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- Tasks: Engage with clients to promote training courses and maintain marketing databases.
- Company: Join Skills People Group, a leading UK provider of vocational training and qualifications.
- Benefits: Enjoy a competitive salary, bonus potential, 25 days holiday, and health cash back scheme.
- Why this job: Be part of a dynamic team focused on customer service and professional growth.
- Qualifications: Good communication skills, GCSE in English and Maths, and a proactive attitude required.
- Other info: Full-time role based in Sheffield with opportunities for continuous professional development.
The predicted salary is between 22700 - 33000 £ per year.
Skills People Group are a national provider of National Vocational Qualifications (NVQs), Pre-Employment Training Programmes, Adult Learning, Skills Bootcamps and Compliance Training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UKs largest private training providers due to the growth of our sector and funding secured.
We are currently recruiting for a highly organised, qualified Account Manager to join our existing team. The Account Manager will work as part of the business development team and tele-market the business's range of commercial & vocational training courses to new and existing clients in order to support the continued growth of the business. Candidates must be committed to our company's vision of providing our clients with sector leading customer service and advice on their training requirements.
The successful candidate will undertake the following main Duties and Responsibilities:
- Responsible for the maintenance of the company’s marketing database including adding new records and updating activity carried out on potential and existing clients
- To pro-actively contact new & existing clients by telephone to sell & make such clients aware of the business's training course portfolio
- To liaise with new clients as they progress through the sales process to complete and obtain necessary documentation and accurate paperwork to allow effective operational delivery
- To act as a focal point within the Business Development Team taking telephone calls from clients responding to requests for information and actions from clients & internal staff
- To gather initial copy and text for marketing materials including web site stories, newsletter and social media use
- To prepare reports and documents as required
- To work with colleagues to consistently improve internal practices, procedures and procedures to provide an efficient and effective service
- To fully adopt and adhere to the company’s equal opportunity policy, ensuring that all candidates, fellow employees and customers are treated fairly and impartially showing respect for all
- To represent the company in a professional manner at all times
- Any other duties as deemed necessary by the line manager
The ideal candidate must possess the following Skills, Experience and Qualities:
- Good communication skills both over the telephone and on a face-to-face basis
- A self-managing and proactive approach to work requirements
- Analytical skills to assess potential business opportunities
- Computer literate, specifically with skills to use Microsoft Excel, Word and internal marketing databases
- Strong Communication and Interpersonal Skills
- Strong attention to detail
- Enthusiasm in the workplace
- Work well under pressure
- Account management & growth skills, preferably within the training or construction sector
- Be committed to providing clients with first class customer service
- Excellent written communication skills
The successful candidate would ideally possess the following or the desire to work towards:
- Experience within the further education sector
- Educated to a minimum of GCSE grade C in English and Maths or equivalent
In return, Skills People Group will give you:
- A competitive salary
- Bonus subject to performance
- 25 days holiday + Bank Holidays plus two days additional annual leave following two years service
- Holiday buy and sell scheme
- Employer contributory pension scheme
- Health Cash Back Scheme
- Continuous Professional Development
- Annual Volunteering Day
- Referral programme
- Free parking
- A challenging and rewarding role in a successful and growing business
Job Type: Full-time
Salary: £27,000.00-£30,000.00 per year
Schedule: 8.00 am - 4.00 pm Monday to Thursday, 8.00 am - 3.30 pm Friday
Work Location: In person Sheffield S20 3FR
Account Manager Sales in Sheffield employer: Skills People Group
Contact Detail:
Skills People Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager Sales in Sheffield
✨Tip Number 1
Familiarise yourself with the training sector, especially NVQs and vocational training. Understanding the nuances of the industry will help you engage more effectively with potential clients and demonstrate your expertise during conversations.
✨Tip Number 2
Practice your communication skills, particularly over the phone. Role-playing sales calls with a friend can help you refine your pitch and become more comfortable discussing the training courses offered by Skills People Group.
✨Tip Number 3
Network within the local education and training community in Sheffield. Attend relevant events or workshops to meet potential clients and industry professionals, which could lead to valuable connections and insights.
✨Tip Number 4
Stay organised and develop a system for tracking your outreach efforts. This will not only help you manage your time effectively but also demonstrate your proactive approach to account management when you discuss your strategies during the interview.
We think you need these skills to ace Account Manager Sales in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and sales, particularly within the training or education sector. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific skills such as communication and analytical abilities, and how they align with the responsibilities of the Account Manager role.
Showcase Customer Service Skills: Emphasise your commitment to providing excellent customer service in both your CV and cover letter. Provide examples of how you've successfully managed client relationships in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Skills People Group
✨Research the Company
Before your interview, take some time to learn about Skills People Group. Understand their training programmes, values, and recent achievements. This knowledge will help you tailor your responses and show genuine interest in the role.
✨Demonstrate Your Communication Skills
As an Account Manager, strong communication is key. Prepare examples of how you've effectively communicated with clients in the past, both over the phone and face-to-face. Highlight your ability to listen and respond to client needs.
✨Showcase Your Organisational Skills
The role requires a highly organised individual. Be ready to discuss how you manage your time and tasks, especially when dealing with multiple clients or projects. Mention any tools or methods you use to stay organised.
✨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, or growth opportunities. This shows that you're engaged and serious about the position.
