At a Glance
- Tasks: Join us as a croupier, dealing games like blackjack and roulette with top-notch customer service.
- Company: Genting Casinos is a leading UK leisure business, part of a global group with 62,000 employees.
- Benefits: Enjoy great pay, flexible benefits, private GP access, gym discounts, and mental health support.
- Why this job: Be part of a fun team, develop your skills, and create memorable experiences for our customers.
- Qualifications: Must be over 18, have a Personal Functional License, and know casino game rules.
- Other info: Flexible shifts available, including nights and weekends; social events and career development opportunities await!
The predicted salary is between 24000 - 36000 £ per year.
JOB DESCRIPTION
Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat?
A fantastic opportunity has arisen for an full time or part time experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Strong communication skills.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits ½” read more details below.
New: What we are looking for (extension)
- Please note applicants must be over the age of 18 and have the right to work in the UK.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme ” A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Flexible benefits* ” designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events
- Career development opportunities.
- Genting Academy ” online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
- Tips
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
AMRT1_UKCT
FT/PT Croupier employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FT/PT Croupier
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. Since providing an enjoyable gaming experience is key, share specific examples of how you've gone above and beyond for customers in previous roles.
✨Tip Number 2
Brush up on your knowledge of casino games and their rules. Being able to discuss the intricacies of blackjack, roulette, poker, or baccarat will demonstrate your expertise and passion for the role.
✨Tip Number 3
Highlight your quick mathematical abilities. Prepare to discuss how you handle bet calculations accurately and efficiently, as this is crucial for a croupier's success.
✨Tip Number 4
Be ready to talk about your flexibility with shifts. Since the role requires working nights and weekends, showing that you're adaptable and willing to meet these demands will make you a strong candidate.
We think you need these skills to ace FT/PT Croupier
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience as a croupier, particularly in dealing games like blackjack, roulette, poker, or baccarat. Mention any specific achievements or situations where you provided excellent customer service.
Showcase Your Skills: Clearly outline your quick mathematical abilities and strong communication skills. Provide examples of how you've used these skills in previous roles to enhance the gaming experience for customers.
Personal Functional License (PFL): If you have a Personal Functional License, mention it prominently in your application. If you don't have one yet, indicate your willingness to obtain it as part of your commitment to the role.
Express Flexibility: Since the job requires flexibility with shifts, including nights and weekends, make sure to express your availability and willingness to work varied hours in your application.
How to prepare for a job interview at Genting Casinos
✨Showcase Your Game Knowledge
Make sure to demonstrate your understanding of the various casino games, especially blackjack, roulette, poker, and baccarat. Be prepared to discuss the rules and strategies of these games, as this will show your expertise and passion for the role.
✨Highlight Customer Service Skills
Since excellent customer service is key in this role, share specific examples from your past experiences where you provided outstanding service. Emphasize your ability to create a friendly yet professional atmosphere for players.
✨Demonstrate Quick Mathematical Ability
Prepare to showcase your quick mathematical skills during the interview. You might be asked to perform some calculations on the spot, so practice basic betting scenarios to ensure you can handle them with ease.
✨Be Flexible and Ready for Shifts
Discuss your availability and willingness to work various shifts, including nights and weekends. This flexibility is crucial in the casino environment, so make it clear that you are adaptable and ready to meet the demands of the job.