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- Tasks: Join our ServiceNow Team as a Senior Engineer, focusing on GRC modules and platform management.
- Company: Proactive Appointments Limited is an equal opportunities organisation dedicated to your career growth.
- Benefits: Enjoy competitive pay, potential for remote work, and a supportive team environment.
- Why this job: Be a key player in optimising governance and compliance solutions while enhancing your technical skills.
- Qualifications: Experience with ServiceNow GRC modules and strong communication skills are essential.
- Other info: Only suitable applicants will be contacted; we value your privacy and data protection.
We are looking for an experienced Senior ServiceNow Engineer to join our clients' ServiceNow Team. This role reports to the ServiceNow Platform Manager and will act as a Subject Matter Expert (SME) for the ServiceNow product suite, with a particular focus on Governance, Risk, and Compliance (GRC) modules—IRM, BCM, and TPRM. This is a pivotal position responsible not only for the technical management and development of the platform, but also for ensuring the operational excellence, governance, and quality of service delivery across the organization.
Key Responsibilities:
- Serve as the SME for the full ServiceNow product set, responsible for its development, operational delivery, and alignment with governance and policy standards.
- Lead the day-to-day technical management of the ServiceNow platform with specific expertise in GRC (IRM, BCM, TPRM).
- Translate business requirements into scalable, best-practice ServiceNow technical solutions, with a focus on automation and integration.
- Triage and estimate enhancements and incoming requests, ensuring alignment to out-of-the-box best practices and maintaining a high Health Scan score.
- Provide technical governance and approval for submitted changes, ensuring adherence to platform standards and security policies.
- Oversee the preparation, testing, and implementation of platform upgrades.
- Collaborate with process owners to ensure seamless implementation of automation and integration solutions.
- Identify opportunities for platform optimization, leveraging new features and enhancements from ServiceNow releases to deliver measurable business benefits.
- Proactively seek enhancements across the broader product ecosystem that improve cost-efficiency, simplify processes, or streamline operations.
- Lead the design and development of complex, business-critical ServiceNow solutions.
Skills required:
- Proven experience in implementing and supporting ServiceNow GRC modules (IRM, BCM, TPRM).
- Deep technical understanding of ServiceNow platform architecture, scripting (JavaScript), workflow automation, and integrations.
- Experience in platform administration and upgrade processes in a regulated enterprise environment.
- Strong governance mindset with familiarity in audit and IT security requirements.
- Exceptional communication skills with the ability to engage stakeholders and influence outcomes.
- Relevant certifications (e.g., ServiceNow Certified Implementation Specialist – Risk and Compliance) are a strong plus.
- Experience within the banking domain would be highly desirable.
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website.
ServiceNow Engineer – GRC – 10967HS employer: Proactive.IT Appointments Limited
Contact Detail:
Proactive.IT Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Engineer – GRC – 10967HS
✨Tip Number 1
Familiarise yourself with the latest ServiceNow GRC modules, especially IRM, BCM, and TPRM. Being able to discuss recent updates or features during your interview will demonstrate your expertise and enthusiasm for the role.
✨Tip Number 2
Network with current or former ServiceNow Engineers, particularly those who have worked in GRC. They can provide insights into the role and may even refer you internally, which can significantly boost your chances of landing an interview.
✨Tip Number 3
Prepare to showcase your problem-solving skills by thinking of specific examples where you've successfully implemented ServiceNow solutions. Highlighting your ability to translate business requirements into technical solutions will set you apart from other candidates.
✨Tip Number 4
Stay updated on industry trends related to governance, risk, and compliance. Being knowledgeable about current challenges and innovations in the banking domain can help you engage in meaningful discussions during your interview.
We think you need these skills to ace ServiceNow Engineer – GRC – 10967HS
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the ServiceNow Engineer position. Familiarise yourself with the GRC modules (IRM, BCM, TPRM) and how they fit into the overall ServiceNow product suite.
Tailor Your CV: Highlight your relevant experience with ServiceNow, particularly in GRC modules. Use specific examples to demonstrate your technical skills, such as scripting in JavaScript and platform administration, ensuring your CV aligns with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your expertise as a Subject Matter Expert in ServiceNow. Discuss your governance mindset and any relevant certifications, while also expressing your enthusiasm for the role and the company.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial for a technical role like this one.
How to prepare for a job interview at Proactive.IT Appointments Limited
✨Showcase Your Expertise in GRC
Make sure to highlight your experience with ServiceNow's Governance, Risk, and Compliance modules during the interview. Be prepared to discuss specific projects where you've implemented IRM, BCM, or TPRM, and how you ensured operational excellence.
✨Demonstrate Technical Proficiency
Since this role requires a deep understanding of ServiceNow platform architecture and scripting, brush up on your JavaScript skills. Be ready to answer technical questions and possibly solve problems on the spot to showcase your capabilities.
✨Communicate Effectively
Exceptional communication skills are crucial for this position. Practice articulating complex technical concepts in a way that is easy for non-technical stakeholders to understand. This will demonstrate your ability to engage and influence outcomes.
✨Prepare for Governance Discussions
Given the strong governance mindset required, be prepared to discuss your familiarity with audit and IT security requirements. Think of examples where you've successfully navigated these areas in past roles, as this will show your alignment with the company's standards.
