Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers by answering calls and emails, and manage bookings.
- Company: Join a leading company known for its strong industry presence.
- Benefits: Enjoy a competitive salary and a structured Monday to Friday schedule.
- Why this job: Build relationships and make a real impact in customer service.
- Qualifications: No specific experience required, just a passion for helping others.
- Other info: Work in a supportive office environment with a friendly team.
The predicted salary is between 25000 - 30000 £ per year.
Customer Service Advisor £25000 – £30000 dependant on experience Monday to Friday 0830 – 1700 ( Office based) plus one saturday morning per month. I am recruiting for a Customer Service Advisor for a very well established employer who are a leader in their industry Key responsibilities: Responsible for responding to customer queries from incoming calls and emails. Completing bookings Contacting previous customers of the business Maintaining the client database Ensure strong working relationships are developed with all stakeholders Maintaining current customer relationship as well as building new ones. …
Customer Service Advisor employer: Ritz Recruitment Ltd
Contact Detail:
Ritz Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarize yourself with the company's products and services. This knowledge will help you answer customer queries more effectively and demonstrate your commitment to the role during the interview.
✨Tip Number 2
Practice active listening skills. Being able to understand and respond to customer needs is crucial in a customer service role, so show that you can engage with customers and address their concerns.
✨Tip Number 3
Highlight any previous experience in customer service or related fields. Be ready to share specific examples of how you've successfully handled customer interactions in the past.
✨Tip Number 4
Demonstrate your ability to work well under pressure. Customer service can be fast-paced, so be prepared to discuss how you manage stress and maintain a positive attitude while dealing with challenging situations.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Service Advisor position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous customer service experience you have. Mention specific examples where you successfully handled customer queries or built strong relationships with clients.
Showcase Communication Skills: Since the role involves responding to customer queries via calls and emails, make sure to highlight your communication skills. Provide examples of how you've effectively communicated with customers in the past.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the company and the role. Personal touches can make your application stand out from the rest.
How to prepare for a job interview at Ritz Recruitment Ltd
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios. Be ready to discuss how you've handled difficult customers or resolved conflicts in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication skills are essential. During the interview, demonstrate your ability to listen actively and respond clearly. Practice speaking confidently and maintaining a positive tone.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask questions about the role and the company. Inquire about team dynamics, training opportunities, or how success is measured in the position. This shows your enthusiasm and helps you assess if it's the right fit for you.
