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- Tasks: As a Service Engineer, you'll maintain and repair CCTV systems and provide top-notch customer service.
- Company: Join a dynamic team focused on cutting-edge security technology and customer satisfaction.
- Benefits: Enjoy flexible hours, a negotiable salary, and a company vehicle.
- Why this job: This role offers hands-on experience with advanced tech and the chance to make a real impact.
- Qualifications: Experience in security system maintenance is essential; a valid driving license is required.
- Other info: Ideal for those located near Luton, Oxford, Reading, or Bedford.
The predicted salary is between 36000 - 60000 £ per year.
Location: (preferably located in either Luton, Oxford, Reading, Bedford).
Hours: 8:30 AM - 5:00 PM (Flexible)
Salary: Negotiable dependent on experience (DOE) + Vehicle
About the Role: We are seeking an experienced Field Service Engineer to handle fault requests, perform planned preventative maintenance (PPM), and provide out-of-hours (OOH) support including vehicle CCTV systems and other driver aid systems.
Key Responsibilities:
- Maintain and repair complex Analogue & Digital CCTV Systems including vehicle CCTV systems and other driver aid systems.
- Manage and maintain functional and managed control rooms.
- Provide excellent customer service while working to Service Level Agreements (SLAs).
- Support and maintain Perimeter Detection Systems.
- Execute planned preventative maintenance (PPM).
- Update the helpdesk on job status and outcomes.
What We're Looking For:
- Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems).
- Experience with on vehicle CCTV is desirable.
- Strong customer service skills.
- Strong knowledge of DVRs and components.
- A valid driving license.
- Flexibility with working hours when required.
Service Engineer employer: TurnerFox Recruitment
Contact Detail:
TurnerFox Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with the latest technologies in CCTV and driver aid systems. Being knowledgeable about current trends and advancements will not only boost your confidence but also impress us during any discussions.
✨Tip Number 2
Highlight your customer service experience in previous roles. Since providing excellent customer service is crucial for this position, be ready to share specific examples of how you've successfully handled customer interactions.
✨Tip Number 3
Prepare to discuss your experience with planned preventative maintenance (PPM). We value candidates who can demonstrate their ability to manage maintenance schedules effectively, so think of relevant scenarios to share.
✨Tip Number 4
Be flexible and open about your availability. Since the role requires out-of-hours support, showing that you are willing to adapt your schedule can set you apart from other candidates.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in repairing and maintaining security systems, particularly CCTV and driver aid systems. Use specific examples to demonstrate your skills and achievements in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your customer service skills and your experience with planned preventative maintenance (PPM) and fault requests.
Showcase Technical Skills: In your application, clearly outline your technical knowledge of DVRs and components, as well as any experience you have with vehicle CCTV systems. This will help you stand out as a candidate who meets the specific requirements of the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Service Engineer role.
How to prepare for a job interview at TurnerFox Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with CCTV systems and other security technologies. Highlight specific projects or challenges you've faced, and how you resolved them. This will demonstrate your technical expertise and problem-solving abilities.
✨Emphasise Customer Service Experience
Since the role requires excellent customer service skills, think of examples where you've gone above and beyond for a client. Be ready to explain how you handle difficult situations and ensure customer satisfaction.
✨Familiarise Yourself with the Company
Research the company’s values, mission, and recent projects. Understanding their approach to service and technology will help you align your answers with what they are looking for in a candidate.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics or future projects related to vehicle CCTV systems.
