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For Companies At a Glance
- Tasks: Manage vendor communications, track performance, and solve operational issues in a fast-paced environment.
- Company: Join a leading global technology company focused on innovation and localisation.
- Benefits: Enjoy a hybrid work model with competitive pay and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values diversity and offers impactful work in tech.
- Qualifications: 3-5 years in localisation or project management; strong communication and multitasking skills required.
- Other info: This role is ideal for those passionate about technology and vendor management.
A global technology company is looking for an experienced Localisation Vendor Management Associate to join their team on an initial 6 month assignment.
Responsibilities:
- Prepare and coordinate regular communications and reporting to vendors
- Act as vendor management's POC for operations-related vendor issues
- Liaise with Project Coordinators to triage and solve specific vendor issues
- Track vendor linguistic capacity on a weekly basis
- Coordinate retainers and weekend/holiday requests approvals with vendors
- Summarize vendor issue trending for cross-functional consumption
- Support the management and improvement of 'vendor experience'
- Support the establishing and monitoring of vendor/vendor program ramp-up plans
- Work with LMs and LPMs to setup and manage vendor Workplace groups
- Serve as VM POC in each group
- Schedule and monitor vendor trainings as determined by onboardings, regular training plans and/or ad hoc needs
- Maintain database of vendors and vendor resources
- Support the creation/maintenance of end-to-end process documentation
- Own communication with a diverse network of localization vendor companies
- Ensure all external resources are appropriately provisioned on internal systems in compliance with company policy
- Monitor vendor performance, identify risks and escalate appropriately
- Create and execute on vendor test, probation and localization schedules
- Review, prioritize, and track progress of issues that affect localization vendor operations and efficiencies
- Analyze vendor production issues and provide optimal solutions
- Support cross-functional teams and stakeholders (Product, Engineering, Marketing, etc.) to ensure localization requirements are implemented and localization process is well understood
- Ensure timely completion and maintain a current record of trainings completed by vendor resources
- Document needs for improving and optimizing internal and external processes and workflows
Skills/Experience:
- 3-5 years of experience with localization, vendor and/or project management
- BA/BS in technical discipline or equivalent experience
- Ability to communicate clearly and efficiently
- Ability to stay focused under pressure, prioritizing and managing multiple projects simultaneously in a fast-paced environment
- Knowledge of standard web technologies such as PHP, XHTML, CSS, JavaScript and accessibility
- Knowledge of additional languages other than English
- Data analytics and visualization
Please note: We can only consider applications from candidates who have the right to work in the UK.
Localisation Vendor Management Associate employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Localisation Vendor Management Associate
✨Tip Number 1
Familiarise yourself with the latest trends in localisation and vendor management. Understanding the current landscape will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the localisation industry. Attend relevant events or join online forums to connect with others in the field. This can lead to valuable insights and potential referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed vendor relationships in the past. Highlight your problem-solving skills and ability to handle multiple projects, as these are crucial for the role.
✨Tip Number 4
Research the company’s culture and values. Tailoring your approach to align with their mission can set you apart from other candidates and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Localisation Vendor Management Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in localisation, vendor management, and project management. Use specific examples that demonstrate your ability to manage multiple projects and communicate effectively.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your skills and experiences align with the role, particularly your ability to handle vendor communications and track performance.
Showcase Technical Knowledge: If you have experience with web technologies like PHP, XHTML, CSS, or JavaScript, be sure to mention this in your application. Highlight any data analytics or visualisation skills that could be beneficial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at ZipRecruiter
✨Know Your Vendors
Familiarise yourself with the vendors you will be managing. Understand their strengths, weaknesses, and any ongoing issues. This knowledge will help you demonstrate your readiness to tackle vendor-related challenges during the interview.
✨Showcase Your Communication Skills
As a Localisation Vendor Management Associate, clear communication is key. Prepare examples of how you've effectively communicated with vendors or cross-functional teams in the past. Highlight your ability to resolve conflicts and ensure smooth operations.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've identified and solved vendor-related issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your analytical skills.
✨Understand the Technical Aspects
Brush up on your knowledge of web technologies like PHP, XHTML, CSS, and JavaScript. Being able to speak the technical language will show that you can effectively liaise between vendors and internal teams, making you a valuable asset.
