Database Manager

Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.

About the role

This is an exciting opportunity for a motivated individual with experience in data management and Raiser’s Edge to support the Advancement department. In this role, you will manage and improve the Raiser’s Edge database, ensuring data accuracy, supporting fundraising and membership initiatives, and overseeing the Database team. You will be essential in managing donation tracking, membership processes, gift aid claims, and financial reporting while also contributing to the ongoing development of data systems to support future growth and potential changes in platform or infrastructure.

Responsibilities

• Leading and developing the Database team, consisting of the Data Manager (Membership) and Database Assistant.
• Ensuring the accuracy and security of donor and membership data, collaborating closely with the IS team.
• Supporting the Senior Gifts and Planning Manager, Membership Services, and the Head of Planning and Operations to implement effective systems and procedures for ensuring data quality.
• Overseeing key data processes, including managing mailing lists, assisting with Gift Aid claims, and generating accurate financial reports.
• Providing training and support to staff across the Museum, ensuring proficiency in using Raiser’s Edge for both fundraising and membership tasks.
• Analysing data and identifying areas of improvement, innovation, and cleaning priorities.
• Supporting data and systems development work to ensure readiness for potential future changes in platform or infrastructure.

Specific Technical Professional, Skills & Experience:

• Excellent organisational and administrative skills
• Ability to work cooperatively as part of a team and to support colleagues
• Rigorous attention to detail
• Understanding of fundraising practices and principles
• Understanding of information management principles
• High level of competency in Raiser’s Edge and database management skills and knowledge
• Experience as a Database Manager for a charitable organisation
• Experience of working in the cultural sector

Specific Interpersonal Skills:

• High level of organisational and administrative skills
• Good project and people management skills
• Good technical skills and exceptional attention to detail
• Enthusiastic and flexible attitude
• Experience in managing at least one individual

Conditions of employment

• You need to have the right to work in the UK

Working locations

• Hybrid model, working in the London office and remotely

How to apply

If you have any additional needs that we should be aware of to support you with your application, please provide details to British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make the best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum that represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because on their relevant knowledge, skills, and experience.