Apprentice Service Advisor

Apprentice Service Advisor

Liverpool Apprenticeship No home office possible
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At a Glance

  • Tasks: Assist customers with vehicle service needs and provide exceptional support.
  • Company: Join Group 1 Automotive, a leader in the automotive industry focused on customer satisfaction.
  • Benefits: Enjoy healthcare access, discounts, enhanced holidays, and a paid day off for your birthday.
  • Why this job: Gain valuable skills in a fun, supportive environment while kickstarting your career.
  • Qualifications: No prior experience needed; just a passion for customer service and learning.
  • Other info: Receive training at top facilities and be part of a friendly team.

Service Advisors are key to the Dealership's success and exceptional levels of customer service to those customers who bring their vehicles to our Service Departments. The Apprenticeship is geared toward training the next generation of fully-fledged superstars. Enjoy support that's second to none as an Apprentice Service Advisor at Group 1 Automotive. With training at some of the best facilities in the industry, you'll learn new skills while becoming an expert. And best of all, you'll be part of a fun, friendly team that will support you every day.

What we can offer you:

  • 24/7 online access to healthcare professionals
  • Car purchasing and lease schemes
  • Servicing, parts & accessory colleague discounts
  • Enhanced holiday allowance with length of service
  • Paid day off for your birthday
  • Company share purchase plan
  • Loan plans for colleagues, including toolbox and travel tickets
  • Colleague referral payments
  • Industry leading family friendly policies
  • Numerous training, learning and development options to suit everyone

Apprentice Service Advisor employer: Group 1 Automotive Careers

At Group 1 Automotive, we pride ourselves on being an exceptional employer, especially for our Apprentice Service Advisors at Lexus Liverpool. With a vibrant work culture that fosters teamwork and support, you'll benefit from industry-leading training facilities and numerous opportunities for personal and professional growth. Our comprehensive benefits package, including healthcare access, enhanced holiday allowances, and unique perks like a paid day off for your birthday, makes us a standout choice for those seeking a rewarding career in the automotive industry.
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Contact Detail:

Group 1 Automotive Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Apprentice Service Advisor

✨Tip Number 1

Familiarise yourself with the automotive industry, especially the services offered by Lexus. Understanding the brand and its values will help you connect better with the team during your interview.

✨Tip Number 2

Showcase your customer service skills in any interactions you have with the dealership. Whether it's through a phone call or a visit, demonstrating a friendly and professional attitude can leave a lasting impression.

✨Tip Number 3

Network with current employees or apprentices at Group 1 Automotive. They can provide valuable insights into the company culture and what it takes to succeed as an Apprentice Service Advisor.

✨Tip Number 4

Prepare thoughtful questions about the apprenticeship programme and training opportunities. This shows your enthusiasm for learning and commitment to becoming a valuable member of the team.

We think you need these skills to ace Apprentice Service Advisor

Customer Service Skills
Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Teamwork
Technical Knowledge of Vehicles
Sales Skills
Adaptability
Organisational Skills
Basic IT Skills
Listening Skills
Conflict Resolution
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Apprentice Service Advisor position. Understand the key responsibilities and skills required, so you can tailor your application to highlight your relevant experiences.

Craft a Tailored CV: Create a CV that specifically addresses the skills and qualities mentioned in the job description. Emphasise any customer service experience or teamwork skills, as these are crucial for a Service Advisor role.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the apprenticeship and the automotive industry. Mention why you want to work with Group 1 Automotive and how you can contribute to their success while learning from their team.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Service Advisor.

How to prepare for a job interview at Group 1 Automotive Careers

✨Show Enthusiasm for the Role

Make sure to express your excitement about becoming an Apprentice Service Advisor. Talk about why you’re passionate about customer service and how you look forward to learning in a supportive environment.

✨Research the Company

Familiarise yourself with Group 1 Automotive and Lexus Liverpool. Understanding their values, services, and what makes them stand out will help you answer questions more effectively and show that you’re genuinely interested.

✨Prepare for Common Questions

Think about potential interview questions related to customer service and teamwork. Be ready to share examples from your past experiences, even if they are from school or volunteer work, that demonstrate your skills and attitude.

✨Ask Thoughtful Questions

Prepare a few questions to ask at the end of the interview. This could be about the training process, team dynamics, or opportunities for growth within the company. It shows you’re engaged and thinking about your future there.

Apprentice Service Advisor
Group 1 Automotive Careers
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