Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead membership growth strategies and develop engaging plans for on and off-site activities.
- Company: Join The English Heritage Trust, a charity dedicated to preserving and sharing England's rich heritage.
- Benefits: Enjoy flexible working, 25+ days holiday, career progression, and discounts at our sites.
- Why this job: Make a real impact in heritage while working in an inclusive and supportive environment.
- Qualifications: Proven sales and marketing experience, strong leadership skills, and a passion for heritage.
- Other info: Interviews via Microsoft Teams; we welcome diverse applicants and support workplace adjustments.
The predicted salary is between 81000 - 88000 £ per year.
Location: Flexible, homeworking or based out of one of our offices, with regular attendance for meetings in London expected.
Salary: £81,206 - £87,790 per annum (depending on location)/ full or part-time/ permanent.
Heritage is for everybody, and we are here for heritage. Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That’s why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it’s why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
We are looking for a Head of Membership and Supporter Growth to join our team. You’ll work on a permanent basis, the role will be full time but we are open to discussions around flexible working.
The Benefits
- Salary from £81,206 depending on skills, experience and location
- 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years
- Matched pension contributions up to 10%
- Flexible hours
- The opportunity to progress your career within the heritage sector
- Apprenticeship opportunities
- Subscriptions to professional bodies
- Free access to all English Heritage sites for you and up to six friends and family members
- 25% discount in our shops and cafes
- Enhanced maternity, paternity or shared parental leave
- Options to buy additional leave
- An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs
- Opportunities to go to some of our great live music and history events
This is a great opportunity for someone with substantial sales and marketing experience within a membership or loyalty organisation. As Head of Membership and Supporter Growth, you will develop a robust and effective on and off-site membership plan, including product, price, positioning and staff training and engagement, ensuring that it is informed by insight and analysis and that delivery considers the operational needs of sites. You will lead the development of the offsite and onsite membership acquisition plan, ensuring that conversion, ROI and CPA targets are met. Ensure that creative and communications reflect our brand and cause and support the charity objectives of broadening audiences as well as growing income.
Minimum Requirements:
- A strong understanding of sales and marketing techniques to drive membership acquisition
- Proven evidence of having worked to and delivered against challenging income targets
- Significant management experience, including experience in the development and delivery of training, mentoring and support to improve the performance of individuals and teams
- Experience as a senior leader with a track record of leading large complex teams to deliver outstanding results
- A strong understanding of brand and cause marketing and how this can be leveraged to drive membership loyalty and propensity for increased income earning opportunities from our members and loyal supporters.
Interviews will be held w/c 19th May on Microsoft Teams. If you would like to talk to us about workplace adjustments or working patterns, please contact our HR Resourcing and Wellbeing Team. No agencies please.
Everybody's welcome at English Heritage. Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We’re looking for every type of person with every kind of skill and experience, and we’re committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First Aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
Closing date: 05/05/2025 23:59:59
Head of Membership and Supporter Growth, THE ENGLISH HERITAGE TRUST employer: Guardian Jobs
Contact Detail:
Guardian Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Membership and Supporter Growth, THE ENGLISH HERITAGE TRUST
✨Tip Number 1
Familiarise yourself with the English Heritage Trust's mission and values. Understanding their commitment to making heritage accessible for everyone will help you align your experience and ideas with their goals during discussions.
✨Tip Number 2
Network with professionals in the heritage sector, especially those involved in membership and supporter growth. Attend relevant events or webinars to gain insights and make connections that could be beneficial when discussing your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully driven membership acquisition in previous roles. Highlight any innovative strategies you've implemented that resulted in significant growth or engagement.
✨Tip Number 4
Research current trends in membership organisations and loyalty programmes. Being able to speak knowledgeably about industry developments will demonstrate your expertise and passion for the role during interviews.
We think you need these skills to ace Head of Membership and Supporter Growth, THE ENGLISH HERITAGE TRUST
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Head of Membership and Supporter Growth. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your substantial sales and marketing experience, particularly within membership or loyalty organisations. Provide specific examples of how you've met challenging income targets in previous roles.
Showcase Leadership Skills: Demonstrate your management experience by detailing instances where you've led large teams or developed training programmes. Highlight your ability to mentor and support team members to achieve outstanding results.
Align with the Organisation's Values: Make sure to convey your understanding of brand and cause marketing in your application. Explain how your values align with those of The English Heritage Trust and how you can contribute to broadening audiences and growing income.
How to prepare for a job interview at Guardian Jobs
✨Understand the Heritage Sector
Familiarise yourself with the English Heritage Trust and its mission. Be prepared to discuss how your experience aligns with their goals of making heritage accessible to everyone.
✨Showcase Your Sales and Marketing Expertise
Prepare specific examples of how you've successfully driven membership acquisition in previous roles. Highlight any innovative strategies you've implemented that resulted in significant growth.
✨Demonstrate Leadership Skills
Be ready to discuss your management style and how you've led teams to achieve challenging targets. Share experiences where you've developed training programmes or mentored team members to enhance performance.
✨Align with Their Values
English Heritage values diversity and inclusion, so express your commitment to these principles. Discuss how you can contribute to creating an inclusive environment and support the charity's objectives.
