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- Tasks: Lead your own store, focusing on customer experience and team culture.
- Company: Join Morrisons, a leading convenience store network with a community-first approach.
- Benefits: Enjoy a competitive salary, 15% discount, 28 days holiday, and health support.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Experience in fast-paced environments is preferred; passion for team development is essential.
- Other info: Flexibility in hours is required, and background checks may be necessary.
The predicted salary is between 28800 - 43200 £ per year.
As a Store Manager, your role as ‘shopkeeper’ means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You’ll lead your team to ensure the store is a great place for people to work and shop!
Reporting to the Area Manager you will be responsible for:
- Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand.
- Always challenging and thinking of new ways to serve our customers better.
- Working hard to get the best out of your store’s commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering.
- Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service.
- Building and managing relationships, understanding the important role your store plays in supporting the local community.
About you
Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn’t a must have but you’ll definitely need experience in the following:
- A passion for spotting and developing talent.
- Ability to coach, motivate and inspire in order to create a successful team culture.
- Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things.
- A passion for rolling up your sleeves to support the team in delivering the store objectives.
- High level of resilience and the ability to work through problems.
We are an equal opportunities employer and welcome applications from all sections of the community. If you don’t meet every single requirement, don’t worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes:
- 15% discount in Morrisons Daily and Morrisons Supermarket stores
- Contributory Pension
- 28 days holiday (inclusive of bank holidays)
- Access to Health & Wellbeing support
At Morrisons we’re really passionate about our people, and growing our own talent. That’s why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you’re ready to take the next step in your career, we’ll provide you with all the leadership and technical development to give you the opportunity to succeed.
As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required.
As part of this rewarding role, you may be involved in managing and interacting with children 16 and under, due to our large Home News Delivery operation. Therefore the successful candidate may be required to undergo an enhanced DBS check, or if you’re based in Scotland, a PVG check before joining the business. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment.
About us
Morrisons acquired the McColl’s business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl’s, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we’re always available when customers need us.
Next Steps
Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage.
If you require a reasonable adjustment or support with your application, please contact XXX.
Store Manager - Convenience employer: Morrisons
Contact Detail:
Morrisons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Convenience
✨Tip Number 1
Familiarise yourself with the Morrisons brand and its values. Understanding what makes Morrisons unique will help you align your vision for the store with their expectations, showcasing your commitment to their customer experience.
✨Tip Number 2
Network within the retail community, especially with those who have experience in convenience stores or similar environments. Building relationships can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully developed teams in the past. Be ready to share specific examples of how you've motivated staff and improved customer service in previous roles.
✨Tip Number 4
Research local community initiatives that Morrisons is involved in. Showing your understanding of the store's role in the community can demonstrate your commitment to building relationships and enhancing the customer experience.
We think you need these skills to ace Store Manager - Convenience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or service-focused environments. Emphasise any leadership roles you've held and your ability to develop talent, as these are key aspects of the Store Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your entrepreneurial spirit. Mention specific examples of how you've improved team performance or customer experience in previous roles to demonstrate your fit for the job.
Showcase Your Community Engagement: Since the role involves building relationships within the local community, include any relevant experiences where you've engaged with customers or contributed to community initiatives. This will show your understanding of the store's role in the neighbourhood.
Prepare for the Screening Call: Before the informal screening call, review the job description and prepare to discuss how your skills align with the responsibilities outlined. Be ready to share examples of your leadership style and how you motivate teams to achieve goals.
How to prepare for a job interview at Morrisons
✨Show Your Entrepreneurial Spirit
As a Store Manager, it's crucial to demonstrate your entrepreneurial mindset. Share examples of how you've previously treated a store or project as your own business, focusing on customer experience and commercial performance.
✨Highlight Team Leadership Skills
Discuss your experience in leading teams, especially in fast-paced environments. Be ready to provide specific instances where you coached, motivated, or inspired your team to achieve great results.
✨Emphasise Community Engagement
Since the role involves building relationships within the local community, prepare to talk about how you've successfully engaged with customers and local stakeholders in past roles. This shows your understanding of the store's impact beyond just sales.
✨Demonstrate Problem-Solving Resilience
The ability to work through challenges is key for this position. Be prepared to discuss specific problems you've faced in previous roles and how you overcame them, showcasing your resilience and adaptability.
