Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage properties, support tenants, and handle rent arrears with effective communication.
- Company: Join a forward-thinking Housing Association with a 4-day work week.
- Benefits: Enjoy a competitive salary for just four days of work each week.
- Why this job: Make a real impact in the community while developing your skills in housing services.
- Qualifications: No specific qualifications required; just a passion for helping others and strong communication skills.
- Other info: This role is office-based, offering a dynamic work environment.
The predicted salary is between 24000 - 36000 £ per year.
Housing & Arrears Officer – £18.06 per hr. This role is not hybrid. It is office based. Please note this organisation have a 4 day working week. Monday to Thursday. Paying a salary equivalent to £30 050 for 4 days. The Housing & Arrears Officer will manage the properties belonging to the Housing Association and deliver responsive housing services to tenants. They will handle administrative and financial tasks related to property management and contribute to policy and service development. Join the team as a Housing & Arrears Officer, managing rent arrears and supporting tenants to sustain their tenancies. You’ll monitor accounts, offer tailored advice and ensure timely payments, through effective communication and assistance. Key Responsibilities Assess housing applicants and maintain the waiting list. Issue tenancy agreements and ensure compliance. Support tenants with agency referrals (e.g., Housing Benefits). Oversee property lettings, voids, repairs and service connections. Conduct regular property visits and ensure maintenance standards. Ensure rent collection and accurate record-keeping. Monitor arrears, implement policies, represent in court if necessary. Mediate tenant disputes and implement anti-harassment policies. Provide rehousing advice and handle property handbacks. Stay updated on housing legislation. …
Housing & Arrears Officer employer: Hire Ground Ltd
Contact Detail:
Hire Ground Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing & Arrears Officer
✨Tip Number 1
Familiarize yourself with the latest housing legislation and policies. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Highlight any experience you have in managing properties or working with tenants. Be ready to share specific examples of how you've successfully handled rent arrears or tenant disputes in the past.
✨Tip Number 3
Prepare to discuss your communication skills, especially in terms of providing tailored advice to tenants. Think of scenarios where you've effectively communicated complex information in a clear and supportive manner.
✨Tip Number 4
Research the organization’s values and mission. Understanding their approach to housing services will allow you to align your answers during the interview and show that you're a great fit for their team.
We think you need these skills to ace Housing & Arrears Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Housing & Arrears Officer position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in property management, tenant support, or financial administration. Use specific examples to demonstrate how your background aligns with the responsibilities of the role.
Showcase Communication Skills: Effective communication is crucial for this role. Make sure to illustrate your ability to communicate clearly and effectively in your application. Mention any experience you have in mediating disputes or providing advice to tenants.
Tailor Your Cover Letter: Craft a personalized cover letter that addresses the specific needs of the organization. Mention your understanding of housing legislation and your commitment to supporting tenants, which will show your genuine interest in the position.
How to prepare for a job interview at Hire Ground Ltd
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Housing & Arrears Officer. Familiarize yourself with property management, tenant support, and rent collection processes, as these will be key topics during your interview.
✨Showcase Your Communication Skills
Effective communication is crucial in this role. Be prepared to discuss examples of how you've successfully communicated with tenants or resolved disputes in the past. Highlight your ability to provide tailored advice and support.
✨Demonstrate Knowledge of Housing Legislation
Stay updated on current housing legislation and policies. During the interview, mention any relevant laws or regulations you are familiar with, as this will show your commitment to compliance and best practices in housing management.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face as a Housing & Arrears Officer, such as managing arrears or mediating disputes, and prepare your responses accordingly.
