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For Companies At a Glance
- Tasks: Support sales teams and clients with product inquiries and solutions.
- Company: Join a dynamic team in the electrical industry based in Tewkesbury.
- Benefits: Enjoy free parking, career development, and training opportunities abroad.
- Why this job: Gain valuable experience with ongoing support and training in a collaborative environment.
- Qualifications: Customer service experience preferred; electrical knowledge is a bonus but not required.
- Other info: Work Monday to Friday, 8:30am to 5pm, with a salary up to £30,000.
The predicted salary is between 18000 - 42000 £ per year.
Our excellent client in Tewkesbury is currently looking for an Order Administrator to join the team on a permanent, full-time basis. In this role, you will provide support to the MD, Project Manager and Sales Teams by providing enquiry support to their client base. Whilst beneficial, electrical wholesale or CAD knowledge is non-essential for the role, as full, thorough and ongoing training will be provided. Ideally, you will hold some all-round customer service experience, ideally within an office type environment. Further career progression available, with a lot of internal support to develop your skills.
Key Duties
- Support internal and external Sales Teams with technical expertise to aid in customer solutions and product selection.
- Address product-related technical inquiries from clients, providing clear and helpful responses.
- Collaborate with the Assembly Department to prepare quotes, bills of materials, and finalise pricing.
- Recommend suitable products, services, and custom solutions based on customer needs and compatibility.
- Work closely with external teams to ensure smooth project coordination.
- Create and edit CAD drawings (training provided).
- Communicate professionally with clients via phone and email, maintaining a high standard of customer service and organization.
- Use Microsoft Office and other digital tools efficiently to carry out administrative and technical tasks.
Key Attributes
- Excellent communication and customer service skills.
- Team player.
- Computer literate.
- Previous office or electrical experience.
Hours: Monday – Friday: 8:30am – 5pm
Salary: Up to £30,000 depending on experience + benefits including free parking, internal career development, comprehensive training period abroad (in Italy) covered by the business plus ongoing training support.
Order Administrator – Electrical Industry employer: Anderson Recruitment Ltd
Contact Detail:
Anderson Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Administrator – Electrical Industry
✨Tip Number 1
Familiarise yourself with the electrical industry basics. Even though specific knowledge isn't required, understanding common terms and concepts can help you communicate more effectively with the team and clients.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves a lot of client interaction, showcasing your ability to handle inquiries and provide solutions will set you apart from other candidates.
✨Tip Number 3
Demonstrate your teamwork abilities. This position requires collaboration with various departments, so highlighting any past experiences where you've successfully worked in a team will be beneficial.
✨Tip Number 4
Be prepared to discuss your organisational skills. As an Order Administrator, you'll need to manage multiple tasks efficiently, so think of examples that showcase your ability to stay organised and prioritise effectively.
We think you need these skills to ace Order Administrator – Electrical Industry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and any administrative skills. Emphasise your ability to communicate effectively and work as part of a team, as these are key attributes for the Order Administrator role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job requirements, particularly your communication abilities and willingness to learn about the electrical industry.
Showcase Your Technical Skills: Even if you lack direct experience in the electrical industry or CAD, highlight any relevant technical skills or software proficiency you possess. This could include familiarity with Microsoft Office or any other digital tools that demonstrate your computer literacy.
Prepare for Potential Questions: Think about common interview questions related to customer service and teamwork. Be ready to provide examples from your past experiences that showcase your problem-solving skills and ability to support sales teams effectively.
How to prepare for a job interview at Anderson Recruitment Ltd
✨Showcase Your Customer Service Skills
Since the role requires excellent communication and customer service skills, be prepared to share specific examples from your previous experiences. Highlight situations where you successfully resolved customer issues or provided exceptional support.
✨Familiarise Yourself with the Electrical Industry
Even though electrical knowledge isn't essential, having a basic understanding of the industry can set you apart. Research common products and terminology used in the electrical sector to demonstrate your interest and willingness to learn.
✨Prepare for Technical Inquiries
The role involves addressing product-related technical inquiries. Think about potential questions clients might ask and how you would respond. Practising clear and concise explanations will help you feel more confident during the interview.
✨Emphasise Team Collaboration
This position requires working closely with various teams. Be ready to discuss your experience as a team player and how you've effectively collaborated with others in past roles. Share examples that illustrate your ability to work well in a team environment.
