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For Companies At a Glance
- Tasks: Serve guests with a smile and ensure they have a memorable dining experience.
- Company: Join The Balmoral, an iconic hotel in Edinburgh known for its rich history and elegance.
- Benefits: Enjoy flexible hours, a supportive team environment, and opportunities for personal growth.
- Why this job: Be part of a prestigious hotel that values individuality and offers a unique guest experience.
- Qualifications: No prior experience needed, just bring your enthusiasm and a passion for service.
- Other info: This role is a 30-hour contract over 5 days, perfect for students or those seeking part-time work.
Our hotel The Balmoral is located at Edinburgh's most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel's majestic clock defines the city's skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities:
- Cooperate well with colleagues in own team and across departments
- Tailor your approach so that high quality results are achieved
- Deliver discreet, understated and timely service, going that extra mile
- Be knowledgeable of the hotel, our facilities and local area
- Take ownership of performing the job well in line with the departmental standards
Who we are looking for:
We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:
- Team spirit and trustworthiness
- Pride to resolve guest and workplace issues
- Enthusiasm for learning
The role is a 30-hour contract over 5 working days.
Waiter/Waitress Brasserie employer: Balmoral Hotel
Contact Detail:
Balmoral Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress Brasserie
✨Tip Number 1
Familiarise yourself with The Balmoral and its unique offerings. Knowing the hotel's history, facilities, and local attractions will help you stand out during your interview, as it shows your genuine interest in the role and the establishment.
✨Tip Number 2
Demonstrate your teamwork skills by sharing examples from previous experiences where you successfully collaborated with others. This is crucial for a role that requires cooperation across departments, so be ready to discuss how you contribute to a positive team environment.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of specific instances where you went above and beyond for a guest or resolved an issue effectively. This will highlight your ability to deliver discreet and timely service, which is key for this position.
✨Tip Number 4
Express your enthusiasm for learning and personal development. Mention any relevant training or courses you've undertaken, and be open about your eagerness to grow within the role. This aligns perfectly with the hotel's values and can set you apart from other candidates.
We think you need these skills to ace Waiter/Waitress Brasserie
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities the hotel is looking for in a waiter/waitress. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the hotel. Mention specific aspects of The Balmoral that resonate with you, such as its history or commitment to guest experience, to show genuine interest.
Highlight Relevant Experience: In your CV, emphasise any previous experience in hospitality or customer service roles. Use specific examples to demonstrate your ability to work well in a team, provide excellent service, and handle guest inquiries effectively.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Balmoral Hotel
✨Show Your Team Spirit
Emphasise your ability to work well with others during the interview. Share examples of how you've collaborated with colleagues in previous roles, as teamwork is crucial in a busy brasserie environment.
✨Demonstrate Your Knowledge
Familiarise yourself with The Balmoral and its offerings before the interview. Being knowledgeable about the hotel, its facilities, and the local area will show your enthusiasm and commitment to providing an authentic experience for guests.
✨Highlight Your Service Skills
Prepare to discuss your approach to delivering discreet and timely service. Think of specific instances where you went the extra mile for a guest, as this aligns perfectly with the hotel's values.
✨Express Your Enthusiasm for Learning
Convey your eagerness to learn and grow within the role. Mention any relevant training or experiences that demonstrate your dedication to personal and professional development, which is highly valued by Rocco Forte Hotels.
