At a Glance
- Tasks: Lead and inspire multiple store teams while ensuring operational excellence and financial performance.
- Company: Join a dynamic retail company focused on convenience and customer satisfaction.
- Benefits: Enjoy a competitive salary, bonuses, a company vehicle, and ongoing professional development.
- Why this job: This role offers hands-on leadership in a fast-paced environment with opportunities for growth and impact.
- Qualifications: 1 year of relevant retail management experience and strong knowledge of compliance regulations required.
- Other info: Field-based role requiring regular travel; perfect for those passionate about retail excellence.
The predicted salary is between 28800 - 43200 £ per year.
Are you truly ready to lead and inspire multiple store teams in a fast-paced, ever-changing retail environment? Can you confidently take full ownership of financial performance while ensuring every store meets the highest standards of safety and service?
We are seeking a dynamic and experienced Retail Operations Manager to oversee the day-to-day performance of multiple convenience retail sites. This is a field-based role requiring a hands-on leader with a passion for retail excellence, team development, and operational efficiency. You’ll thrive in a demanding, fast-paced environment, where no two days are the same — driving commercial performance, leading high-performing teams, and ensuring the highest operational and safety standards across your area.
- Lead and support a portfolio of convenience retail sites to deliver operational excellence.
- Coach, mentor, and develop Store Managers to achieve KPIs and growth targets.
- Take full ownership of store P&L, budgets, and financial reporting, ensuring profitability across the area.
- Monitor compliance with food safety, health & safety regulations, and licensing requirements.
- Provide guidance on HR-related issues including performance management, recruitment, and employee relations.
- Proven multi-site retail management experience, ideally within convenience or food retail.
- Strong understanding of food safety, health & safety, and compliance regulations.
- Demonstrated ability to manage store-level P&Ls and budgets effectively.
- Field-based management experience with the ability to travel regularly.
- Confident and effective leader with excellent people management skills.
Competitive salary and performance-based bonuses, company vehicle, laptop and phone, ongoing professional development opportunities, employee discount and other benefits.
Retail Operations Manager (1 year relevant experience required) employer: MacGregor Black
Contact Detail:
MacGregor Black Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Manager (1 year relevant experience required)
✨Tip Number 1
Familiarise yourself with the latest trends in retail operations, especially in convenience and food retail. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the industry.
✨Tip Number 2
Network with current or former Retail Operations Managers to gain insights into the role and the company culture. This can provide you with valuable information that you can use to tailor your approach when applying.
✨Tip Number 3
Prepare specific examples of how you've successfully managed P&L and budgets in previous roles. Being able to discuss your direct impact on financial performance will set you apart from other candidates.
✨Tip Number 4
Showcase your leadership skills by discussing your experience in coaching and developing teams. Highlighting your ability to inspire and drive performance will resonate well with the hiring team.
We think you need these skills to ace Retail Operations Manager (1 year relevant experience required)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in retail management, particularly any roles where you've overseen multiple sites. Emphasise your achievements in driving performance and managing P&L.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail excellence and leadership. Use specific examples from your past experiences that demonstrate your ability to coach and develop teams, as well as manage financial performance.
Highlight Compliance Knowledge: Given the importance of food safety and compliance in this role, make sure to mention any relevant training or experience you have in these areas. This will show that you understand the operational standards required.
Showcase Leadership Skills: Use your application to illustrate your leadership style. Provide examples of how you've successfully led teams in a fast-paced environment, focusing on your ability to inspire and motivate others to achieve their goals.
How to prepare for a job interview at MacGregor Black
✨Showcase Your Leadership Skills
As a Retail Operations Manager, you'll need to demonstrate your ability to lead and inspire teams. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and mentoring experiences.
✨Understand Financial Performance
Be ready to discuss your experience with P&L management and budgeting. Highlight specific instances where you improved financial performance in previous roles, as this will be crucial for the position.
✨Emphasise Compliance Knowledge
Since the role involves ensuring compliance with food safety and health regulations, brush up on relevant laws and standards. Be prepared to discuss how you've ensured compliance in your previous positions.
✨Demonstrate Adaptability
The retail environment is fast-paced and ever-changing. Share examples of how you've adapted to change in previous roles, showcasing your problem-solving skills and ability to thrive under pressure.