Floor Manager
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Floor Manager

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Lead the front of house team and ensure exceptional guest experiences.
  • Company: Join JKS Restaurants, a critically acclaimed group with multiple Michelin stars.
  • Benefits: Enjoy up to 50% off dining, discounted gym memberships, and career progression opportunities.
  • Why this job: Be part of a passionate team in a vibrant restaurant culture that values your uniqueness.
  • Qualifications: Previous experience as a Floor Manager or Restaurant Supervisor is required.
  • Other info: Additional holiday, staff parties, and a personalized learning & development plan await you.

The predicted salary is between 30000 - 42000 £ per year.

Salary – £40000 to £42000 per year

Schedule – Full Time

Experience – Previous experience in a quality restaurant

Berenjak Borough are seeking a Floor Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Floor Manager looking for a new role in an award winning, critically acclaimed group.

The Restaurant

Berenjak, the Iranian restaurant from Kian Samyani and JKS Restaurants, is to launch a new site in Borough Market this spring. It follows Berenjak's first site, which opened in Soho in 2018 and was awarded a Michelin Bib Gourmand in 2019.

Berenjak Borough offers an expanded menu that includes several new homestyle Iranian dishes, alongside all the signature Berenjak classics. Just as the original Berenjak introduced diners to the flavours of Tehran's hole-in-the-wall eateries, the new restaurant brings the classic charcoal-grilled kebabs, such as the minced lamb koodibeh and poussin jujeh tond, for which Berenjak is best known. Many of the signature mazeh small plates from our Soho restaurant also make the jump to Borough, including the black chickpea hummus, the Panir Sabzi (Persian feta with radish, fresh herbs, and nuts), and the taftoon clay-baked sourdough seeded flatbread.

The Role
As Floor Manager, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same.

As Floor Manager, you will be responsible for:

  • Welcoming and attending to guests with an exceptional level of care and service, ensuring that they leave with a positive and memorable experience;
  • Overseeing the waiting staff to ensure the smooth running of all sections;
  • Inspiring, motivating and training waiting staff to deliver the highest levels of service;
  • Carrying out all opening and closing procedures.

The successful Floor Manager will have:

  • Previous experience as a Floor Manager or Restaurant Supervisor ready to take on more responsibility;
  • Warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail;
  • Proven ability to lead, train and inspire a team;
  • Passion for hospitality and a good knowledge of food and beverage;

Benefits & Culture

Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.

We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:

Treat Yourself

  • Up to 50% off dining across JKS Restaurants
  • Retail & Takeaway Discounts
  • Code App Membership

Look After Yourself

  • Discounted Gym Membership
  • Wagestream – stream your pay earlier
  • Company Donations for your involvement with Charities
  • Employee Assistance Program
  • Access to Financial Advice
  • Wedding Gift & New-born Care Package ” Celebrating your big occasions
  • Season Ticket Loan

Progress Yourself

  • Access to our fantastic L&D Calendar
  • A personalised learning & development plan to develop your skills and knowledge
  • Career progression with a fast-growing, critically acclaimed restaurant group.

Be Yourself

  • Additional holiday for every year with us (rising to 30 days)
  • Employee referral scheme – paying up to £600 per referral
  • Staff parties & long service awards

The Group

JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 7 Michelin stars, 4 Michelin Bib Gourmands, a restaurant ranked among the World's 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2024.

The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Kitchen Table, Sabor, and Lyle's, along with cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi, and Ambassadors Clubhouse. Pubs include The Cadogan Arms, The George and The Hound.

JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.

AMRT1_UKCT

Floor Manager employer: Berenjak

At Berenjak Borough, we pride ourselves on being an exceptional employer that values our team as the heart of our business. With a strong focus on personal growth and development, we offer tailored learning opportunities, competitive benefits including up to 50% off dining, and a supportive work culture that celebrates individuality and teamwork. Join us in a vibrant environment where your passion for hospitality can flourish, and be part of a critically acclaimed restaurant group recognized for its commitment to excellence.
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Contact Detail:

Berenjak Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Floor Manager

✨Tip Number 1

Make sure to showcase your passion for food and drink during any interactions. Whether it's in a casual conversation or during an interview, expressing your enthusiasm for the culinary world can set you apart from other candidates.

✨Tip Number 2

Highlight your leadership skills by sharing specific examples of how you've motivated and trained teams in previous roles. This will demonstrate your ability to inspire others and maintain high service standards.

✨Tip Number 3

Familiarize yourself with Berenjak's menu and the unique aspects of Iranian cuisine. Being knowledgeable about the dishes and their origins can impress the hiring team and show your commitment to the role.

✨Tip Number 4

Network within the hospitality industry, especially with those who have experience in fine dining or similar restaurant environments. Personal connections can often lead to job opportunities and valuable insights about the company culture.

We think you need these skills to ace Floor Manager

Exceptional Customer Service
Team Leadership
Training and Development
Attention to Detail
Hospitality Knowledge
Communication Skills
Problem-Solving Skills
Time Management
Conflict Resolution
Multitasking
Positive Attitude
Adaptability
Sales Skills
Menu Knowledge
Operational Management

Some tips for your application 🫡

Show Your Passion for Hospitality: In your application, make sure to express your genuine passion for hospitality and food. Share specific experiences that highlight your love for creating memorable customer experiences.

Highlight Leadership Skills: Emphasize your previous experience in leading and training teams. Provide examples of how you've inspired your staff to deliver exceptional service, as this is a key requirement for the Floor Manager role.

Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Focus on your previous roles as a Floor Manager or Restaurant Supervisor, and detail your responsibilities and achievements in those positions.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your personality. Use a friendly and warm tone to match the restaurant's culture, and explain why you are excited about the opportunity at Berenjak Borough.

How to prepare for a job interview at Berenjak

✨Show Your Passion for Hospitality

Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences that highlight your enthusiasm for food and drink, as well as your commitment to providing exceptional service.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led and inspired a team in previous roles. Discuss your approach to training staff and ensuring a high standard of service, as this is crucial for the Floor Manager position.

✨Know the Menu

Familiarize yourself with Berenjak's menu, including signature dishes and new offerings. Being able to discuss the food and drink options knowledgeably will show your dedication and help you connect with the interviewers.

✨Emphasize Customer Experience

Be ready to talk about how you create memorable experiences for guests. Share specific strategies you've used to ensure customer satisfaction and how you handle feedback or complaints effectively.

Floor Manager
Berenjak
Apply now
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