Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join BĂłkun as a Senior UX Researcher, conducting user research and collaborating with cross-functional teams.
- Company: BĂłkun is a dynamic subsidiary of TripAdvisor, revolutionising travel technology for tours and activities globally.
- Benefits: Enjoy flexible remote work, competitive pay, tuition assistance, travel perks, and a supportive work culture.
- Why this job: Combine your passion for research and travel while making a real impact in the travel industry.
- Qualifications: You need a BA/BS in a related field and 4+ years of applied research experience.
- Other info: BĂłkun values curiosity, collaboration, and continuous improvement in a diverse workplace.
The predicted salary is between 36000 - 60000 ÂŁ per year.
BĂłkun, a fast-growing subsidiary of TripAdvisor Inc., is a leading reservation system and channel management platform for tours and activities operators globally that enables them to streamline their back-end operations and connect to an ecosystem of online travel websites to grow their business. At BĂłkun, we are committed to delivering innovative solutions that empower our clients to grow their businesses and enhance customer experiences. As a key player in travel technology, BĂłkun combines the agility of a startup with the stability of a publicly traded organisation.
Are you energized by understanding people? Do you enjoy researching complex problems with multiple user audiences? Do you love to travel? Then combine these passions by working at Bókun. Bókun’s Product team seeks a seasoned hands-on researcher with a well-rounded skill set that covers both user experience and market analysis. Our work ranges from exploratory to evaluative, from qualitative to quantitative. We work closely with designers, product managers, product marketing managers, data analysts, and engineering to collaborate on devising the best solution for both tour/experience operators and travelers.
The right candidate will be experienced in qualitative methods such as in-depth interviewing, concept testing, and usability testing, experienced with designing and analyzing surveys, passionate about research and travel, comfortable in a fast-moving organization, and excited to collaborate with cross-functional teams.
What you’ll do:
- Actively participate in cross-functional team discussions to understand various user needs, and to identify and define new marketplace features.
- Define research strategy and manage multiple projects across a variety of methodologies.
- Design and conduct qualitative studies (discovery, needs analysis, usability studies, click-tests etc.), analyze data, and proactively share insights and supporting data.
- Own the research process from end-to-end including the ideation, development, and execution of research plans.
- Create and field surveys, analyze responses, and report learnings.
- Use your creativity and breadth of your research toolkit to determine the best method for each study, gathering insights from a variety of audiences.
- Communicate research findings internally in clear and compelling ways.
- Work cross-functionally with sales, design, product marketing, and product management.
Who you are:
- Minimum BA/BS degree in psychology, communication, statistics or other related field.
- Advanced degree in behavioral or social sciences a plus.
- 4+ years of professional applied research experience.
- Thorough understanding of the strengths and weaknesses of qualitative and quantitative research methodologies.
- Extensive experience with qualitative research methods in user research.
- Detail-oriented and able to manage multiple projects simultaneously.
- Ability to present research insights and supporting data in a clear fashion.
- Experience of presenting to, influencing and challenging senior stakeholders.
- Ability to ask, and answer, meaningful and impactful questions.
- Excellent English verbal and written communication skills.
- Experience with quantitative research methods (e.g. surveying) and statistics a plus.
- Experience in B2B, travel, hospitality a plus.
Perks of Working at Bokun:
- Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity.
- “Work your way” with flexibility to suit your lifestyle.
- Flexible schedule. Work-life balance is ingrained in our culture by design.
- Donation matching. Give back? Give more! We match qualifying charitable donations annually.
- Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
- Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
- Travel perks. We believe that travel is employee development, so we provide discounts and more.
- Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
- Health benefits. We offer great coverage and competitive premiums.
Our Values:
- We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
- We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
- We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
- We serve our customers, always. We listen, question, respond, and strive for wow moments.
- We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.
- Our workplace is for everyone, as is our people-powered platform.
Senior UX Researcher - Bokun employer: TripAdvisor LLC
Contact Detail:
TripAdvisor LLC Recruiting Team
toAccessibleRecruiting@Tripadvisor.com
StudySmarter Expert Advice 🤫
We think this is how you could land Senior UX Researcher - Bokun
✨Tip Number 1
Familiarise yourself with BĂłkun's products and services. Understanding their reservation system and how it integrates with travel websites will help you speak knowledgeably about their offerings during interviews.
✨Tip Number 2
Showcase your passion for travel and user experience research. Share personal experiences or projects that highlight your understanding of user needs in the travel industry, as this aligns with BĂłkun's mission.
✨Tip Number 3
Network with current or former employees of BĂłkun on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare to discuss specific methodologies you've used in past research projects. BĂłkun values a hands-on approach, so being able to articulate your experience with qualitative and quantitative methods will set you apart.
We think you need these skills to ace Senior UX Researcher - Bokun
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Senior UX Researcher position at BĂłkun. Tailor your application to highlight how your skills and experiences align with their needs.
Showcase Relevant Experience: In your CV and cover letter, emphasise your experience with qualitative and quantitative research methodologies. Provide specific examples of past projects where you've successfully conducted user research or market analysis, especially in the travel or B2B sectors.
Communicate Clearly: When writing your application, use clear and concise language. Make sure to communicate your research findings and insights in a compelling way, as this is crucial for the role. Avoid jargon unless it's industry-standard and relevant.
Personal Touch: Since BĂłkun values passion for travel and understanding people, include a personal touch in your application. Share why you are excited about the opportunity to work in travel technology and how your interests align with their mission.
How to prepare for a job interview at TripAdvisor LLC
✨Show Your Passion for Research and Travel
Make sure to express your enthusiasm for both user research and travel during the interview. Share personal experiences that highlight your love for exploring new places and understanding diverse user needs, as this aligns perfectly with BĂłkun's mission.
✨Demonstrate Your Methodological Expertise
Be prepared to discuss your experience with various qualitative and quantitative research methods. Highlight specific projects where you successfully applied these methodologies, especially in user experience and market analysis, to showcase your well-rounded skill set.
✨Prepare for Cross-Functional Collaboration Questions
Since the role involves working closely with designers, product managers, and other teams, think of examples where you've effectively collaborated across functions. Be ready to explain how you communicated insights and influenced stakeholders to drive project success.
✨Articulate Your Research Process
Be clear about your end-to-end research process, from ideation to execution. Prepare to discuss how you define research strategies, manage multiple projects, and share findings in a compelling way, as this will demonstrate your ability to own the research process.
