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- Tasks: Support clients with financial solutions, ensuring outstanding service and effective communication.
- Company: Bloomberg is a global leader in financial information and innovative technology.
- Benefits: Enjoy a collaborative work environment with opportunities for remote work and professional growth.
- Why this job: Join a dynamic team, enhance your market knowledge, and make a real impact in financial services.
- Qualifications: 2+ years in Financial Services, strong product knowledge, and a relevant degree required.
- Other info: Fluency in another European language and coding skills are a plus.
The predicted salary is between 36000 - 60000 £ per year.
Location: London
Business Area: Sales and Client Service
Ref #: 10043323
Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. To ensure the best experience for our 20,000+ employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.
Bloomberg’s Multi-Asset Risk System (MARS) and derivatives data and valuation services (BVAL OTC) offers a comprehensive suite of risk management tools that delivers consistent, consolidated results across our client’s entire firm. MARS is powered by Bloomberg’s world-class pricing library, market data and mortgage cash flow engine, and together with BVAL OTC enables front office, risk, middle office, collateral managers and other financial professionals to analyse their trading and investment portfolios, manage and mitigate their exposure and ready themselves for any turn of events.
What’s the role?
We are looking for individuals with market knowledge and expertise to support clients who use our solutions with outstanding service that allows them to operate effectively. As part of the Enterprise Risk Services team, you will work in a client facing role, liaising with portfolio managers, traders, sales, risk and performance analysts and back/middle-office professionals. Being part of the team means you'll be providing outstanding customer service, while building a detailed knowledge of our solutions.
The role can be broken down into 3 core areas:
- Client Service – At Bloomberg we pride ourselves on focusing on customer experience, providing our clients with the fastest and most knowledgeable solutions. In the role, you will use your product knowledge and acquired client intel to build and maintain credible relationships with your clients, create clear and up-to-date documentation of client needs, and actively communicate effectively with external stakeholders.
- Product and Domain Expertise - Keeping up to date with market trends while understanding the impact on our clients is crucial. You will develop your knowledge of our products and customers' workflows, sharing and building this knowledge across your team.
- Business Impact - You'll be involved in generating leads and contributing to sales campaigns, prioritising product enhancement requests for our Product and Engineering teams, and providing valuable customer intelligence that drives product improvements and sales performance.
You’ll need:
- Minimum 2 years of experience in Financial Services or a Financial Technology company
- Experience in sell-side or buy-side markets
- Strong product knowledge, technical skills, and market knowledge to support our Enterprise clients
- Previous knowledge and experience of derivatives market or risk management tools gained within last 5 years
- Strong presentation and communication skills
- Experience in building relationships across various stakeholder levels (technical contacts, product managers, traders, executive team etc.)
- Be a self-starter and a proactive collaborator with strong multi-tasking and prioritisation skills
- Ability to assist with product testing and project management work
- Bachelor’s degree or higher degree equivalent qualifications in relevant Finance, Mathematics of Finance, Finance Engineering, Quantitative Finance, Risk Management or related field
We would love to see:
- Proficiency with market practice on risk management and derivatives valuation
- Prior experience with mortgages (MBS, CMBS, RMBS, TBA’s, CLO’s, Pools, etc) with an understanding of prepay assumptions in pricing models
- Knowledge of regulations such as FRTB, SIMM, SA-CCR
- Passion in technology and coding skills such as Python
- Fluency in another European language in addition to English
Risk Client Support Specialist - Financial Solutions employer: Avature
Contact Detail:
Avature Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Risk Client Support Specialist - Financial Solutions
✨Tip Number 1
Familiarise yourself with Bloomberg's Multi-Asset Risk System (MARS) and derivatives data services. Understanding these tools will not only help you in interviews but also demonstrate your commitment to the role and your ability to support clients effectively.
✨Tip Number 2
Network with professionals in the financial services industry, especially those who have experience with risk management tools. Engaging with them can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 3
Stay updated on current market trends and regulations related to risk management and derivatives. This knowledge will be crucial during discussions with potential employers and will showcase your expertise and readiness for the role.
✨Tip Number 4
Prepare to discuss your experience in building relationships across various stakeholder levels. Be ready to share specific examples of how you've successfully collaborated with different teams, as this is a key aspect of the Risk Client Support Specialist role.
We think you need these skills to ace Risk Client Support Specialist - Financial Solutions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Financial Services or Financial Technology. Emphasise your knowledge of derivatives markets and risk management tools, as well as any specific achievements that demonstrate your ability to support clients effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your understanding of Bloomberg's products. Mention how your background aligns with the role's requirements, particularly your experience in building relationships with various stakeholders and your technical skills.
Showcase Your Market Knowledge: Demonstrate your understanding of current market trends and their impact on clients in your application. This could be through specific examples of how you've applied this knowledge in previous roles or how you plan to leverage it at Bloomberg.
Highlight Communication Skills: Since the role involves liaising with multiple stakeholders, make sure to highlight your strong presentation and communication skills. Provide examples of how you've successfully communicated complex information to diverse audiences in the past.
How to prepare for a job interview at Avature
✨Showcase Your Market Knowledge
Make sure to demonstrate your understanding of the financial markets, particularly in relation to risk management and derivatives. Be prepared to discuss recent trends and how they might impact clients, as this will show your expertise and relevance to the role.
✨Emphasise Client Service Skills
Since the role focuses heavily on client interaction, highlight your experience in providing exceptional customer service. Share specific examples of how you've built relationships with clients and resolved their issues effectively.
✨Prepare for Technical Questions
Expect questions that assess your technical skills and product knowledge. Brush up on the tools and systems mentioned in the job description, such as Bloomberg’s Multi-Asset Risk System (MARS) and derivatives valuation services, to demonstrate your readiness for the role.
✨Demonstrate Proactive Collaboration
Illustrate your ability to work collaboratively across different teams. Provide examples of how you've successfully engaged with various stakeholders, from technical contacts to executive teams, to achieve common goals.
