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- Tasks: Lead and mentor caregivers while providing essential support to seniors.
- Company: Join Touching Hearts at Home, a top-rated companion care service in Rochester.
- Benefits: Enjoy competitive pay, health insurance, 401(k) matching, and paid time off.
- Why this job: Make a real impact on seniors' lives while working in a compassionate environment.
- Qualifications: Experience as a caregiver or healthcare professional is required; certification preferred.
- Other info: Flexible hours with guaranteed pay; must be available for on-call shifts.
The predicted salary is between 28800 - 43200 £ per year.
Touching Hearts at Home, a premier companion care services organization in Rochester and the Finger Lakes, is dedicated to helping seniors age in place while avoiding hospitalization. We believe in matching the right caregiver with the right client at the right time to ensure quality care and support. We are seeking an experienced Care Partner Lead to join our award-winning team!
This is a full-time, 40-hour per week position, working either 7a-7p, or 7p-7a, Wednesday-Sunday, offering stability and the opportunity to make a meaningful impact on the lives of seniors in our community.
Why Join Us?
- Recognized as an Employer of Choice and Provider of Choice for four consecutive years
- A workplace built on our four core values: Compassion, Commitment, Communication, and Consideration
- Competitive benefits and opportunities for professional growth
Position Overview
As a Care Partner Lead, you will serve as a reliable on-call caregiver in the event of call-offs. You will be on standby during your designated schedule (Monday-Friday or Wednesday-Sunday) and will be contacted when coverage is needed. Your role is vital in ensuring seamless care for our clients. This is a leadership position and will require your attendance and support during Pre-Employment training of new Care Partners. You will serve as a mentor and ongoing trainer to our Care Partner staff. This includes introducing new Care Partners to their clients, allowing Care Partners to shadow you while providing services at a client’s home, and following up with Care Partners as it relates to quality assurance. Additionally, Touching Hearts at Home may occasionally require support with administrative tasks and community events. As a Care Partner Lead, you will be expected to assist with these activities as needed, following requests from the Touching Hearts at Home Scheduler or Executive Director. Care Partner Leads receive cross-training in our scheduling process and software and are expected to assist with scheduling as needed. This may involve working in the office during regular business hours or serving as an on-call representative after hours. Whether you are filling in for a call-off or assisting with other tasks, you are guaranteed 80 hours of pay per bi-weekly payroll cycle. If you exceed 40 working hours in a single week, you will receive overtime pay at the applicable rate, in accordance with state and federal labor laws. If a Care Partner Lead declines to fill in for a call-off or fails to report for duty as requested by the Scheduler or Executive Director, the guaranteed hours for that week will be forfeited, and only the actual hours worked will be paid for that payroll cycle. Additionally, repeated refusals may result in disciplinary action, up to and including termination of employment.
Benefits We Offer
- 401(k) retirement plan with generous employer match
- Health insurance with employer contributions
- Paid Time Off (PTO) accruing from day one
- Sick leave and paid holidays
- Ongoing paid training and professional development
- Company-sponsored events, gifts, and celebrations
Your Responsibilities
- Provide social companionship and caregiving to seniors
- Assist with transportation, shopping, and errands
- Support light housekeeping and meal preparation
- Offer standby assistance with hygiene and safety oversight
- Deliver situational care as needed
What We’re Looking For
Professional Experience: Professional experience as a Home Health Aide (HHA), Personal Care Assistant (PCA), Certified Nursing Assistant (CNA), Licensed Practical Nurse (LPN), Registered Nurse (RN), or Companion Caregiver
Valid Driver’s License & Insured Vehicle (for client transportation as needed)
Reliable Cell Phone & Internet Access (for communication and scheduling)
Availability: 24/7 standby Monday-Friday or Wednesday-Sunday
Willingness to Travel: Up to 40 miles for shifts
Preferred Qualifications: Certification in HHA, PCA, CNA, or LPN
Physical Requirements: Ability to lift, push, and pull up to 25 lbs
Must pass background check, professional reference check, and driving record verification
Who Should Apply?
We are looking for dedicated, compassionate individuals who believe seniors deserve the highest level of care. If you see this role as more than just a job—if you take pride in building meaningful relationships and improving the lives of seniors—we want to hear from you!
Ready to Make a Difference? Click Apply Now to submit your application or call us at 585-271-7390 for more information. Join Touching Hearts at Home and be part of a team that truly cares!
Care Partner Lead employer: Touching Hearts at Home
Contact Detail:
Touching Hearts at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Partner Lead
✨Tip Number 1
Familiarise yourself with the core values of Touching Hearts at Home: Compassion, Commitment, Communication, and Consideration. During your interactions, whether in interviews or networking, highlight how your personal values align with theirs to demonstrate that you're a great cultural fit.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience where you mentored or trained others. This is crucial for the Care Partner Lead role, so be prepared to share specific examples that illustrate your ability to guide and support new team members.
✨Tip Number 3
Be ready to discuss your flexibility and availability, especially regarding the standby requirements. Emphasise your willingness to adapt to different schedules and your commitment to providing seamless care, as this is a key aspect of the role.
✨Tip Number 4
Network with current or former employees of Touching Hearts at Home if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace Care Partner Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in caregiving roles, such as Home Health Aide or Personal Care Assistant. Emphasise any leadership or mentoring experience, as this role requires you to train and support new Care Partners.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for senior care and your alignment with the company's core values: Compassion, Commitment, Communication, and Consideration. Share specific examples of how you've made a positive impact in previous roles.
Highlight Availability: Clearly state your availability in your application. Since the position requires 24/7 standby, mention your flexibility and willingness to work during the specified hours, including weekends.
Showcase Relevant Certifications: If you have certifications like HHA, PCA, CNA, or LPN, make sure to include them in your application. This will demonstrate your qualifications and commitment to professional development in the caregiving field.
How to prepare for a job interview at Touching Hearts at Home
✨Show Your Compassion
As a Care Partner Lead, compassion is key. Be prepared to share examples of how you've demonstrated empathy and understanding in your previous roles, especially when working with seniors.
✨Highlight Leadership Experience
This role involves mentoring and training new Care Partners. Discuss any past leadership experiences you have, focusing on how you supported and guided others in a caregiving environment.
✨Demonstrate Flexibility
The position requires 24/7 standby availability. Be ready to explain how you manage your time and commitments, and express your willingness to adapt to the needs of the team and clients.
✨Prepare for Scenario Questions
Expect questions about handling specific situations, such as emergencies or difficult client interactions. Think through potential scenarios and how you would respond to ensure quality care.
