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For Companies At a Glance
- Tasks: Lead two boutique hotels, ensuring top-notch service and operational excellence.
- Company: Join a growing business with a loyal local following and vibrant atmosphere.
- Benefits: Enjoy a competitive package, career progression, and a dynamic work environment.
- Why this job: Perfect for those who love variety, autonomy, and making a real impact.
- Qualifications: Experience in hospitality management and strong leadership skills are essential.
- Other info: Be the face of both hotels, fostering a culture of pride and professionalism.
The predicted salary is between 48000 - 84000 £ per year.
About
We are looking for a multi-site General Manager to take the helm of two properties offering 30 and 20 boutique-style bedrooms, each with bustling restaurants and a loyal local following. This role is perfect for someone who thrives on variety, autonomy, and hands-on leadership. You will be the cornerstone between the front of house, kitchen, housekeeping, and senior leadership driving business performance, standards and managing the people across both venues.
The Role
- Be the face and force behind both hotels ensuring consistency of service, guest satisfaction, and operational excellence.
- Manage and support two close-knit teams across front of house, housekeeping, and F&B, building a positive culture of pride and professionalism.
- Oversee all aspects of the business from food quality to guestroom turnover, ensuring the brand's standards and character are upheld.
- Take full ownership of P&L, labour control, stock management, compliance, and KPI achievement.
- Lead compliance across licensing, health & safety, food hygiene, GDPR, and employment law.
- Engage with guests, respond swiftly to feedback, and champion a service culture that turns customers into regulars.
- Coach department heads, drive training and performance reviews, and embed a strong developmental ethos.
General Manager- Boutique Hotels employer: SIXTY EIGHT LUXE
Contact Detail:
SIXTY EIGHT LUXE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager- Boutique Hotels
✨Tip Number 1
Familiarise yourself with the boutique hotel market in your area. Understanding local competitors and trends will help you demonstrate your knowledge during interviews and show that you're ready to take on the challenges of managing multiple properties.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those who have experience in multi-site management. Attend industry events or join relevant online forums to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved guest satisfaction in previous roles. Highlighting your hands-on leadership style and ability to foster a positive culture will resonate well with hiring managers.
✨Tip Number 4
Research the brands and values of the hotels you'll be managing. Being able to articulate how your personal values align with theirs will show your commitment to upholding their standards and enhancing their reputation in the community.
We think you need these skills to ace General Manager- Boutique Hotels
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing multiple properties, particularly in the boutique hotel sector. Emphasise your leadership skills and any achievements related to guest satisfaction and operational excellence.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your hands-on approach to management. Mention specific examples of how you've successfully led teams and improved business performance in previous roles.
Showcase Your Understanding of Compliance: Demonstrate your knowledge of compliance issues such as health & safety, food hygiene, and GDPR in your application. This shows that you are not only focused on guest experience but also on maintaining high operational standards.
Highlight Your People Skills: Since this role involves managing close-knit teams, emphasise your ability to build positive workplace cultures. Include examples of how you've coached team members and fostered professional development in your previous positions.
How to prepare for a job interview at SIXTY EIGHT LUXE
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading multiple teams. Be prepared to discuss your leadership style and provide examples of how you've successfully managed diverse teams in the past. Highlight any specific strategies you've used to foster a positive work culture.
✨Demonstrate Financial Acumen
This role requires full ownership of P&L and financial management. Brush up on your knowledge of financial metrics and be ready to discuss how you've previously managed budgets, controlled labour costs, and achieved KPIs in your past roles.
✨Emphasise Guest Engagement
Engagement with guests is crucial for this position. Prepare to share examples of how you've turned customer feedback into actionable improvements and created memorable experiences that encourage repeat visits.
✨Prepare for Compliance Questions
Given the importance of compliance in this role, be ready to discuss your experience with health & safety regulations, food hygiene standards, and employment law. Show that you understand the significance of these areas in maintaining operational excellence.
