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- Tasks: Join our team as a Vehicle Progressor, handling customer service and vehicle logistics.
- Company: Renault Romford is a dynamic automotive retail dealership focused on customer satisfaction.
- Benefits: Enjoy a competitive salary, bonuses, and a 5-day work week.
- Why this job: Be part of a vibrant team, enhance your problem-solving skills, and make customers smile!
- Qualifications: No specific experience required; just bring your enthusiasm and great communication skills.
- Other info: Perfect personal presentation is essential for this customer-facing role.
The predicted salary is between 20000 - 30000 £ per year.
Vehicle ProgressorAutomotive Retail DealershipRomford£25,000 pa + bonus 5-day week Renault Romford seeks to employ a Vehicle Progressor. This will be a customer service, progress-chasing and problem-solving role working alongside with our Car Sales teams and based at our showroom in Harold Wood, RM3. As a Vehicle Progressor you will be carrying out varied and interesting dealership-based duties such as driving, vehicle logistics administration and vehicle preparation, all of which help with the efficiency of the Sales Department. Duties include checking the condition of new vehicles as they arrive on the transporter, recording damage or missing parts, arranging preparation and valeting/cleaning of vehicles ready for handover, ensuring all vehicles are parked safely and in retrievable locations, carrying out handover exchanges of returned Company cars and associated admin, and taking payment for any damages on returned vehicles. You will be assisting the sales team in display standards in the showroom and our outdoor forecourt display. When customers arrive on site you will need to provide the warmest of welcomes and maintain the highest level of customer service at all times. Perfect personal presentation is therefore needed for this role. Your daily interactions will be between customers, members of the sales team, valeting staff and the service department who…
Vehicle Progressor employer: Renault Retail Group UK Ltd
Contact Detail:
Renault Retail Group UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Progressor
✨Tip Number 1
Familiarize yourself with the automotive industry, especially the specific processes involved in vehicle preparation and logistics. Understanding how a dealership operates will give you an edge during your interactions with the sales team and customers.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will help you feel more comfortable providing a warm welcome to customers and maintaining high service standards.
✨Tip Number 3
Make sure to showcase your attention to detail. During the interview, mention any past experiences where you successfully managed logistics or handled vehicle inspections, as this will demonstrate your capability for the role.
✨Tip Number 4
Dress professionally and present yourself well when attending the interview. First impressions matter, especially in a customer-facing role like this one, so ensure your personal presentation reflects the standards expected at Renault Romford.
We think you need these skills to ace Vehicle Progressor
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Vehicle Progressor. Highlight your customer service skills, problem-solving abilities, and any relevant experience in vehicle logistics or administration.
Tailor Your CV: Customize your CV to reflect the specific skills and experiences that align with the job description. Emphasize your ability to work in a team, manage multiple tasks, and maintain high standards of customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are a great fit for the Vehicle Progressor position and how your background can contribute to the success of the sales team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Renault Retail Group UK Ltd
✨Show Your Customer Service Skills
Since the role emphasizes customer service, be prepared to share examples of how you've provided excellent service in previous positions. Highlight your ability to handle difficult situations and maintain a positive attitude.
✨Demonstrate Problem-Solving Abilities
The job involves progress-chasing and problem-solving. Think of specific instances where you successfully resolved issues or improved processes. This will show your potential employer that you can think on your feet.
✨Understand Vehicle Logistics
Familiarize yourself with vehicle logistics and preparation processes. Being knowledgeable about these areas will demonstrate your commitment to the role and your understanding of the dealership's operations.
✨Dress for Success
Perfect personal presentation is crucial for this position. Dress professionally and ensure you look polished and approachable. First impressions matter, especially in a customer-facing role.
