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For Companies At a Glance
- Tasks: Engage with UK Government clients, crafting tailored tech solutions and leading presentations.
- Company: Join Cisco, a leader in tech innovation and customer experience.
- Benefits: Enjoy a collaborative culture, learning opportunities, and potential remote work options.
- Why this job: Be part of a passionate team that values bold ideas and customer impact.
- Qualifications: 8+ years in technical customer-facing roles; expertise in key tech areas required.
- Other info: Must hold valid UK Government security clearance or be willing to undergo vetting.
The predicted salary is between 43200 - 72000 £ per year.
In this dynamic, customer-focused role, you will be a core part of the Account Team working closely with Cisco Account Managers, and you will rely on an extended network of technical resources, product specialists and Cisco Engineering to obtain in-depth technical and specialist support. You will also work with Cisco Partners and Cisco CX to support on various customer’s lifecycle stages. You will join a team of high-performing technical engineers. We support and empower each other. In our team, we are passionate about the customer experience and about new technology, we love to learn and share our knowledge with each other. We deeply care for each other, we leave our ego at the door, and we are always in for a bold idea.
Your Impact
You will be a pre-sales Systems Engineer for a major UK Government customer. In this customer-facing role you will be establishing relationships with both Business and Technical decision makers within the customer base aligning Cisco's product and Services portfolio to customer’s needs and requirements. You will lead with Cisco's mission and strategy, be familiar with lifecycle selling and customer’s buying models, and will work across a wide variety of Cisco technologies. You will be the technical leader for your designated customer organisation, will work closely with the core account team and wider resources, and will translate Cisco's strategies and initiatives into a strategic plan for your customers. You will work across a vast portfolio of Products and Services including Enterprise routing, SD-WAN, Service Provider Routing, Campus Networking, IoT, Security, Network Automation and Orchestration & Collaboration. You will craft solutions to meet customer’s specific needs. You will be working on long-term, complex and critical initiatives within your customer base and exercising your industry expertise to influence technical and business stakeholders. You will conduct technical presentations, showcase Cisco enterprises solutions and services, set up demonstrations explaining features and benefits to your customers. You will articulate business value of Cisco's solutions, explain technical concepts and subjects to a variety of audience levels and technical backgrounds, leading with software-based value selling.
Minimum Qualifications
- You have 8 + years of technical customer-facing experience; preferably pre-sales, or post-sales adoption and implementation.
- Customer experience and technical knowledge in at least three of these areas: Enterprise Routing, Service provider Routing, IoT, Network automation and orchestration, Campus networking, Data Centre and Cloud Technologies; On-Prem and Cloud Security; Collaboration.
- Currently hold valid security clearance for UK Government or willing to undergo vetting process.
Preferred Qualifications:
- Familiar with UK Government sector and processes.
Contact Detail:
Cisco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer UK Government
✨Tip Number 1
Familiarise yourself with Cisco's product portfolio, especially in areas like Enterprise Routing and IoT. Understanding these technologies will help you articulate their value to potential customers during discussions.
✨Tip Number 2
Network with current employees or professionals in the UK Government sector who have experience with Cisco. This can provide you with insights into the company culture and specific expectations for the Solutions Engineer role.
✨Tip Number 3
Prepare to discuss your previous customer-facing experiences, particularly in pre-sales roles. Be ready to share examples of how you've successfully engaged with technical and business stakeholders.
✨Tip Number 4
Stay updated on the latest trends in network automation and security, as well as UK Government processes. This knowledge will not only enhance your conversations but also demonstrate your commitment to the role.
We think you need these skills to ace Solutions Engineer UK Government
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and qualifications required for the Solutions Engineer position. Tailor your application to highlight relevant experiences that align with the role.
Highlight Technical Expertise: Emphasise your technical customer-facing experience, especially in areas like Enterprise Routing, IoT, and Network Automation. Provide specific examples of how you've successfully engaged with customers and delivered solutions.
Showcase Soft Skills: Since this role involves establishing relationships with decision-makers, demonstrate your communication and interpersonal skills. Mention instances where you’ve effectively collaborated with teams or influenced stakeholders.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the requirements of the job. Use keywords from the job description and ensure your documents are clear, concise, and free of errors before submitting them through our website.
How to prepare for a job interview at Cisco
✨Understand the Role and Responsibilities
Make sure you thoroughly understand the job description and the specific responsibilities of a Solutions Engineer for the UK Government. Familiarise yourself with Cisco's products and services, especially in areas like Enterprise Routing, IoT, and Network Automation, as these will likely come up during your interview.
✨Showcase Your Technical Expertise
Be prepared to discuss your technical experience in detail. Highlight your knowledge in at least three of the specified areas and be ready to provide examples of how you've successfully implemented solutions in previous roles. This will demonstrate your capability to handle the technical demands of the position.
✨Demonstrate Customer-Centric Thinking
Since this role is customer-facing, it's crucial to show that you prioritise the customer experience. Prepare examples of how you've built relationships with clients and tailored solutions to meet their needs. Emphasise your ability to communicate complex technical concepts to various audiences.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work under pressure. Think about past experiences where you had to craft solutions for complex challenges, particularly in a government context, and be ready to articulate your thought process and outcomes.
