of compliance among staff.
Qualifications.
- Proven experience in retail store leadership and experience working within a pharmacy is essential.
- Strong team supervising skills with the ability to motivate and inspire others.
- Excellent communication skills, both verbal and written.
- Proficient in administrative tasks with strong organisational and IT skills.
- A track record of successfully driving sales and managing budgets effectively.
- Ability to sell products confidently while providing outstanding customer service.
- Familiarity with phone etiquette when handling customer inquiries or complaints.
- Strong time management capabilities to ensure efficient operation of the store.
If you are passionate about retail management and possess the necessary skills to lead a successful team, we encourage you to apply for this exciting opportunity as our Pharmacy Store Supervisor.
Pharmacy Shop Supervisor employer: DNR Ritz Healthcare Ltd
Contact Detail:
DNR Ritz Healthcare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacy Shop Supervisor
✨Tip Number 1
Familiarise yourself with the specific products and services offered by our pharmacy. Understanding our range of healthcare products, vitamins, and beauty brands will not only help you in interviews but also demonstrate your genuine interest in our business.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Think about specific situations where you motivated staff or improved team performance, as this will resonate well with us.
✨Tip Number 3
Research common challenges faced in retail pharmacy management and be ready to discuss how you would address them. This shows that you're proactive and have a strategic mindset, which is crucial for the Store Supervisor role.
✨Tip Number 4
Prepare to discuss your approach to customer service. We value exceptional service, so think of ways you've gone above and beyond for customers in previous roles, and be ready to share those stories during your conversation with us.
We think you need these skills to ace Pharmacy Shop Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and pharmacy. Emphasise your leadership skills and any specific achievements in driving sales or managing a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and retail management. Mention why you are drawn to this family-owned pharmacy and how your values align with theirs.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as team supervision, communication, and time management. Provide examples of how you've successfully used these skills in previous roles.
Showcase Your Knowledge: Demonstrate your understanding of pharmacy products and services in your application. Mention any relevant training or certifications that would make you a strong candidate for the position.
How to prepare for a job interview at DNR Ritz Healthcare Ltd
✨Show Your Leadership Skills
As a Pharmacy Shop Supervisor, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've successfully led a team in the past, highlighting your approach to motivating and inspiring others.
✨Know the Products Inside Out
Familiarity with the pharmacy's product range is essential. Research the medications, supplements, and beauty products they offer, and be ready to discuss how you can effectively promote these items to customers.
✨Emphasise Customer Service Excellence
Exceptional customer service is at the heart of this role. Prepare to discuss your strategies for ensuring customer satisfaction and how you've handled complaints or inquiries in previous positions.
✨Demonstrate Strong Organisational Skills
The role involves various administrative tasks, so showcasing your organisational skills is key. Be ready to talk about your experience with inventory management, scheduling, and reporting, and how you prioritise tasks in a busy environment.
