Security Service Engineer

Role: Security Service Engineer Location: Southampton Salary: £30,000 – £40,000 per annum (OTE of up to 46k) Technical Resources are looking for an experienced Security Service Engineer to join a team in Southampton. The role involves field service repair of equipment and installation of small work systems at customer sites. The ideal candidate will have excellent troubleshooting skills, a commitment to providing exceptional customer service, and the ability to work independently to resolve issues. Responsibilities: * Attend customer sites in response to reported faults as requested by the Service Controller. * Repair equipment faults and ensure the customer system is fully operational whenever possible. * Complete service reports for all site visits, obtaining an authorised customer signature to confirm work completion. For Tesco calls, obtain a signed permit to work form. * Contact service controllers to update them on work completed on-site to ensure the CASH system is updated and call progress is monitored. * Close calls on Verisae using customer on-site MPC (Mobile Phone/Computer) where applicable. * Maintain adequate vehicle stocks of consumables, tools, and spares as per company policies and procedures. * Complete Preventative Maintenance visits according to relevant standards and schedules, completing PMV report forms and obtaining customer signatures. * Ensure all work is compl…