At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and manage daily store operations.
- Company: Join EG On The Move, a dynamic company opening new Starbucks stores across the UK.
- Benefits: Enjoy bonuses, flexible working, discounts at popular brands, and comprehensive support programmes.
- Why this job: Be part of a welcoming culture that values your input and fosters personal growth.
- Qualifications: Proven leadership experience in retail or hospitality; ability to inspire and motivate teams.
- Other info: Must pass a DBS check, funded by EG On The Move.
The predicted salary is between 31500 - 33000 £ per year.
Join a team that values your leadership and passion for great coffee! As a Store Manager at Starbucks, you will be empowered to treat the store as if it’s your own business. You’ll lead a team in delivering exceptional customer experiences while ensuring smooth store operations. With a focus on both operational efficiency and customer satisfaction, the Store Manager plays a key role in achieving business goals and upholding the values of the Starbucks brand. Here you’ll be welcomed, challenged, inspired, and heard.
What you’ll do:
- Oversee the daily operations of the store, ensuring that everything runs smoothly, from opening to closing and ensuring product availability.
- Maintain and monitor store cleanliness by ensuring compliance with health, safety, and food hygiene regulations.
- Manage stock levels, conduct inventory checks, and reduce waste whilst maintaining store cleanliness ensuring equipment is operational and well-maintained.
- Create weekly schedules for staff, ensuring proper coverage while keeping labour costs within budget.
- Lead and motivate your teams to embrace EG on the Move’s vision and values by conducting regular performance reviews and providing constructive feedback to drive continuous improvement and career growth.
- Maintain Starbucks brand integrity by ensuring the store is visually appealing, well-maintained, and in line with brand guidelines.
- Represent Starbucks in the community and ensure that the store fosters a positive, inclusive, and welcoming environment to ensure customer excellence.
- Ensure the proper functioning of point-of-sale systems and any digital ordering platforms.
- Coach, mentor, and motivate colleagues to foster a supportive atmosphere where everyone feels valued and empowered, while inspiring the team to embrace and embody the Starbucks vision in both customer interactions and internal processes.
What’s in it for you?
- Bonus Incentive
- Up to 15% Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Cinnabon, Sbarro & Chaiiwala.
- Flexible working.
- Employee Assistance program.
- Mental wellbeing and support.
- Financial wellbeing.
- Life coaching.
- Legal Assistance.
- Life insurance.
- Retail Discounts.
- Learning & Development Opportunities.
- Salary Sacrifice Pension.
What we are looking for:
- Proven leadership experience in a managerial role, preferably in a retail or hospitality environment.
- Flexibility to work various shifts, including weekends and holidays.
- Ability to inspire, motivate and lead a team effectively.
- Dedicated to delivering excellent service that exceeds customer expectations.
- The ability to work under pressure and handle challenging situations in a fast-paced environment.
At EG On the Move, we’re excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and you’ll have the opportunity to learn and inspire. Power your career and be part of something transformational! Please note - you are required to successfully pass a DBS check, which will be funded by EG On The Move.
Contact Detail:
Starbucks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Rochdale
✨Tip Number 1
Familiarise yourself with Starbucks' brand values and mission. Understanding what the company stands for will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Showcase your experience in managing teams in fast-paced environments. Prepare specific examples of how you've motivated staff and improved customer service, as this will demonstrate your capability to lead effectively.
✨Tip Number 3
Network with current or former Starbucks employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Be ready to discuss how you handle operational challenges. Think of scenarios where you've successfully managed stock levels or improved store efficiency, as these are key aspects of the Store Manager role.
We think you need these skills to ace Store Manager in Rochdale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality management. Emphasise your leadership skills and any achievements that demonstrate your ability to inspire and motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention specific examples of how you've successfully managed teams and improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as operational efficiency, stock management, and team motivation. Use keywords from the job listing to make your application stand out.
Prepare for Potential Questions: Think about common interview questions for managerial roles in retail. Be ready to discuss how you handle pressure, manage staff schedules, and ensure compliance with health and safety regulations.
How to prepare for a job interview at Starbucks
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated and inspired them to achieve their goals.
✨Understand the Brand
Familiarise yourself with Starbucks' values and mission. Be ready to discuss how you can uphold these values in your store and create a welcoming environment for customers and staff alike.
✨Prepare for Operational Questions
Expect questions about managing daily operations, stock levels, and maintaining cleanliness. Think of specific instances where you've successfully handled these responsibilities in previous roles.
✨Demonstrate Customer Service Excellence
Customer satisfaction is key in this role. Be prepared to share examples of how you've gone above and beyond to ensure a great customer experience, especially in challenging situations.