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- Tasks: Join us as a Field Service Engineer, servicing and repairing forklifts and material handling equipment.
- Company: Work with a leading provider of material handling solutions in Carlisle.
- Benefits: Enjoy overtime pay, a company van for personal use, and comprehensive insurance on your tools.
- Why this job: Be part of a dynamic team, solving real-world problems and delivering top-notch customer service.
- Qualifications: Strong knowledge of forklifts, mechanical and electrical maintenance experience required.
- Other info: Permanent position with a competitive salary and opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
Recruit4staff are representing a well-established material handling solutions provider in their search for a Field Service Engineer to work in Carlisle.
Job Role: Attending customer sites to deliver servicing, maintenance and repairs on a variety of forklift trucks and material handling equipment. The role includes diagnosing and resolving mechanical, electrical, and software faults while supporting customers with aftersales technical assistance. You will complete both planned preventative maintenance and emergency breakdown response tasks. Accurate documentation and communication will be key in providing a high standard of service.
Job Details:
- Pay: Up to £36,000 per annum
- Hours of Work: 40 hours per week, 8:30am - 5pm
- Duration: Permanent
- Benefits:
- Overtime paid at enhanced rates (x1.5 and x2)
- £100 call out bonus
- Travel paid door to door
- Company pension
- £15,000 insurance cover on your tools
- PDA, phone, laptop and specialist tools provided
- Company van with personal use allowed
Essential Skills & Experience:
- Strong knowledge of forklift trucks and material handling equipment
- Excellent fault finding and troubleshooting ability
- Mechanical and electrical service and maintenance experience
- Experience with preventative and reactive maintenance work
- Good ICT skills with strong written and verbal communication
- Excellent customer service skills
Desired Skills & Experience:
- Electrical engineering experience
- Experience with Pyroban rated trucks
- Experience working with Still manufactured material handling equipment
Essential Qualifications:
- C&G/NVQ in Mechanical Engineering or equivalent
- Driving licence
Desired Qualifications:
- Pyroban (ATEX) rated trucks qualification
- FLT licence
- Manufacturer training (Linde, Toyota, Nissan, Combilift etc.)
- Electrical Engineering qualifications
Commutable From: Carlisle, Penrith, Wigton, Keswick, Brampton, Langholm, Dumfries
For further information about this role, please apply now. This vacancy is being advertised on behalf of Recruit4staff, who are operating as a recruitment agency.
Field Service Engineer in Carlisle employer: Recruit4Staff (Wrexham) Ltd.
Contact Detail:
Recruit4Staff (Wrexham) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Carlisle
✨Tip Number 1
Familiarise yourself with the specific types of forklift trucks and material handling equipment mentioned in the job description. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your fault-finding and troubleshooting skills, as these are crucial for a Field Service Engineer. Consider practising with real-life scenarios or simulations to showcase your problem-solving abilities.
✨Tip Number 3
Network with current or former Field Service Engineers in the industry. They can provide valuable insights into the role and may even refer you to opportunities within their companies.
✨Tip Number 4
Prepare to discuss your customer service experience in detail. Since this role involves direct interaction with clients, being able to share examples of how you've successfully handled customer issues will set you apart.
We think you need these skills to ace Field Service Engineer in Carlisle
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Field Service Engineer. Familiarise yourself with the specific skills and experiences required, such as knowledge of forklift trucks and material handling equipment.
Tailor Your CV: Customise your CV to highlight relevant experience in mechanical and electrical service and maintenance. Emphasise your fault-finding abilities and any previous roles that involved customer service, as these are crucial for this position.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the industry. Mention specific experiences that demonstrate your troubleshooting skills and ability to provide excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as clear communication is key in this role. A polished application reflects your attention to detail.
How to prepare for a job interview at Recruit4Staff (Wrexham) Ltd.
✨Showcase Your Technical Skills
Make sure to highlight your strong knowledge of forklift trucks and material handling equipment during the interview. Be prepared to discuss specific examples of mechanical and electrical faults you've diagnosed and resolved in the past.
✨Demonstrate Customer Service Excellence
Since this role involves direct interaction with customers, emphasise your excellent customer service skills. Share experiences where you provided technical assistance or resolved customer issues effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your fault-finding and troubleshooting abilities. Prepare to walk through how you would handle both planned maintenance and emergency breakdown situations, showcasing your problem-solving skills.
✨Communicate Clearly and Accurately
Effective communication is key in this role. Practice articulating your thoughts clearly, especially when discussing technical concepts. Be ready to explain how you document your work and communicate with customers and team members.
