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For Companies At a Glance
- Tasks: Lead a dynamic sales team, support advisors, and enhance customer service.
- Company: Join a market leader in software and telematics with 25 years of experience.
- Benefits: Enjoy remote work options, a competitive salary, bonuses, and 25 days holiday.
- Why this job: Be part of a growing company focused on personal development and career progression.
- Qualifications: Proven team leader with strong communication and interpersonal skills required.
- Other info: Opportunity to work in a fast-paced environment with a supportive team culture.
The predicted salary is between 24000 - 32000 £ per year.
About the Business:
With over 25 years in the UK software and telematics market, this business has made some huge strides forward. A combination of organic growth, alongside some strategic partnerships, has seen them maintain an ever steady position as a market leader across the space. And the growth shows no signs of slowing down! With a truly customer-first approach, they provide full fleet management and tracking solutions to a multitude of sectors including insurance, fleet, retail & OEMs. Known for their well-structured deals and exceptional customer experience, they have a brilliant account base to which they operate as a true strategic partner.
A unique opportunity for a people-centric & sales team leader to manage a small team across the business. This is not one to be missed!
About The Opportunity:
Home based/Office based (3 days a week) – North West London £30,000 - £38,000 basic Up to 20% bonus Pension 4% Life insurance Income Protection Health cash plan – Claim back towards health treatments 25 days holiday
An exciting opportunity has arisen to assist the growth of their Sales & Service division. The Internal Sales Team Leader position represents an excellent opportunity to join a true market leader that can offer a genuine career path, a focus on personal development, and an ability to take control of your career. On top of your basic salary, you will receive an excellent benefits package.
With interest gaining momentum for our client from customers across Fleet, OEMs & Insurance companies, the business now needs a robust team to manage those customers once they have been onboarded.
The Team Leader will:
- Provide day-to-day support for sales advisors.
- Manage performance and motivate the team.
- Handle coaching and delivery oversight.
- Support their manager in project work and process improvements.
- Help develop a customer service policy.
- Handle escalation enquiries from customers.
- Train staff to deliver a high standard of customer service.
Desired Skills & Experience:
- A proven Team leader with a passion for forging team relations.
- A proactive worker who is self-motivated and used to being in a fast-paced environment.
- A strong presenter and communicator.
- Strong reporting and commercial skills.
- Good written and verbal communication skills.
- Excellent interpersonal skills and a positive and enthusiastic attitude.
- A self-starter who is comfortable working remotely and managing their diary effectively.
- Confident and articulate in all forms of communication and able to adapt their style to suit each situation or audience.
Internal Sales Team Leader - Global Tracking & Software Company employer: PIE Recruitment
Contact Detail:
PIE Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Team Leader - Global Tracking & Software Company
✨Tip Number 1
Familiarise yourself with the latest trends in telematics and fleet management. Understanding the industry will not only help you during interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully motivated teams in the past. Be ready with specific examples that highlight your ability to manage performance and foster a positive team environment.
✨Tip Number 4
Showcase your communication skills by preparing to articulate how you would handle customer escalations and improve service policies. This will demonstrate your proactive approach and readiness to take on the responsibilities of the role.
We think you need these skills to ace Internal Sales Team Leader - Global Tracking & Software Company
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales leadership and team management. Use specific examples that demonstrate your ability to motivate and support a team, as well as your success in a fast-paced environment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and team dynamics. Mention how your skills align with the company's focus on personal development and customer-first approach. Be sure to include why you are excited about this specific opportunity.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure your application reflects your written communication abilities. Use clear, concise language and maintain a professional tone throughout your documents.
Highlight Relevant Achievements: Include quantifiable achievements in your application that demonstrate your impact in previous roles. For example, mention any improvements in team performance or customer satisfaction metrics that you have directly influenced.
How to prepare for a job interview at PIE Recruitment
✨Showcase Your Leadership Skills
As an Internal Sales Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated and supported your team members to achieve their goals.
✨Emphasise Customer-Centric Approach
This company prides itself on a customer-first approach. Be ready to discuss how you've previously developed customer service policies or improved customer experiences. Highlight any specific strategies you've implemented that led to positive outcomes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle escalations. Think of scenarios where you've resolved conflicts or improved processes, and be prepared to explain your thought process and the results.
✨Demonstrate Strong Communication Skills
Given the importance of communication in this role, practice articulating your thoughts clearly and confidently. Be prepared to adapt your communication style based on the interviewer's cues, showcasing your versatility as a communicator.
