At a Glance
- Tasks: Drive client success through personalisation and testing strategies while building meaningful relationships.
- Company: Join Monetate, a leading personalisation platform empowering brands like Adidas and Dunkin’ to enhance customer experiences.
- Benefits: Enjoy remote work, flexible schedules, generous leave, and comprehensive health benefits.
- Why this job: Be part of an innovative team shaping the future of digital customer experiences with impactful strategies.
- Qualifications: 5+ years in client-facing roles; expertise in personalisation, digital strategy, and A/B testing required.
- Other info: Monetate values diversity and is committed to equal opportunity in the workplace.
The predicted salary is between 43200 - 72000 £ per year.
As a Digital Marketing Consultant you will drive the growth and success of our Customers by inspiring them and leading them to successful outcomes with Personalisation and Testing strategy. In this role you will be a key contributor to enhancing the value of Monetate to clients, increasing client maturity, and identifying ways to enhance our client lifecycle. You will act as trusted advisor who will build meaningful client relationships, deliver measurable value, and accelerate our Customers’ journey towards outcomes and success.
Welcome to Monetate! Come join our fully remote work environment and be part of an exciting, innovative team that is shaping the future of personalised digital customer experiences. Monetate is the leading all-in-one personalisation platform that empowers companies like Adidas, Dunkin’, and Lufthansa to get smarter about their customers and deliver engaging experiences across all digital touchpoints. Our global team of Monetaters come together every day to shape the future of digital customer experiences and you can too.
What You’ll Do
- Collaborate with clients to define success and turn Personalisation and Testing strategies into roadmaps for increasing maturity and value from the Monetate platform.
- Spearhead the development and implementation of cutting-edge testing and personalisation strategies to drive client success.
- Act as a visionary thought-leader, inspiring clients to take decisive actions based on personalised strategies crafted for their unique needs.
- Lead workshops and ideation sessions to share insights and collaborate with team members on refining testing and personalisation strategies.
- Ensure quality delivery of strategic engagements, internal processes, and organisational improvements that are backed by data to drive retention and ROI.
- Continuously focus on increasing client satisfaction, deepening client relationships, and helping clients improve their CX maturity through world class strategies.
- Collaborate with internal teams (e.g., Product, Sales, Success, and Professional Services) to deliver continuous improvements to process, deliverables, and client engagements.
- Analyse data & insights to develop best practices and continued thought leadership to our clients and throughout the organisation.
- Meet with prospects to communicate the value provided by Strategy Consulting and Services.
What You’ll Need
- 5+ years of experience in client facing roles, such as consulting or other agency related roles.
- 3-5 years experience in personalisation, digital strategy, conversion rate optimisation and/or MarTech.
- Experience in crafting and executing successful testing and personalisation strategies, with a focus on A/B testing, Conversion Rate Optimisation, ROI modeling, and segmentation.
- Demonstrated ability to inspire and influence clients towards strategic actions through personalised consulting approaches.
- Proven success in improving conversion rates and other typical website metrics by developing and delivering strategic roadmaps.
- Deep experience with analytical story-telling/constructing the story behind the numbers.
- Adept at managing client relations and projects, with the ability to prioritise across multiple projects and clients, guide change management, and influence executive stakeholders.
- Excellent verbal and written communications skills, with the ability to present and deliver program roadmaps and insights to a variety of audiences up to the executive-level.
- Knowledge of and familiarity with marketing techniques related to optimisation, targeting, segmentation, and testing.
- Expertise in 1P data collection and activation strategies, including audience segmentation for personalisation experiences.
- Strong ability to problem solve and understand complex business requirements to drive high impact customer experiences.
- Strong ability to understand technical concepts and translate them to non-technical stakeholders.
Bonus
- Experience in a personalisation software company or other relevant Martech company is a plus.
- Flexible schedule, generous annual leave, and paid company holidays.
- Customised training and development plans to help you achieve your career goals.
- Generous health, wellness, and benefit programs, including private medical insurance, dental and pension plans.
- Opportunity for impact, career growth, and intellectual stimulation.
- Passionate, high-achieving teammates excited to help you succeed and learn.
- Company events and Employee Resource Groups.
At Monetate we celebrate and support all differences. Monetate is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital, disability, and veteran status.
EMEA Strategy Consultant employer: Monetate
Contact Detail:
Monetate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Strategy Consultant
✨Tip Number 1
Familiarise yourself with the latest trends in personalisation and digital marketing. Understanding the current landscape will help you speak confidently about strategies and innovations during interviews, showcasing your expertise and passion for the field.
✨Tip Number 2
Network with professionals in the digital marketing and personalisation space. Attend industry events or webinars to connect with potential colleagues and learn from their experiences. This can provide valuable insights and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific case studies where you've successfully implemented personalisation strategies. Be ready to share measurable outcomes and how your actions directly contributed to client success, as this will demonstrate your ability to deliver value.
✨Tip Number 4
Showcase your analytical skills by discussing how you've used data to inform your strategies. Being able to articulate the story behind the numbers will highlight your capability to drive results and improve client satisfaction.
We think you need these skills to ace EMEA Strategy Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, personalisation, and digital strategy. Use specific examples that demonstrate your success in improving conversion rates and delivering strategic roadmaps.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital marketing and personalisation. Discuss how your background aligns with Monetate's mission and how you can contribute to enhancing client relationships and driving success.
Showcase Analytical Skills: Emphasise your ability to analyse data and develop best practices. Provide examples of how you've used analytical storytelling to influence clients and improve their customer experiences.
Highlight Communication Skills: Since the role requires excellent verbal and written communication skills, include instances where you've successfully presented insights or program roadmaps to various audiences, especially at the executive level.
How to prepare for a job interview at Monetate
✨Understand the Role
Make sure you have a clear understanding of what the EMEA Strategy Consultant role entails. Familiarise yourself with personalisation and testing strategies, as well as how they drive client success. This will help you articulate your relevant experience during the interview.
✨Showcase Your Experience
Prepare to discuss your past experiences in client-facing roles, particularly in consulting or agency settings. Highlight specific examples where you've successfully implemented personalisation strategies or improved conversion rates, as these are key aspects of the job.
✨Demonstrate Analytical Skills
Be ready to talk about your analytical skills and how you've used data to inform decision-making. Discuss any experience you have with A/B testing, ROI modelling, and segmentation, as these are crucial for the role.
✨Prepare Thought Leadership Insights
As a potential thought leader, think about insights you can share that demonstrate your understanding of the industry. Prepare to discuss trends in digital marketing and personalisation, and how they can impact client success.