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For Companies At a Glance
- Tasks: Lead and inspire your team to deliver top-notch customer service and store standards.
- Company: Join B&M, one of the UK's fastest-growing retailers with over 750 stores!
- Benefits: Enjoy job stability, career progression, 10% store discount, and exclusive colleague perks.
- Why this job: This role offers amazing development opportunities and a chance to be part of a dynamic team.
- Qualifications: Experience managing a small to medium team in retail or hospitality is essential.
- Other info: Flexible working hours and a permanent 40-hour contract are available.
The predicted salary is between 24000 - 36000 £ per year.
Are you currently a Department Manager, Supervisor, Team Leader or Assistant Manager looking for your next step? Would you like to join a rapidly expanding business with amazing career development opportunities? Do you have a passion for leading your team and delivering fantastic customer service? Well, look no further...
We are currently recruiting for a Floor Manager to join our store team in Coatbridge, Lanarkshire! This is a full time role and being flexible with your working pattern will be essential.
About the Role
As a Floor Manager, you will support the Store Management team in the running of the store by leading and inspiring your team to deliver the best store standards for our customers. You will also:
- Ensure high levels of customer satisfaction through the delivery of excellent customer service and store standards
- Support the management of your team and motivate colleagues to increase sales and ensure efficiency
- Provide colleagues in the team with the appropriate skills, knowledge and training
- Operate and deliver processes that ensure the store meets all legal requirements
- Have a strong knowledge and ability to deliver KPIs
This role offers fantastic development opportunities, with a clear progression pathway up to Deputy Store Manager and beyond! If you're looking to progress in your career, this could be the perfect opportunity for you!
About You
Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service! It is essential that applicants have the following:
- Experience of managing a small to medium sized team, in a fast paced retail or hospitality environment
- The ability to think on your feet and motivate others
- Effective communication skills
- Strong leadership and organisation skills
- A flexible approach and a can do attitude
Why B&M?
B&M aren't just any retailer. We're one of the fastest growing in the UK, with over 750 stores and an exciting plan for more new openings this year! Joining B&M means you can be part of an amazing journey. But it's not just our rapid expansion that sets us apart; it's our ongoing commitment to our people. Our growth is huge and is showing no signs of slowing down there's never been a better time to join the team!
What We Offer:
- Job stability and a clear path for your career progression and internal development
- Amazing on the job training
- 10% store discount across all B&M & Heron Foods stores, with regular double discount events for you to enjoy!
- Access to our exclusive colleague benefits portal, including discounts for retailers, hospitality and more
- Wellbeing support & guidance through our Employee Assistance Programme
- A stable & permanent 40 hour contract
Ready to join the B&M journey and excel your career? Submit your application today! Our roles can fill up quickly, so at times we may need to close vacancies early. We would recommend submitting your interest as soon as possible to avoid any disappointment.
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Contact Detail:
B&M Retail Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager in Coatbridge
✨Tip Number 1
Research B&M's company culture and values. Understanding what makes them unique will help you align your answers during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare examples from your previous experience that demonstrate your leadership skills and ability to motivate a team. Be ready to discuss specific situations where you improved customer service or achieved sales targets.
✨Tip Number 3
Familiarise yourself with common retail KPIs and be prepared to discuss how you've met or exceeded these in past roles. This shows that you understand the metrics that drive success in a retail environment.
✨Tip Number 4
Be flexible and open-minded about your working hours. Since the role requires a flexible approach, demonstrating your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Floor Manager in Coatbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing teams, particularly in retail or hospitality. Use specific examples that demonstrate your leadership skills and ability to motivate others.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention why you are interested in the Floor Manager position and how your previous experiences align with the role's requirements.
Highlight Relevant Skills: In your application, emphasise your effective communication skills, flexibility, and ability to think on your feet. These traits are essential for the Floor Manager role and should be clearly articulated.
Show Enthusiasm for Career Development: Express your eagerness for career progression within the company. Mention your interest in the clear progression pathway up to Deputy Store Manager and how you plan to contribute to the team's success.
How to prepare for a job interview at B&M Retail Ltd
✨Show Your Leadership Skills
As a Floor Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated your team or improved performance.
✨Understand Customer Service Excellence
Be ready to discuss what excellent customer service means to you. Think of specific instances where you've gone above and beyond for customers, as this role heavily focuses on delivering high levels of customer satisfaction.
✨Familiarise Yourself with KPIs
Since the role requires a strong knowledge of KPIs, brush up on key performance indicators relevant to retail. Be prepared to explain how you've used KPIs in previous roles to drive sales and improve store efficiency.
✨Demonstrate Flexibility and Adaptability
The job description highlights the need for a flexible approach. Think of examples where you've had to adapt to changing circumstances in a fast-paced environment, showcasing your ability to think on your feet.
