Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team and deliver exceptional customer experiences in our coffee shop.
- Company: Redemption Roasters reduces reoffending by training individuals in prison for work in coffee shops.
- Benefits: Enjoy a £31,000 salary, tips, life-friendly hours, and free coffee across London.
- Why this job: Make a real impact while working in a supportive, diverse team with a meaningful mission.
- Qualifications: Strong hospitality experience and a passion for training and developing team members.
- Other info: We encourage applications from those with lived experience of the criminal justice system.
The predicted salary is between 31000 - 35000 £ per year.
REDUCING REOFFENDING THROUGH COFFEE. Are you passionate about hospitality and want your work to have a bigger purpose? At Redemption Roasters, our mission is to reduce reoffending by training people in prison and supporting them into work in our coffee shops on release. We’re looking for a full-time Assistant Shop Manager for our Piccadilly coffee shop. You’ll help lead a team, deliver an outstanding customer experience, and play a massive, front-line role in delivering our social mission.
What we’re looking for:
- Positive Leader: Motivates and leads by example, encouraging the team to deliver an exceptional hospitality experience.
- Attention to Detail: Ensures our coffee and food are always prepared to the highest standards in both taste and presentation.
- Commitment to Excellence: Maintains rigorous health & safety, food hygiene, and allergen practices.
- Eye for detail: Keeps the coffee shop well-presented and inviting.
- Dependable Support: Acts as a reliable backup for the Coffee Shop Manager.
Skill Sets
- Operational Knowledge: Strong hospitality experience with an understanding of the coffee shop’s operational and financial goals.
- Training and Development: Passionate about training team members and fostering their growth.
- Management: Capable of deputising for the Coffee Shop Manager, managing the team and operations in their absence.
What you’ll get:
- £31,000 salary + tips (typically an additional £2-3000 per year)
- Life-friendly hours (no late nights)
- Specialty coffee training, cuppings, visits to our roastery at HMP The Mount
- Free coffee across London
- Cycle to Work scheme and up to £400 referral bonus
- A passionate, supportive team doing work that matters
We welcome everyone. Redemption Roasters is proud to be diverse, inclusive, and committed to second chances. We actively encourage applications from people with lived experience of the criminal justice system and from communities underrepresented in specialty coffee. Ready to join us? Apply now.
Assistant Shop Manager - Redemption Roasters - St. James Piccadilly employer: Bailies Coffee Roasters
Contact Detail:
Bailies Coffee Roasters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager - Redemption Roasters - St. James Piccadilly
✨Tip Number 1
Familiarise yourself with Redemption Roasters' mission and values. Understanding their commitment to reducing reoffending through coffee will help you align your passion for hospitality with their social purpose during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Highlighting specific instances where you've encouraged exceptional customer service can set you apart as a strong candidate.
✨Tip Number 3
Research the coffee industry trends and operational practices. Being knowledgeable about current coffee shop standards and customer expectations will demonstrate your commitment to excellence and operational knowledge.
✨Tip Number 4
Prepare to discuss your approach to training and developing team members. Sharing your strategies for fostering growth and supporting colleagues will resonate well with the values of Redemption Roasters.
We think you need these skills to ace Assistant Shop Manager - Redemption Roasters - St. James Piccadilly
Some tips for your application 🫡
Understand the Mission: Familiarise yourself with Redemption Roasters' mission to reduce reoffending through coffee. Reflect this understanding in your application to show your alignment with their values.
Highlight Relevant Experience: Emphasise your hospitality experience and any leadership roles you've held. Use specific examples that demonstrate your ability to motivate a team and deliver exceptional customer service.
Showcase Attention to Detail: Mention instances where you ensured high standards in food hygiene, health & safety, and presentation. This will illustrate your commitment to excellence, which is crucial for the role.
Express Passion for Training: Discuss your enthusiasm for training and developing team members. Provide examples of how you've supported others in their growth, as this is a key aspect of the Assistant Shop Manager role.
How to prepare for a job interview at Bailies Coffee Roasters
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences that highlight your commitment to providing exceptional customer service and how you can contribute to the mission of Redemption Roasters.
✨Demonstrate Leadership Skills
As an Assistant Shop Manager, you'll need to lead by example. Prepare examples of how you've motivated a team in the past, resolved conflicts, or improved team performance. This will show your potential employer that you can inspire others and maintain a positive work environment.
✨Highlight Attention to Detail
Discuss your approach to maintaining high standards in food and beverage preparation. Be ready to talk about specific instances where your attention to detail made a difference in customer satisfaction or operational efficiency.
✨Emphasise Training and Development Experience
Since the role involves training team members, share your experiences in mentoring or developing others. Highlight any successful training programmes you've implemented or participated in, showcasing your passion for fostering growth within a team.
