Senior Product Manager, Growth London

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love.

The Interfaces team at Checkout.com is responsible for large parts of the Connect (helping customers seamlessly connect to our Global Payments Network) and Manage (helping customers orchestrate payments and finances) portfolio of products. Flow is our flagship product in the Connect suite, offering a pre-built, customizable payment user interface that merchants can embed directly into their checkout experience across both web and mobile native applications. With 25+ payment methods dynamically presented and its range of optimizations, Flow reduces time to market, accelerates global expansion and delivers best-in-class performance for our customers, all while simplifying compliance and security.

As a Growth Product Manager focused on Flow, you will play a critical role in driving merchant and user acquisition, and growth by optimizing the core user journey on the front end and end to end flows across our internal systems and working with key cross-functional stakeholders including Commercial. You will be a key driver in identifying opportunities to improve end-to-end performance, including conversion, acceptance rates, and fraud/risk implications for Flow.

Hybrid Working Model: All of our offices globally are onsite 3 times per week (Tuesday, Wednesday, and Thursday). We’ve worked towards enabling teams to work collaboratively in the same space, while also being able to partner with colleagues globally. During your days at the office, we offer amazing snacks, breakfast, and lunch options in all of our locations.

Key Responsibilities:

• Own the end to end flow: Analyse user interaction, identify areas for improvement, and design experiments to optimise the payment experience, feature adoption, and key conversion funnels within Flow.
• Drive growth initiatives: Develop and execute data-driven strategies to improve our performance metrics while reducing cost and risk.
• GTM with Collaborate cross-functionally: Work closely with marketing, commercial to champion flow in addition to engineering, design, data to implement and iterate on new features and product improvements.
• Garner deep customer insights: Gather insights from merchants and users through regular engagement, surveys, interviews, and A/B testing to understand their needs and pain points.
• Monitor and analyze key metrics: Track and analyse key performance indicators (KPIs) to measure the effectiveness of growth initiatives and identify areas for optimisation.
• Stay ahead of the curve: Research and stay informed about the latest trends within the company and outside around the payments industry, including emerging technologies, competitive landscapes, and regulatory changes.

Qualifications:

• Proven experience: 5-7 years of experience as a Growth Product Manager or in a similar role with a focus on user flow optimization, ideally within the fintech or payments industry.
• Data-driven mindset: Strong analytical skills with the ability to interpret data, draw insights, and make data-informed decisions.
• Growth hacking expertise: Familiarity with a wide range of experimentation and growth hacking techniques and a proven track record of driving user growth.
• User-centric approach: Passionate about understanding merchant needs and creating seamless and enjoyable user experiences.
• Excellent communication skills: Ability to clearly communicate ideas and collaborate effectively with cross-functional teams.
• Proactive and results-oriented: A self-starter with a strong work ethic and a bias towards action.
• Leadership: Excellent at collaborating with stakeholders in product, engineering, commercial, and business teams proactively, demonstrating high EQ and influencing skills.

Additional Information:

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We’re always keen to speak to people who connect with our mission and values. We believe in equal opportunities. We work as one team. Wherever you come from. However you identify. And whichever payment method you use. Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success. When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.