Senior Consultant, Business Insights Delivery

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

1

What Is the Opportunity?

At Travelers, we\’re focused on expanding the application of data and analytics beyond managing risk, helping businesses increase their productivity and efficiency, and enabling great experiences for our customers and agents.

This is an excellent opportunity to join our growing Business Intelligence team. The Business Insights Delivery team aims to build solutions that turn data into insights with well-designed data assets and effective dashboards and visualizations.

As a Senior Consultant within Business Insights Delivery, you will:
– Create proof of concepts and prototypes as part of the requirement gathering and specification process.
– Perform intermediate data profiling, metadata documentation, data lineage, data transformation rules in support of offshore development.
– Be responsible for the development, automating, compiling, and preparing reports, dashboards, cubes, etc.
– Work with other organizational units and resources to gather, analyze and present data to other parts of the Actuarial and Analytics department for further analysis.

This position is an intermediate level role, requiring some previous Information Delivery experience.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

What Will You Do?

• Work with Business Engagement function in the creation of Proof of concepts to explore new ideas and data sources and validate business value.
• Develops business and data transformations rules, applies data profiling and/ or application logic.
• Create Prototypes to clarify business requirements and aid specification ready for offshore development.
• Create specification documents suitable for offshore development to build production ready business intelligence reports and self-service tools.
• Working with the Information Delivery lead to create high level design documents satisfying the business requirements.
• Define, plan and execute unit and functional / integration testing; complete system testing as appropriate.
• Support the transition and production process; develops documentation (Knowledge Acquisitions Process document) for all deliverables before moving to production so that it can be supported on ongoing basis.
• Create datasets that combine multiple data sources for further analysis by others.
• Responsible for consulting with IT in the identification of data sources and/or changes to underlying reporting systems and application enhancements to support reporting requirements.
• Conducts root cause analysis of production defects under general supervision.
• Participates in the development of project plans and carries out assigned tasks.
• Demonstrates understanding of overall data models, data relationships, mapping lineage, business and data transformation rules and participates in the creation of data models (e.g. entity design and population).
• Continues to expand knowledge of broader range of Business Intelligence products and tools.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Working General knowledge of software change control process
• Working knowledge of Business Objects and /or QlikView
• General knowledge of Insurance products/concepts.
• Knowledge of agile methodologies and use of the Rally application
• Working knowledge of creation of Entity Relationship Diagrams and Data flow diagrams and Dimensional modelling.
• Working knowledge of Exploratory data analysis techniques
• Working knowledge of Quality Center
• Working Knowledge: Understands basic principles and terminology in order to understand and solve simple problems
• Demonstrated intermediate analytic and diagnostic skills.
• Demonstrated intermediate interpersonal skills.
• Demonstrated intermediate communication and presentation skills.
• Ability to work independently and as part of a team.
• Demonstrated ability to influence others.
• Intermediate project management skills.
• Working understanding of the business functions, processes, and overall business strategies.
• Demonstrated ability to see results to completion.
• Intermediate business acumen.
• Seeks opportunities to learn.
• Intermediate problem solving and decision making skills.
• Intermediate skill/competency level: demonstrates solid knowledge and ability; can apply the competency with minimal or no guidance, in the full range of typical situations. Requires guidance handling novel or more complex situations.
• Business Intelligence certification preferred

What is a Must Have?

• Bachelors degree in STEM (Science, Technology, Engineering, Mathematics) or equivalent business experience.
• General knowledge and proficiency working with Microsoft Word and Excel.
• General knowledge and proficiency working with SQL and Relational Databases.
• General knowledge of Information Delivery practices and processes.
• General Knowledge: Possesses sufficient knowledge to perform most work in normal situations.

What Is in It for You?

• Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
• Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
• Holiday Entitlement:Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
• Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
• Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.