At a Glance
- Tasks: As an Application Engineer, you'll deliver innovative solutions in Life Sciences and support customer success.
- Company: Join Sapio Sciences, a leader in lab informatics, dedicated to accelerating scientific discovery.
- Benefits: Enjoy remote work flexibility, competitive salary, and ongoing professional development opportunities.
- Why this job: Make a real impact in science while collaborating with passionate experts in a supportive environment.
- Qualifications: Strong programming skills in Python; experience in Life Sciences or lab settings is a plus.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace for all.
The predicted salary is between 36000 - 60000 £ per year.
About Sapio Sciences
Sapio Sciences is on a mission to accelerate scientific drug discovery and high-throughput clinical and diagnostics for our clients and partners. The Sapio team consists of expert and highly collaborative scientists, software developers, and professionals passionate about providing a best-in-class lab informatics platform and industry-specific solutions.
Working at Sapio
At Sapio, we’re not just building lab informatics solutions. We’re creating tools made for the scientist and motivated to make the world a better place. We understand that lab informatics is about more than managing data or connecting workflows. It’s about making life easier for the scientist and making scientific progress faster for everyone. Our platform delivers the levels of configurability, usability and insight that scientists have only ever dreamed of. As part of the Sapio team, you’ll work in a collaborative and forward-thinking environment where your ideas are valued, your growth matters and your work makes a difference.
About the role:
An experienced application engineer, you will be confident working in Life Sciences to successfully deliver our solution to the delight of customers. To develop deep knowledge of LIMS, ELN and SDMS products and their application within the Laboratory setting are essential for success with a goal of becoming an expert in the configuration and deployment of Sapio Sciences products.
What we are looking for:
- Build and maintain an in-depth understanding of Sapio Sciences’ products and services.
- Work with the Sapio Sciences team to develop and deploy solutions for the customer.
- Work closely with the Business Analysts and Solution Architects to understand the business requirements and processes.
- Configure the Sapio products to meet time, budget, quality and customer success criteria.
- Train customers on the configuration and use of the Sapio Sciences products.
- Support customers in the subsequent implementation of the configuration.
- Support customer deliverables as defined by the SA/BA in the subsequent implementation of the configuration.
- Provide help on support portal to address customer's questions and issues on a rotating basis.
- Follow Sapio Sciences agile deployment methodology.
- Document customer feedback and ensure issues are addressed to provide the best customer experience and ultimate success of the project.
- Meticulously manage all AE related deployment services documentation.
Required skills and capabilities:
- Strong programming skills with detailed knowledge of Python.
- Strong analytical, problem solving and fact-finding skills.
- Proven organizational skills, with the ability to deliver agreed workload within deadlines whilst maintaining a high degree of accuracy and attention to detail.
- Self-starter who is happy to learn from colleagues.
- Highly respected and trusted by the customers you work with.
- Great communicator.
- Focused on activities that add value and avoiding those that do not.
- Determined and persistent.
- Maintain the highest standards of integrity and respect for co-workers, customers and prospects.
It’s a bonus if you have the following:
- A Degree or equivalent in Computer Science.
- Experience programming in Java.
- Experience working with JIRA in a support capacity.
- Life Sciences experience working within a Lab (preferably introducing new IT solutions).
- Experience with configuring either LIMS or ELN or similar software.
- Knowledge of one or more of GWT, MySQL, Oracle, Tomcat, Linux, AWS.
Our People
At Sapio Sciences, our people are at the heart of everything we do. Our lab informatics solutions are powered not just by technology, but by a shared commitment to our core values—what we proudly call The Sapio Seven, aka EMBRACE:
- Embrace the future
- Make a difference
- Be true partners
- Remember why we’re here
- Act with empathy
- Commit to transparency
- Excel in quality
What We Offer
At Sapio Sciences, we recognise that our people are our greatest strength. That’s why we’re proud to offer:
- A competitive salary and benefits package
- Flexibility to work remotely, with opportunities to travel
- A comprehensive onboarding and training programme
- Ongoing opportunities for professional growth and development
- A collaborative, inclusive and supportive work environment
Sapio Sciences is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Reasonable Adjustments
We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments, at any stage across the application, interview & assessment processes then please let us know. We will work with you to support your needs in confidence.
Diversity, Equity & Inclusion
We do not discriminate based on race, colour, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other status protected by law or regulation. We intend that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. We are committed to creating a diverse and inclusive workplace and encourage applications from all qualified individuals.
Application Engineer (London) employer: Sapio Sciences
Contact Detail:
Sapio Sciences Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Engineer (London)
✨Tip Number 1
Familiarise yourself with Sapio Sciences' products and services. Understanding their lab informatics solutions, especially LIMS and ELN, will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with current or former employees of Sapio Sciences on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Brush up on your programming skills, particularly in Python and Java. Being able to discuss your technical expertise confidently will set you apart from other candidates and show that you're ready to tackle the challenges of the role.
✨Tip Number 4
Prepare to discuss your problem-solving approach and past experiences in a lab setting. Highlighting relevant examples where you've successfully implemented IT solutions will demonstrate your capability to meet customer needs effectively.
We think you need these skills to ace Application Engineer (London)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Application Engineer position at Sapio Sciences. Tailor your application to highlight how your skills and experiences align with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have in Life Sciences, particularly with LIMS, ELN, or SDMS products. Mention specific projects where you've successfully delivered solutions or trained customers.
Showcase Technical Skills: Make sure to detail your programming skills, especially in Python and any other relevant languages like Java. Provide examples of how you've used these skills in previous roles to solve problems or improve processes.
Communicate Your Values: Sapio Sciences values integrity, empathy, and collaboration. In your application, reflect these values by sharing examples of how you've worked effectively in teams and contributed positively to your workplace culture.
How to prepare for a job interview at Sapio Sciences
✨Know Your Products Inside Out
Before the interview, make sure you have a deep understanding of Sapio Sciences' products, especially LIMS, ELN, and SDMS. Familiarise yourself with their applications in laboratory settings, as this knowledge will demonstrate your commitment and readiness to contribute.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved complex problems, particularly in a Life Sciences context. This will highlight your analytical skills and ability to think critically under pressure, which are essential for the role.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. As an Application Engineer, you'll need to communicate technical information to non-technical stakeholders, so demonstrating your communication skills during the interview is crucial.
✨Embrace the Company Culture
Familiarise yourself with Sapio Sciences' core values, known as The Sapio Seven. Be prepared to discuss how you embody these values in your work and how they align with your personal beliefs. This will show that you're not just a fit for the role, but also for the company culture.