At a Glance
- Tasks: Lead agile application development projects and coordinate team activities for timely delivery.
- Company: Join Mountain Warehouse, a dynamic retail company focused on outdoor gear and adventure.
- Benefits: Enjoy flexible working options, a collaborative culture, and opportunities for professional growth.
- Why this job: Be part of a vibrant team driving innovation in retail tech with real impact.
- Qualifications: Experience in retail, software development, and leading teams is essential.
- Other info: Ideal for those who thrive under pressure and love multitasking.
The predicted salary is between 36000 - 60000 £ per year.
The IT Delivery Manager (Retail) will join a team of Delivery Managers, who all support and work with the other development teams at Mountain Warehouse. You will be required to work in an agile manner – planning and overseeing all aspects of application development projects and being responsible for the timeous delivery of the project’s goals. You will coordinate the activities of members of the development team, as well as the business teams, giving guidance on priorities, solutions and making informed decisions to keep a project on track and maintaining momentum. The Delivery Manager will drive new processes and practices within the Retail development team and the business, to streamline communications, project updates, new requests, amongst others.
Key Responsibilities
- Being one of the main points of contact for stakeholders working with the Retail development team
- Supporting the development team, along with the Technical Team Lead, to ensure their understanding and work achieves the end goal, and the project maintains momentum
- Providing expertise to shape and communicate strategies and drive forward the team’s roadmap
- Creating and managing projects and workflows in Jira using a Kanban approach, according to department workflow practices
- Maintaining a team project plan, ensuring projects are prepared according to the latest business priorities and timeframes, as well as managing the team’s capacity to start new projects
- Working with key stakeholders to identify project requirements, and articulate these to others
- Delivering change in an agile manner – working with the development team to break requirements down into deliverable chunks and aid continuous release practices
- Delivering complex projects – planning at a higher level as well as getting into the detail to make things happen when needed
- Identifying and communicating risks, issues, dependencies and blockers
- Managing cross-functional team projects where the Retail team is the primary stakeholder
- Managing relationships with third parties, and adapting the team’s work to a Waterfall model when required
- Gaining credibility and trust with the development team, their stakeholders, and strengthening the relationship between these teams
- Providing UX advice where required
- End-to-end testing
- Documenting new processes on the company Wiki
- Delivering end user training
We would like to meet someone who is:
- Comfortable capturing and challenging briefs to ensure we are delivering the most worthwhile solutions
- Experience in a Retail environment
- Experience working with software development teams
- Experience of leading, energising and mentoring a team
- Able to work to tight deadlines and work calmly under pressure
- A high level of organisation and demonstrated skills to manage a team’s capacity
- Comfortable multitasking and prioritising several tasks at once
- Hard-working with an outgoing and positive nature
- Excellent communication skills, both written and verbal
- Experience leading medium-large scale projects.
IT Delivery Manager employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Delivery Manager
✨Tip Number 1
Familiarise yourself with Agile methodologies and tools like Jira, as these are crucial for the IT Delivery Manager role. Being able to demonstrate your understanding of Kanban and how it applies to project management will set you apart.
✨Tip Number 2
Network with professionals in the retail and IT sectors. Attend industry meetups or webinars to connect with potential colleagues or mentors who can provide insights into the company culture at Mountain Warehouse.
✨Tip Number 3
Prepare to discuss your experience in leading cross-functional teams and managing stakeholder relationships. Be ready to share specific examples of how you've successfully navigated challenges in previous projects.
✨Tip Number 4
Showcase your ability to communicate effectively by practising how you would present project updates or changes to stakeholders. Clear communication is key in this role, so being articulate and confident will help you make a strong impression.
We think you need these skills to ace IT Delivery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT delivery management, particularly in a retail environment. Emphasise your skills in agile methodologies, project management, and team leadership.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Showcase your ability to manage cross-functional teams and deliver complex projects while maintaining strong stakeholder relationships.
Showcase Relevant Experience: In your application, provide examples of past projects where you successfully led software development teams. Highlight your experience with tools like Jira and your approach to agile project management.
Demonstrate Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your written communication skills. Use clear and concise language, and consider including examples of how you've effectively communicated with stakeholders in previous roles.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Agile Experience
Make sure to highlight your experience working in agile environments. Discuss specific projects where you successfully implemented agile methodologies, and how you facilitated communication and collaboration within the team.
✨Demonstrate Stakeholder Management Skills
Prepare examples of how you've effectively managed relationships with stakeholders in previous roles. Be ready to discuss how you captured requirements and communicated project updates to ensure alignment and satisfaction.
✨Emphasise Your Leadership Qualities
Talk about your experience in leading and mentoring teams. Share instances where you energised your team, resolved conflicts, or motivated them to meet tight deadlines while maintaining a positive atmosphere.
✨Be Ready to Discuss Risk Management
Prepare to discuss how you've identified and communicated risks, issues, and dependencies in past projects. Provide examples of how you proactively addressed these challenges to keep projects on track.