People Partner

Location: Field based/Hybrid – There is a requirement to travel to both Aylesford and Shrewsbury on a weekly basis, with travel to other offices once a month.

About the Role: We are looking for an experienced and strategic People Partner to join our growing People, Culture & Communications team at Commercial Services Group (CSG). This is a unique opportunity to partner with one of our diverse brands, working closely with senior leaders to co-deliver strategic people initiatives and drive high-performance, employee engagement, and positive change across the organisation. As a People Partner, you will act as a trusted advisor, owning the local People Plan and leading on all employee relations activity. You will also play a key role in shaping our people strategy, enhancing employee experience, and ensuring local delivery of Group-wide HR initiatives.

Key Duties:

• Own and drive delivery of the local People Plan, aligning Group initiatives with business-specific needs.
• Coach and challenge managers on a wide range of employee relations matters including absence management, restructures, and performance conversations.
• Lead and manage complex ER cases such as TUPE, organisational design, and large-scale change programmes.
• Use data insights to inform decision-making, identify risks, and shape people interventions.
• Work collaboratively with the PCC Centres of Excellence (L&D, Talent, Engagement, DEIB, HR Ops) to enhance people practices.
• Influence senior stakeholders through strong relationship-building, credibility, and insight.
• Support talent needs analysis, linking performance management, learning, and succession planning.
• Regularly review and improve local HR processes, driving efficiencies and improving employee experience.
• Represent the needs and voice of your business area to inform Group-level strategy and activity.

What we need from you:

• Ideally CIPD Level 7 qualified or have equivalent experience.
• Strong knowledge of employee relations and UK employment law.
• Proven experience influencing and advising senior stakeholders.
• Comfortable handling complex HR cases and organisational change projects.
• Extensive experience with Business Acquisitions and Integrations.
• Excellent data literacy and the ability to turn insight into action.
• A collaborative approach with the ability to flex across a matrix organisation.
• Resilience, adaptability, and confidence in navigating ambiguity.
• A commitment to equity, diversity, inclusion and belonging in all people practices.

In return we will offer you:

• 25 days annual leave, rising to 27 after 4 years’ service.
• Your birthday off, to celebrate however you choose.
• Life assurance cover (4x salary).
• Generous discount scheme including retail and gym memberships.
• Access to a contributory health cash plan.
• Wellbeing services including EAP, occupational health, and counselling.
• Comprehensive learning and development opportunities.
• A supportive, purpose-driven environment where you can make real impact.

About Commercial Services Group (CSG):

CSG is the UK’s largest local authority-owned trading company, generating over £800 million in annual revenue and serving over 16,000 public sector customers globally. With 1,800+ colleagues across 33 brands and 86 countries, we are on a mission to be the global leader in education and public sector services. Our unique model delivers commercial growth and social value—over £77 million has been reinvested into front-line services. Join a purpose-led, ambitious, and fast-growing organisation where your work helps shape communities and creates long-term impact.