RCA Analyst, User Services – Associate

BNP Paribas is a leading bank in Europe with an international reach. It has a presence in 73 countries, with more than 196,000 employees, including around 149,000 in Europe. The Group has key positions in its three main activities: Domestic Markets, International Financial Services and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors.

BNP Paribas Corporate and Institutional Banking is a globally recognised leader offering capital markets, securities services, financing, treasury and advisory solutions. RISK Global Services is a stream within RISK which aims at being a single place for issues related to risk data/analysis, models/methodologies, stress-testing, market & counterparty risk systems.

RISK Systems Operations is part of RISK Systems and provides to its clients a range of services and products related to Market and Counterparty risk. RCA analyst – User Services will provide support and client facing role to business users in relation to production and application services for Counterparty Market Risk. Ensures that issues, risks and deviations are identified and reported to the appropriate stakeholders/decision makers promptly.

Key Responsibilities:

• Establish a relationship with the business and collaborate closely between project team, service transition and implementation of the controls required on the production framework.
• Resolution of data quality/system issues and adequate remediation actions.
• Perform data analysis and investigation to identify and define issues and define the cause of the problems.
• Provide framework on the tooling to enable sign-off.
• Deliver risk analysis on Market risk or counterparty risk domain from RCA perspective.
• Identify operational risk in running the service and related impact.
• Ensure consistency in operational approach and communication with stakeholders.
• Use best practices and knowledge of internal or external business issues to improve operations processes, services, and practices.
• Ensure adequate documentation and handover is provided to the operations team.

The Requirements:

• Detailed knowledge of IT and Risk management and processes.
• Good IT skills and a good understanding of the IT technologies, systems and architecture for RISK IT.
• Subject Matter Expert in one of areas (Market Risk, Counterparty Risk).
• Knowledge of IT risk management and cybersecurity principles.

Behavioural Skills:

• Results-Driven: Ability to deliver outcomes effectively.
• Client focus: Understanding of customer service and provide client with appropriate solution.
• Teamwork: Know how to work in a team and across teams.
• Communication: Strong communication, both verbal and written.

Technical Skills:

• Good finance background with sound experience in risk management.
• Knowledge of IT development languages, skills, and best practices in accordance with ITO guidelines.

Experience:

• Previous experience in the banking industry with a focus on Front office or Risk within a change function.
• Experience in the transition of IT deliveries from development into operations.

Tools and Methodologies:

• Proficiency in using Jira, Excel, Confluence, Teams, SharePoint.
• Familiarity with Lean, Agile Scrum, DevOps, Site Reliability Engineering, and Design Thinking principles.

BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

As an employee with BNP Paribas London Branch, you will be entitled to our award winning benefits package which includes a generous holiday allowance of at least 34 days, a non-contributory pension of 12%, private healthcare, GP service and dental cover all as standard.