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- Tasks: Install and maintain drinks dispense equipment while delivering top-notch customer service.
- Company: Join Innserve, a leading team in the drinks dispense industry across the UK.
- Benefits: Enjoy competitive salary, generous holiday, flexible benefits, and exclusive discounts.
- Why this job: Be part of a dynamic team with opportunities for growth and a positive work culture.
- Qualifications: Customer service experience and a full UK driving licence are essential; training provided.
- Other info: Progression is encouraged, and no prior drinks dispense experience is required.
The predicted salary is between 21000 - 29000 £ per year.
Are you someone who is passionate about customer service and looking for a field service role with a difference? Interested in joining our growing team of drinks dispense industry specialists, who specialise in installing and maintaining drinks dispense equipment at over 90,000 licensed premises across the UK plus at concerts, festivals, racecourses, stadiums and arenas? We deliver customer service excellence.
Working at Innserve, you will enjoy:
- Competitive salary (£26,246.50 pa) + a performance-based incentive paid quarterly. A generous London weighting applies within the M25.
- Company Vehicle
- Generous holiday allowance: 21 days holiday + bank holidays + an additional 'Celebration Day'! You can also buy or sell holiday days to suit your needs.
- Amazing core benefits: Life assurance, access to the award-winning Help at hand app with GP appointments, counselling, and more, plus exclusive retail discounts.
- Personalised additional benefits: Tailor your benefits to your needs with our 'All Inn' flexible benefits scheme. Receive a 'Flex Pot' to spend on additional benefits like Dental Insurance, Private Medical Insurance, Annual Gym Memberships, Critical Illness Cover, Increased Pension Contributions, Annual Travel Insurance, and more. Many options include coverage for your partner and children too!
- Development opportunities: In-house training, and support to pursue external qualifications and apprenticeships.
- Opportunities to boost your earnings: Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.
Your typical day as a Smart Dispense Technician: No two days will be the same! Our Smart Dispense system is the beating heart in any bar and offers an exceptional range of cutting-edge draught dispense solutions that can be tailored to any needs. As a Smart Dispense Technician, you will be visiting a range of bars and restaurants to complete detailed technical and quality health checks and support with outstanding customer service. Our Technicians are the front line of our customer service operations - your day is planned from your home postcode, and you will build effective relationships with our key customers, sanitising, servicing and maintaining drinks dispense equipment. You will liaise closely with our planning team and receive full support, training, and guidance as you start your career with us. This is our entry level position and progression is encouraged.
You will already have:
- Customer Service experience
- A Full UK Driving Licence
- Hospitality/Bar/Drinks Dispense experience is useful but NOT essential - we give comprehensive training.
- The ability to work independently, remotely, and be determined to succeed, delivering a great customer experience, with a positive can-do attitude.
At Innserve, we are One Big Team. Interested in joining us?
Smart Dispense Technician in Leeds employer: Innserve Limited
Contact Detail:
Innserve Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Dispense Technician in Leeds
✨Tip Number 1
Familiarise yourself with the drinks dispense equipment and systems. Understanding how these systems work will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Innserve. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you went above and beyond for a customer, as this is crucial for a role focused on delivering excellent service.
✨Tip Number 4
Show enthusiasm for the hospitality industry. Being passionate about the sector can set you apart from other candidates and demonstrate that you're a great fit for the team at Innserve.
We think you need these skills to ace Smart Dispense Technician in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that align with the Smart Dispense Technician role. Emphasise your ability to work independently and your positive attitude.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your interest in the drinks dispense industry. Mention why you want to join Innserve and how you can contribute to their team.
Highlight Relevant Experience: If you have any experience in hospitality, bar work, or technical roles, be sure to include this in your application. Even if it's not essential, it can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Innserve Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns perfectly with the company's focus on delivering customer service excellence.
✨Demonstrate Technical Curiosity
Even if you don't have direct experience with drinks dispense equipment, show your eagerness to learn about it. Research the technology and be prepared to discuss how you would approach technical challenges, highlighting your problem-solving skills.
✨Emphasise Teamwork and Independence
Since the role involves working both independently and as part of a team, share examples of how you've successfully collaborated with others while also managing tasks on your own. This will demonstrate that you can thrive in their 'One Big Team' environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and the Smart Dispense system. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
