Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a passionate team to achieve sales and deliver happiness through chocolate.
- Company: Join Hotel Chocolat, a family of chocolate lovers with over 100 stores in the UK.
- Benefits: Enjoy a competitive salary, 50% off products, and flexible working options.
- Why this job: Be part of an innovative brand that values originality, authenticity, and ethics.
- Qualifications: Experience in luxury retail, strong leadership skills, and a passion for chocolate required.
- Other info: Open to diverse applicants; we celebrate individuality and inclusivity.
The predicted salary is between 30000 - 42000 £ per year.
We’re looking for a Store Manager to join us and lead a successful, passionate, and engaged team. This is an amazing opportunity to work for an exciting, innovative and successful brand as we expand across the UK. Please note, our stores are open seven days a week including weekends and evenings so you will need to be fully flexible to meet the needs of our store opening times.
You’ll be a people-focused and confident leader with spirit and passion in line with our products, people, and values to drive your team both operationally and commercially to achieve sales and deliver 100% happiness through chocolate to every guest. Providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of HC vision and values. Driving store sales and profit plan and taking action to maximise performance. Exceeding sales targets and KPIs through clear and effective communication to your team. Maximising all commercial opportunities in-store through timely implementation of promotions, offers, events, and marketing.
WHO YOU ARE & WHAT YOU HAVE
- Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
- Demonstrable experience in high service guest interaction.
- Natural leadership qualities to get the best of your high-performing team both individually and collectively.
- A passion for chocolate, our brand, and for giving the best service to our guests.
- Café operations experience would be highly advantageous.
WORKING AT HOTEL CHOCOLAT
For your hard work and commitment, we will give you: A competitive salary and 50% off our products. Incentives based on performance. We recognise that our employees may wish to balance their work and home life, therefore we are open to discussions around flexible working.
About Us: We’re not just a chocolate company; we’re a family of chocolate lovers. From luxury gifts to our iconic Velvetiser and beyond, we’ve built a brand that’s all about crafting moments of indulgence. Our journey began as a humble mint company, but we soon found our passion for cacao and never looked back. Today, we’re proud to operate over 100 stores across the UK and continue to grow across categories, channels, and territories. Patience, passion, and purpose drive everything we do – just like the perfect cacao pod, our success doesn’t happen overnight. It’s the result of hard work, innovation, and the shared dedication of our customers, colleagues, farmers, and suppliers.
At Hotel Chocolat, we treat each other with respect, equality, and grace. Our mantra? Be brave. Be kind. This People Pledge is underpinned by our values of Originality, Authenticity, and Ethics. We encourage new ideas and fresh thinking and for each of you to bring your ORIGINALITY to work. We want you to be your AUTHENTIC self – and feel comfortable to share your differences, and what makes you unique. Our commitment to being an ETHICAL business means we have a deep sense of fairness when it comes to the way we treat one another. This applies during our recruitment process too. We are proud to be an Equal Opportunity Employer who positively celebrates a diverse and inclusive culture. We welcome people from all walks of life to join us, bringing their individuality to help us reach our ambitious growth plans. We believe this is critically important to help us create a place to work where everyone feels like they belong, can be themselves and where all of our differences are celebrated.
Store Manager - New store opening in Jubilee Place employer: Hotel Chocolat PLC
Contact Detail:
Hotel Chocolat PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - New store opening in Jubilee Place
✨Tip Number 1
Familiarise yourself with Hotel Chocolat's brand values and mission. Understanding their commitment to originality, authenticity, and ethics will help you align your leadership style with their culture, making you a more appealing candidate.
✨Tip Number 2
Showcase your passion for chocolate and customer service during any interactions. Whether it's in an interview or networking event, expressing genuine enthusiasm for the product and the brand can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience in high-service environments, especially within luxury brands. Be ready to share specific examples of how you've successfully led teams to exceed sales targets and enhance customer satisfaction.
✨Tip Number 4
Demonstrate your flexibility and willingness to work varied hours. Since the store operates seven days a week, highlighting your availability and adaptability will show that you're committed to meeting the needs of the business.
We think you need these skills to ace Store Manager - New store opening in Jubilee Place
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in high-service environments. Emphasise any leadership roles and achievements that demonstrate your ability to drive sales and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for chocolate and the brand. Mention specific experiences that align with the company's values of originality, authenticity, and ethics, and explain how you can contribute to their success.
Showcase Leadership Skills: In your application, provide examples of how you've successfully led teams in the past. Highlight your ability to inspire and develop team members, as well as your experience in achieving sales targets and maximising performance.
Demonstrate Flexibility: Since the role requires flexibility with working hours, mention your availability and willingness to work weekends and evenings. This shows your commitment to meeting the needs of the store and its customers.
How to prepare for a job interview at Hotel Chocolat PLC
✨Show Your Passion for Chocolate
Make sure to express your genuine love for chocolate and the brand during the interview. Share any personal experiences or stories that highlight your enthusiasm for the product, as this aligns with the company's values and mission.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Focus on your ability to inspire, coach, and develop team members, as well as how you’ve driven performance and achieved sales targets in previous roles.
✨Highlight Customer Service Experience
Since the role requires high service guest interaction, be ready to discuss your experience in providing exceptional customer service. Use specific examples to illustrate how you've gone above and beyond to ensure customer satisfaction.
✨Be Flexible and Adaptable
Given the store's operating hours, emphasise your flexibility regarding working hours, including weekends and evenings. Show that you understand the demands of retail and are willing to adapt to meet the needs of the business.
