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- Tasks: Lead global claims strategy and advocate for clients in complex claims situations.
- Company: Aon is a diverse team dedicated to making better decisions for clients worldwide.
- Benefits: Enjoy flexible working arrangements, comprehensive benefits, and two annual Global Wellbeing Days.
- Why this job: Shape the future of claims while collaborating with industry leaders and driving innovation.
- Qualifications: Extensive experience in claims advocacy and senior leadership roles required.
- Other info: This role offers flexibility in location, either in the UK or US.
The predicted salary is between 72000 - 108000 £ per year.
Aon is seeking a Chief Claims Officer to set vision and strategy for Claims as a differentiating capability and service offering to support overall Commercial Risk business growth agenda. As the Chief Claims Officer, you will establish standards of excellence across all claims service activities and collaborate closely with Aon Business Services and Aon Global Risk Consulting. You will lead the global claims advocacy efforts through a leadership team across geographies, industries, and product lines.
Aon is in the business of better decisions. We shape decisions for the better to protect and enrich lives worldwide. We are a diverse, inclusive team passionate about helping colleagues and clients succeed.
What the day will look like
- Represent claims on the Global Commercial Risk Leadership Team
- Sponsor claims infrastructure including the Claims Resolution Platform
- Collaborate with senior leaders like the head of Aon Global Risk Consulting and COO of Risk Capital
- Define and promote the claims strategy to differentiate Aon in the market
- Set standards of excellence for claims service promise by client segment
- Design the global claims operating platform with the COO of Risk Capital
- Engage in claims advocacy and senior escalation on complex claims issues
- Identify opportunities for revenue growth through claims advocacy
- Drive claims innovation and service improvements
- Support new business growth by articulating claims value and differentiation
- Improve technical excellence within Aon’s broking operations
- Engage with claims leaders across geographies and units
- Manage carrier relations and regional engagement with vendors
- Oversee claims services for Enterprise Clients
- Participate in Risk Committee activities to mitigate firm risks
- Represent Aon as a claims industry leader through memberships and speaking engagements
How this opportunity is different
You will define the Global Claims Strategy, collaborate with leadership on complex claims, and unify the claims community under an aligned strategy and operating model.
Skills and experience that will lead to success
- Extensive experience as a Claims Advocacy Leader
- Market-leading claims practitioner
- Proven success with complex, high-profile claims
- Senior leadership experience
- Strategic development and execution skills
- Technical expertise in claims wording, E&O avoidance, and training
How we support our colleagues
We offer comprehensive benefits, promote diversity, and support work/life balance through flexible working arrangements and wellbeing initiatives, including two annual 'Global Wellbeing Days'. We embrace 'Smart Working' to support flexible work styles.
Chief Claims officer, Commercial Risk employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Claims officer, Commercial Risk
✨Tip Number 1
Network with professionals in the insurance and claims industry. Attend relevant conferences or webinars where you can meet potential colleagues or leaders from Aon. Building these connections can give you insights into the company culture and the specific expectations for the Chief Claims Officer role.
✨Tip Number 2
Stay updated on the latest trends and innovations in claims management. Familiarise yourself with Aon's current claims strategies and initiatives by following their press releases and publications. This knowledge will help you demonstrate your understanding of the company's direction during interviews.
✨Tip Number 3
Prepare to discuss your experience with complex claims and how you've successfully navigated challenges in previous roles. Be ready to share specific examples that highlight your strategic development skills and leadership experience, as these are crucial for the Chief Claims Officer position.
✨Tip Number 4
Engage with Aon’s social media channels and participate in discussions related to claims advocacy and risk management. This not only shows your interest in the company but also helps you stay informed about their latest projects and initiatives, which can be beneficial during your application process.
We think you need these skills to ace Chief Claims officer, Commercial Risk
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Chief Claims Officer position. Familiarise yourself with Aon's mission and how this role contributes to their overall strategy.
Tailor Your CV: Highlight your extensive experience in claims advocacy and senior leadership roles. Make sure to include specific examples of your success with complex claims and strategic development that align with the job description.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for the role and Aon's values. Discuss how your background and skills make you the ideal candidate to lead claims strategy and innovation at Aon.
Showcase Relevant Skills: Emphasise your technical expertise in claims wording and E&O avoidance. Mention any experience you have with claims advocacy and managing relationships with carriers, as these are crucial for the role.
How to prepare for a job interview at TN United Kingdom
✨Understand the Role Thoroughly
Before the interview, make sure you have a deep understanding of the Chief Claims Officer role and its responsibilities. Familiarise yourself with Aon's claims strategy and how it differentiates from competitors. This will help you articulate your vision and how you can contribute to their goals.
✨Showcase Your Leadership Experience
As a senior leadership position, it's crucial to demonstrate your experience in leading teams and driving strategic initiatives. Prepare examples of how you've successfully managed complex claims and advocated for clients in previous roles. Highlight your ability to collaborate with various stakeholders.
✨Prepare for Technical Questions
Expect questions that assess your technical expertise in claims wording, E&O avoidance, and training. Brush up on industry standards and be ready to discuss how you would implement best practices at Aon. This will show your readiness to lead and innovate in claims management.
✨Emphasise Your Vision for Claims Innovation
Aon is looking for someone who can drive claims innovation and service improvements. Be prepared to share your ideas on how to enhance claims processes and advocate for clients. Discuss any past experiences where you've successfully implemented innovative solutions in claims management.
