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- Tasks: Welcome clients, educate on fine jewellery, and achieve sales targets in a luxury boutique.
- Company: Join a renowned fine jewellery brand celebrated for its unique craftsmanship and beauty.
- Benefits: Earn up to £45,000, enjoy a generous bonus scheme, and have every Sunday off!
- Why this job: Be part of a prestigious brand, enhance your sales skills, and connect with a loyal clientele.
- Qualifications: Strong fine jewellery knowledge and experience required; GIA certification preferred.
- Other info: Opportunity to attend community events and build a personal client network.
The predicted salary is between 36000 - 54000 £ per year.
I am currently working with a pioneer of the fine jewellery world, a brand that is internationally admired for their diamond craftsmanship and the uniqueness of their products. The brand’s desire to create objects of rare beauty has made them renowned for their distinct and unique style.
As an ambassador within the Flagship boutique, you are responsible for welcoming clients, introducing them to the heritage of the brand, and ensuring exceptional customer experience is maintained whilst achieving sales targets. As a Sales Advisor, you will play an essential part in the smooth running of the boutique and seamless customer journey.
Role and Responsibilities:
- Achieving sales objectives and targets.
- Developing and maintaining a close network of loyal clientele.
- Attending social functions within the community to generate new clientele; invite current and prospective clients to in-store events.
- Supporting with in-store displays each morning; assure displays are broken down each evening and products are stored in the safe every evening.
- Providing excellent customer service. Follow up on after sales service/follow repair process from start to finish.
- Implementing policies and procedures established by the company, i.e. security policy, consignment, after sales service, valuation request, Human Resources policies, etc.
- Educating clients on product quality and standards.
- Maintaining the aesthetic quality of the store.
About You:
- Strong fine jewellery experience and knowledge is essential for this role.
- Strong knowledge of diamonds, gemstones, and fine jewellery is essential. GIA or similar certification is preferable.
- Established and transferrable client book.
- Self-starter.
- Excellent verbal and written communication skills.
- Presentable and authentic.
- Knowledge and understanding of slow sales.
- Fluent in English. Additional language is advantageous.
Your Package + Perks:
- Up to £45,000 per annum.
- Generous Bonus scheme.
- EVERY SUNDAY OFF as the boutique is closed.
Head of Sales Training employer: Four Seasons Recruitment Ltd (Fashion & Retail)
Contact Detail:
Four Seasons Recruitment Ltd (Fashion & Retail) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Sales Training
✨Tip Number 1
Familiarise yourself with the brand's heritage and unique selling points. Understanding their craftsmanship and what sets them apart will help you engage clients effectively and demonstrate your passion for their products.
✨Tip Number 2
Network within the fine jewellery community. Attend events, exhibitions, or social functions where potential clients might be present. Building relationships in this space can lead to valuable connections and opportunities.
✨Tip Number 3
Showcase your knowledge of diamonds and gemstones. Be prepared to discuss trends, quality standards, and care tips with clients. This expertise will not only impress but also build trust with your clientele.
✨Tip Number 4
Demonstrate your customer service skills during any interactions. Whether it's a casual conversation or a formal interview, showing that you can provide an exceptional experience will set you apart as a candidate who aligns with the brand's values.
We think you need these skills to ace Head of Sales Training
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in fine jewellery and sales. Include specific achievements related to sales targets and client relationships to demonstrate your suitability for the Head of Sales Training role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fine jewellery and your understanding of the brand's heritage. Mention how your skills align with the responsibilities outlined in the job description, particularly in achieving sales objectives and providing exceptional customer service.
Highlight Relevant Experience: In your application, emphasise any previous roles where you developed a loyal clientele or implemented successful sales strategies. If you have GIA certification or similar qualifications, make sure to mention them prominently.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential for this role, consider including examples of how you've effectively communicated with clients or trained team members in past positions. This will help demonstrate your fit for the position.
How to prepare for a job interview at Four Seasons Recruitment Ltd (Fashion & Retail)
✨Showcase Your Expertise
Make sure to highlight your strong fine jewellery experience and knowledge during the interview. Be prepared to discuss specific gemstones, diamonds, and any relevant certifications you hold, such as GIA. This will demonstrate your credibility and passion for the industry.
✨Demonstrate Customer Service Skills
Since exceptional customer service is key in this role, prepare examples of how you've provided outstanding service in previous positions. Discuss how you’ve built relationships with clients and handled after-sales processes to show your commitment to client satisfaction.
✨Prepare for Sales Scenarios
Expect to be asked about your approach to achieving sales targets. Prepare to discuss specific strategies you've used in the past to develop a loyal clientele and how you would apply those strategies in this role. This will show your proactive nature and sales acumen.
✨Understand the Brand's Heritage
Research the brand’s history and unique selling points before the interview. Being able to articulate what makes their products special and how you can contribute to maintaining their reputation will impress the interviewers and show your genuine interest in the position.
