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- Tasks: Deliver innovative consultancy services and advise clients on best practices.
- Company: Join Fusion Global Business Solutions, a leader in employee relations and diversity.
- Benefits: Enjoy flexible working options and a supportive team culture.
- Why this job: Be part of a human-centric company driving innovation and sustainability in tech.
- Qualifications: 4+ years in IT, ITIL4 Foundation, and BMC certifications required.
- Other info: Ideal for communicative and culturally sensitive individuals ready to make an impact.
The predicted salary is between 36000 - 60000 £ per year.
As part of a Professional Services Consultancy team or working alone, a Senior Consultant will deliver a range of Consultancy services that relate to the development and implementation of innovative and effective solutions for Fusion's customers as well as providing reliable advice to Fusion's customers. The Senior Consultant should ideally hold a UK Security Check (SC) Clearance or meet the requirements for SC clearance.
Tasks / Activities:
- Act as a trusted advisor to customers on their projects
- Act as Subject Matter Expert for BMC Products
- Advise customers on best-practices to help guide and solidify a given design
- Assess and manage project risks and make appropriate design and development decisions
- Configure and develop the BMC Products and integrations as per requirements
- Define timescales and risks for delivering ITSM projects on time and within budget
- Design required features to implement solutions that meet needs of the customer in a cost-efficient and timely manner
- Develop Bids, Statements of Work and Proposal documentation to support customer requirements
- Develop positive working relationships in a distributed team, and create effective collaboration with direct and extended team members
- Drive standards throughout the technical implementation
- Install, configure and Integrate BMC products and customer solutions
- Interact and communicate with customers to drive client value
Analysis:
- Ability to review and deconstruct a problem, understand it, explain it and resolve it.
- Financial understanding: Know about and understand financial implications. Understand Bigger Picture
- Influence: Able to change somebody's mind.
- Technical Innovation: Technical Innovation for technical roles, process innovation for all.
- Inspire Trust: Assume that a person is trustworthy.
- Clear Communication: Able to articulate a message
Experiences:
- 4+ Years in IT Business
Characteristics:
- Communicative, courageous, culturally sensitive, driven for results, focused on customer, self-development, active listening, flexible, helpful, loyal, reliable, respectful, responsible, team player.
Qualifications / Certifications:
- ITIL4 Foundation
- RPA Master (AAi Master RPA Professional) - Alternative to BMC Professional
- Two or more BMC Certified Associate
- One or more BMC Certified Professional
Skills:
- Excellent analytical and problem-solving skills
- Excellent verbal and written communication skills
- Excellent spoken and written communication skills in English and German
Seniority level: Mid-Senior level
Employment type: Full-time
Industries: IT Services and IT Consulting
Senior Consultant employer: Fusion Global Business Solutions
Contact Detail:
Fusion Global Business Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Consultant
✨Tip Number 1
Network with professionals in the IT consulting field, especially those who have experience with BMC products. Attend industry events or webinars where you can connect with potential colleagues and learn more about the company culture at Fusion Global Business Solutions.
✨Tip Number 2
Familiarise yourself with the latest trends in IT service management and consultancy. Being well-versed in current best practices will not only help you in interviews but also demonstrate your commitment to continuous learning and improvement.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that showcase your problem-solving skills and ability to manage project risks. Highlighting these competencies will show that you are a strong candidate for the Senior Consultant role.
✨Tip Number 4
If you hold any relevant certifications, such as ITIL4 or BMC certifications, be ready to discuss how they have equipped you with the skills necessary for this role. This will reinforce your qualifications and show your dedication to the field.
We think you need these skills to ace Senior Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT consultancy and showcases your analytical and problem-solving skills. Emphasise any previous roles where you acted as a trusted advisor or subject matter expert.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and the company. Mention your experience with BMC products and how you can contribute to Fusion's goals, particularly in areas like diversity and inclusion.
Highlight Relevant Certifications: Clearly list your certifications such as ITIL4 Foundation and any BMC certifications. This will demonstrate your qualifications and commitment to professional development, which is crucial for a Senior Consultant role.
Showcase Communication Skills: Since excellent communication is key for this position, provide examples in your application of how you've effectively communicated complex ideas to clients or team members, especially in both English and German.
How to prepare for a job interview at Fusion Global Business Solutions
✨Showcase Your Consultancy Experience
Make sure to highlight your previous consultancy roles and the specific projects you've worked on. Discuss how you acted as a trusted advisor and the impact of your contributions on customer success.
✨Demonstrate Technical Expertise
Be prepared to discuss your knowledge of BMC products and ITSM solutions. Share examples of how you've configured and developed these products in past roles, and be ready to answer technical questions that may arise.
✨Communicate Clearly and Effectively
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly. Use examples to illustrate your points and ensure you can explain complex concepts in a way that's easy to understand.
✨Emphasise Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous roles and how you approached solving them. Highlight your analytical skills and decision-making process, showcasing your ability to assess risks and make informed choices.
