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- Tasks: Join a dynamic team to design and implement innovative ServiceNow solutions for clients.
- Company: Be part of a leading ServiceNow partner known for excellence and innovation.
- Benefits: Enjoy flexible benefits, training opportunities, and a supportive team environment.
- Why this job: Make an impact with cutting-edge technology while developing your skills in a collaborative culture.
- Qualifications: Experience in ServiceNow design, scripting skills, and strong communication abilities are essential.
- Other info: Must be a UK national and able to work on-site in Erskine, Scotland.
The predicted salary is between 36000 - 60000 £ per year.
Location: Erskine, Scotland (required to be on site)
Salary: Dependent on Experience
Due to Security clearance requirements candidates must be UK national/British passport holder/Single nationality/resided in the UK for 10 years.
The role:
As a ServiceNow Technical Consultant, you will be part of an innovative team, working to develop world-class customer solutions using the ServiceNow platform. Provide technical consulting services to clients; contribute to the design and delivery of technical solutions including customizing package-based solutions, data design and conversion, technically-focused testing, and configuring technical infrastructure components; and serve as a technical resource on a team. You will develop and demonstrate specialized knowledge and skills in ServiceNow as an enterprise solution. Focus on designing and implementing solutions on the ServiceNow platform. Provide guidance, thought leadership, and hands-on development to both our client and internal technical resources.
Responsibilities:
- You will be a part of a team of ServiceNow specialists delivering ServiceNow solutions to multiple customers.
- Participating in client workshops and requirements gathering to build requirements and design solutions.
- Advising and making recommendations on proposed solutions.
- Developing in ServiceNow the defined solutions to meet defined requirements to a high standard of quality, including configuration, scripting, testing, demonstrations to customers, UAT and go-live support.
- Mentoring and training more junior members of the team.
- Producing documentation and training material for the implemented solutions.
Requirements:
The ideal candidate will have at least proven experience in ServiceNow design and development preferably in a consulting environment. Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageous. An understanding of Service Management concepts, delivery assurance principles and procedures. A high level of knowledge of the ServiceNow application and ideally experience of building custom applications and integrations with other platforms. Ideally, you will have obtained some of the following certifications:
- ServiceNow Certified Administrator
- ServiceNow Certified Implementation Specialist
- ServiceNow Application Developer
- ITIL Foundation
Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage. You will need to have strong communication skills, both written and oral, with the ability to present solutions to customers including senior management, and be highly focused on providing strong customer service. Able to work as part of a team or individually to project timelines, you will need to be proactive, creative, and able to research solutions and make recommendations, willing to learn and take on new challenges. You will need to have the ability to work from home and also to travel to client locations for meetings and workshops or work on client sites for periods where required.
What we offer:
You will be joining one of the leading ServiceNow partners who strive to maintain the highest levels of attainment in ServiceNow. As such, you will receive regular training and development opportunities and the ability to achieve certifications to aid your personal development. You will be joining a supportive and friendly team of consultants who share ideas, knowledge, and creativity to ensure everyone succeeds in the provision of high-quality, leading-edge ServiceNow solutions. We provide a comprehensive Flex benefits scheme including Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday, and options to increase holiday and select benefits appropriate to you.
ServiceNOW Senior Technical Consultant employer: DXC Technology Inc.
Contact Detail:
DXC Technology Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNOW Senior Technical Consultant
✨Tip Number 1
Familiarise yourself with the latest ServiceNow features and updates. Being knowledgeable about the platform's capabilities will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with current ServiceNow professionals through LinkedIn or local meetups. Engaging with others in the industry can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific projects where you've implemented ServiceNow solutions. Be ready to explain your role, the challenges faced, and how you overcame them, as this will showcase your practical experience and problem-solving skills.
✨Tip Number 4
Highlight any relevant certifications you possess, especially those related to ServiceNow. If you don’t have them yet, consider pursuing them before applying, as they can set you apart from other candidates and show your dedication to professional development.
We think you need these skills to ace ServiceNOW Senior Technical Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow, including any relevant projects and technical skills such as JavaScript, HTML, and CSS. Emphasise your consulting experience and any certifications you hold.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for ServiceNow and your ability to deliver high-quality solutions. Mention specific examples of how you've contributed to similar projects in the past and how you can add value to their team.
Highlight Relevant Experience: In your application, focus on your experience with client workshops, requirements gathering, and mentoring junior team members. This will demonstrate your ability to work collaboratively and lead within a team setting.
Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples in your application of how you've effectively presented solutions to clients or senior management. This could include successful project outcomes or positive feedback received.
How to prepare for a job interview at DXC Technology Inc.
✨Showcase Your Technical Skills
Make sure to highlight your experience with ServiceNow and any relevant scripting languages like JavaScript, HTML, and CSS. Be prepared to discuss specific projects where you've implemented solutions on the ServiceNow platform.
✨Demonstrate Problem-Solving Abilities
During the interview, be ready to share examples of how you've tackled challenges in previous roles. Discuss your approach to requirements gathering and how you’ve contributed to designing effective solutions for clients.
✨Emphasise Team Collaboration
Since this role involves working closely with a team, illustrate your ability to collaborate effectively. Share experiences where you’ve mentored junior members or worked in a team to deliver successful projects.
✨Prepare for Client Interaction Scenarios
Given the client-facing nature of the role, practice how you would present solutions to customers, especially senior management. Think about how you can convey complex technical information in an accessible way.
