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- Tasks: Visit properties to arrange debt payments and provide customer service with empathy.
- Company: Join a leading UK Debt Recovery Enforcement Group with 40 years of growth.
- Benefits: Earn a competitive salary with bonuses, 29 days holiday, and a company vehicle.
- Why this job: Make a real impact while developing skills in a supportive environment.
- Qualifications: Must have a full UK driving license and a clean DBS; experience in enforcement is a plus.
- Other info: Full training provided to become a Certificated Enforcement Agent.
The predicted salary is between 23800 - 26000 £ per year.
Job Title: Enforcement Agent Location: Bristol Salary: £23,800 – £26,000 (OTE £50,000 – £70,000) The Role Visiting debtor’s properties to arrange payment of outstanding debts, setting up and agreeing repayment arrangements. Customer service and empathy is key to the success of this role. Where a solution cannot be find you will be taking control/removing goods where necessary. Making enquiries with neighbours if debtors have moved or left a property. The Company They are an industry leading UK Debt Recovery Enforcement Group who have been growing for 40 years. The Salary and Benefits Package £23,800 – £26,000 basic salary + bonuses + overtime (OTE £50,000 to £70,000) 29 days holiday – including bank holidays, increasing with service and with the opportunity to top up with extra days via banked leave and other incentive schemes Company vehicle, fuel card and expenses Full training and qualifications to become a Certificated Enforcement Agent Company pension scheme Access to an Earnings on Demand Scheme Employee discount scheme Health and wellbeing support Candidate Requirements Full UK Driving License (held for at least 2 years) Able to drive both manual and automatic vehicles Able to provide a clean DBS and no CCJ/IVA Previous experience in an enforcement, debt recovery, security, police or armed forces role is desirable The Application Process Please submit your CV as directed and shortlisted candidates will be contacted for an initial telephone interview with a Novax Consultant. Candidates that pass this interview, will be presented to the Client in advance of a final interview
Enforcement Agent employer: Novax Recruitment Ltd
Contact Detail:
Novax Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enforcement Agent
✨Tip Number 1
Familiarize yourself with the debt recovery process and relevant laws in the UK. Understanding the legal framework will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Highlight any previous experience in customer service or roles that required empathy and negotiation skills. This is crucial for an Enforcement Agent, as you'll need to handle sensitive situations with care.
✨Tip Number 3
Prepare for the initial telephone interview by practicing common interview questions related to enforcement and debt recovery. Be ready to discuss how you would handle challenging scenarios.
✨Tip Number 4
Make sure your driving record is clean and that you can confidently drive both manual and automatic vehicles. This is a key requirement for the role, and demonstrating your driving capabilities can set you apart from other candidates.
We think you need these skills to ace Enforcement Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in enforcement, debt recovery, or customer service. Use specific examples that demonstrate your skills in empathy and problem-solving.
Craft a Strong Cover Letter: Write a cover letter that explains why you are interested in the Enforcement Agent role. Emphasize your ability to handle difficult situations and your commitment to finding solutions for clients.
Highlight Driving Experience: Since a full UK driving license is required, mention your driving experience clearly. Include details about your ability to drive both manual and automatic vehicles.
Prepare for the Interview: Research common interview questions for enforcement roles and prepare your answers. Be ready to discuss your previous experiences and how they relate to the responsibilities of an Enforcement Agent.
How to prepare for a job interview at Novax Recruitment Ltd
✨Show Empathy and Customer Service Skills
As an Enforcement Agent, demonstrating your ability to handle sensitive situations with empathy is crucial. Prepare examples from your past experiences where you successfully managed difficult conversations or resolved conflicts.
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of what the role entails, including visiting debtor properties and negotiating repayment arrangements. Be ready to discuss how your skills align with these responsibilities.
✨Highlight Relevant Experience
If you have previous experience in enforcement, debt recovery, or similar fields, be sure to highlight this during the interview. Discuss specific situations where you demonstrated your ability to manage debts or enforce agreements.
✨Prepare Questions for the Interviewer
Having thoughtful questions prepared shows your interest in the role and the company. Consider asking about the training process for becoming a Certificated Enforcement Agent or the company culture.
