Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage tenant applications and ensure top-notch customer service daily.
- Company: Join Vertus, a leader in Build to Rent developments.
- Benefits: Enjoy a competitive salary and a supportive work environment.
- Why this job: Be a brand ambassador and make a real impact on residents' experiences.
- Qualifications: Experience in customer service and administration is preferred.
- Other info: Work Monday to Friday with opportunities for growth.
The predicted salary is between 20000 - 47000 £ per year.
Vertus is looking to recruit a Senior Tenancy Administrator to join our team. Reporting to the Tenancy Manager, you will work across our Build to Rent developments ensuring that applicants & residents (tenants) have the best experience and consistently deliver the highest levels of customer service, becoming a Vertus brand ambassador.
Annual Salary: £33,500
Working Hours: Monday - Friday
Senior Tenancy Administrator employer: Canary Wharf Group
Contact Detail:
Canary Wharf Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Tenancy Administrator
✨Tip Number 1
Familiarise yourself with the Build to Rent sector. Understanding the unique challenges and opportunities in this area will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with professionals in the property management field. Attend industry events or join relevant online forums to connect with others who can provide insights into the role and potentially refer you to opportunities at Vertus.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of specific examples from your past experiences where you've gone above and beyond for clients, as this will be crucial in demonstrating your fit for the Senior Tenancy Administrator position.
✨Tip Number 4
Research Vertus as a company. Understanding their values, mission, and recent developments will allow you to tailor your conversations and show that you're aligned with their goals, making you a more attractive candidate.
We think you need these skills to ace Senior Tenancy Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Senior Tenancy Administrator. Tailor your application to highlight relevant experience in customer service and tenancy management.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved customer service or administration within the property sector. Use specific examples to demonstrate how you have successfully managed tenant relationships.
Showcase Your Skills: Make sure to include key skills that are relevant to the role, such as communication, problem-solving, and organisational abilities. Mention any software or systems you are familiar with that are commonly used in tenancy administration.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the position and the company. Explain why you want to work at Vertus and how you can contribute to their mission of providing excellent customer service.
How to prepare for a job interview at Canary Wharf Group
✨Know the Company Inside Out
Before your interview, make sure to research Vertus thoroughly. Understand their values, mission, and the specifics of their Build to Rent developments. This will help you demonstrate your enthusiasm for the role and show that you're a good fit for their team.
✨Showcase Your Customer Service Skills
As a Senior Tenancy Administrator, delivering excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how these experiences can translate into providing top-notch service to tenants at Vertus.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think about potential challenges you might face in the role and how you would handle them. This will show your critical thinking skills and readiness for the position.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the team dynamics, the company culture, or future projects. It shows your genuine interest in the role and helps you determine if it's the right fit for you.
