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For Companies At a Glance
- Tasks: Engage with customers, help them find products, and build lasting relationships.
- Company: Join EE, a vibrant company that values diversity and community connections.
- Benefits: Enjoy £12.34 p/h, 20% commission, online GP access, and generous family leave.
- Why this job: Be part of a supportive team culture with tailored training for your career growth.
- Qualifications: No specific experience needed; just bring your personality and curiosity!
- Other info: Flexible hours, volunteering days, and discounts on EE & BT products.
Working Hours: 25 hours per week
Location: Workington
Salary: £13.12 p/h plus 20% on target commission
At EE, resilience meets opportunity. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, and persevere can lead to real success.
Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in high-pressure situations, you already have what it takes to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for.
Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in.
You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.
What’s in it for you?
- £13.12 per hour + 20% on-target commission – rewarding your performance and drive
- 24/7 Online GP access for you and your immediate family – because your wellbeing matters
- Market-leading paid carer’s leave – supporting you when your loved ones need you most
- Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents
- Massive discounts on EE & BT products – saving you hundreds every year
- Career development support – carve your own path with training and progression opportunities
- Season Ticket Travel Loan – making your commute more affordable
- Volunteering days – give back to your community with paid time off
- Optional Private Healthcare and Dental – extra peace of mind for you and your family
At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success.
Ready to turn your strengths into a rewarding career? Apply today.
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will help you engage with customers more effectively and show your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills. Since the role involves connecting with diverse customers, being able to adapt your communication style will make a positive impression during any interactions.
✨Tip Number 3
Showcase your curiosity! Prepare some thoughtful questions about the company culture and the team dynamics at EE. This demonstrates your genuine interest in becoming part of their community.
✨Tip Number 4
Highlight your transferable skills. Whether it’s resilience from personal experiences or problem-solving abilities, make sure to convey how these can benefit your role as a Retail Advisor.
We think you need these skills to ace Retail Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the key skills and attributes they value, such as communication, curiosity, and resilience.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Retail Advisor role. Emphasise any customer service experience or transferable skills you have, even if they come from different backgrounds.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and explains why you want to work at EE. Mention how your unique background can help you connect with customers and contribute to the team culture.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at EE Retail
✨Show Your Personality
Since the role values individuality, be yourself during the interview. Share personal stories that highlight your unique qualities and how they can help you connect with customers.
✨Demonstrate Communication Skills
Prepare to discuss your experiences in communicating with diverse groups. Think of examples where you've successfully navigated challenging situations or built relationships with others.
✨Express Curiosity
As a Retail Advisor, being curious is key. Show your enthusiasm for learning about the products and services offered. Ask questions during the interview to demonstrate your eagerness to understand more.
✨Highlight Transferable Skills
Even if you lack direct retail experience, focus on skills from other areas of your life, such as resilience or problem-solving. Relate these skills back to how they will help you succeed in this role.
