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For Companies At a Glance
- Tasks: Lead and inspire your team to deliver excellent customer service and store standards.
- Company: Join B&M, one of the UK's fastest-growing retailers with over 750 stores.
- Benefits: Enjoy job stability, career progression, 10% store discount, and exclusive colleague benefits.
- Why this job: This role offers amazing development opportunities and a chance to be part of a dynamic team.
- Qualifications: Experience managing a small to medium team in retail or hospitality is essential.
- Other info: Flexible working hours and a permanent 40-hour contract available.
The predicted salary is between 24000 - 36000 £ per year.
Are you currently a Department Manager, Supervisor, Team Leader or Assistant Manager looking for your next step? Would you like to join a rapidly expanding business with amazing career development opportunities? Do you have a passion for leading your team and delivering fantastic customer service? Well, look no further...
We are currently recruiting for a Floor Manager to join our store team in Coatbridge, Lanarkshire! This is a full time role and being flexible with your working pattern will be essential.
About the Role
As a Floor Manager, you will support the Store Management team in the running of the store by leading and inspiring your team to deliver the best store standards for our customers. You will also:
- Ensure high levels of customer satisfaction through the delivery of excellent customer service and store standards
- Support the management of your team and motivate colleagues to increase sales and ensure efficiency
- Provide colleagues in the team with the appropriate skills, knowledge and training
- Operate and deliver processes that ensure the store meets all legal requirements
- Have a strong knowledge and ability to deliver KPIs
This role offers fantastic development opportunities, with a clear progression pathway up to Deputy Store Manager and beyond! If you're looking to progress in your career, this could be the perfect opportunity for you!
About You
Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service! It is essential that applicants have the following:
- Experience of managing a small to medium sized team, in a fast paced retail or hospitality environment
- The ability to think on your feet and motivate others
- Effective communication skills
- Strong leadership and organisation skills
- A flexible approach and a can do attitude
Why B&M?
B&M aren't just any retailer. We're one of the fastest growing in the UK, with over 750 stores and an exciting plan for more new openings this year! Joining B&M means you can be part of an amazing journey. But it's not just our rapid expansion that sets us apart; it's our ongoing commitment to our people. Our growth is huge and is showing no signs of slowing down there's never been a better time to join the team!
What We Offer:
- Job stability and a clear path for your career progression and internal development
- Amazing on the job training
- 10% store discount across all B&M & Heron Foods stores, with regular double discount events for you to enjoy!
- Access to our exclusive colleague benefits portal, including discounts for retailers, hospitality and more
- Wellbeing support & guidance through our Employee Assistance Programme
- A stable & permanent 40 hour contract
Ready to join the B&M journey and excel your career? Submit your application today! Our roles can fill up quickly, so at times we may need to close vacancies early. We would recommend submitting your interest as soon as possible to avoid any disappointment.
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Floor Manager in Coatbridge employer: B&M Retail Ltd
Contact Detail:
B&M Retail Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager in Coatbridge
✨Tip Number 1
Familiarise yourself with B&M's values and culture. Understanding what makes them unique will help you align your answers during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare specific examples from your past experience that demonstrate your leadership skills and ability to motivate a team. Being able to share real-life scenarios will make you stand out as a candidate who can deliver results.
✨Tip Number 3
Research the latest trends in retail and customer service. Showing that you're knowledgeable about the industry can impress the hiring managers and indicate that you're proactive about staying informed.
✨Tip Number 4
Be ready to discuss how you would handle specific challenges in a retail environment, such as managing a busy store or dealing with difficult customers. This will showcase your problem-solving skills and readiness for the role.
We think you need these skills to ace Floor Manager in Coatbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing teams, particularly in retail or hospitality. Use specific examples that demonstrate your leadership skills and ability to motivate others.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention why you are interested in the Floor Manager position and how your previous experiences align with the role's requirements.
Highlight Relevant Skills: In your application, emphasise your effective communication skills, organisational abilities, and flexibility. These are key traits that the company is looking for in a candidate.
Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. Mention your excitement about the career development opportunities and how you can contribute to the team’s success.
How to prepare for a job interview at B&M Retail Ltd
✨Show Your Leadership Skills
As a Floor Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated your team or improved performance.
✨Understand Customer Service Excellence
Since delivering fantastic customer service is key, be ready to discuss how you would ensure high levels of customer satisfaction. Think of specific strategies you've used in the past to enhance customer experience.
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to retail management. Be prepared to discuss how you have met or exceeded KPIs in previous roles and how you plan to do so in this position.
✨Demonstrate Flexibility and Adaptability
The role requires a flexible approach, so be ready to share instances where you've successfully adapted to changing circumstances or managed unexpected challenges in a fast-paced environment.
