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- Tasks: Welcome customers and help them find their perfect furniture piece.
- Company: Join a vibrant retail team at ScS, known for stunning furniture.
- Benefits: Earn £9.74-£12.21 per hour plus commission, with amazing perks like discounts and holiday incentives.
- Why this job: Enjoy a fun, energetic environment while making customers smile and earning great rewards.
- Qualifications: No specific experience needed; just bring your enthusiasm and people skills!
- Other info: Work 24 hours a week over 3 days in Chester's Greyhound Retail Park.
Whats the opportunity? As part of the Retail team, youll be based within our store in Chester Store in Greyhound Retail Park welcoming customers in and talking to them about our gorgeous furniture. This role would be working 24 hours per week over 3 days.
What does the role involve?
- Welcome customers into the store and support them in finding the perfect piece of furniture for their home
- Accurately complete customer orders and process finance applications
- Accountable for delivering personal sales and KPIs
- Work within the team to deliver a 5 star customer experience
- Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when its needed
- Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
- Continuously develop and maintain knowledge on all ScS products and services
- Undertake, as required, other duties in keeping with the general nature of the role
Whats in it for you?
- Hourly rate of £9.74- £12.21 with a realistic OTE of £30K pro rata per year.
- In this store, our Retail Sales Advisors earn on average £800 - £1200 pro rata per month on top of their basic salary although theres no limit on how much you can earn
- Guaranteed commission of £400 pro rata per month in your first three months
- Competitions and incentives
- 33 days holidays including bank holidays
- Employee benefits platform - access to 100s of high street discounts and more
- Colleague Discount
- Career progression
- Long service awards
- Enhanced Maternity, Paternity and Adoption Leave
- Access to our dedicated Employee Assistance Programme
- Medicash - low cost health plans
- Virtual GP - Access to a GP service 24/7
- Salary finance scheme
- Pension Scheme
- Death in Service Life assurance
Who are we looking for?
The most important thing for us is that youre the right fit for our team. And if youve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think youd be perfect. While sales experience can sometimes be an advantage, its not a game-changer - personality and the ability to learn new skills is just as important!
Were looking for the following qualities:
- Sales driven with a passion for driving a 5 star customer experience
- Experience within a customer facing role
- A real people person - the ability to build strong relationships with our customers and colleagues
- A team player
- Flexibility to work shift patterns
- Strong work ethic, resilient, self-starter and a can do attitude
Retail Sales Advisor - Part Time in Chester employer: ScS Sofas
Contact Detail:
ScS Sofas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - Part Time in Chester
✨Tip Number 1
Familiarise yourself with the furniture products and services we offer at StudySmarter. Knowing the ins and outs of our range will help you engage customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you build confidence in welcoming customers and assisting them in finding the perfect piece of furniture.
✨Tip Number 3
Showcase your personality during any interactions, whether in person or over the phone. Being genuine and approachable can make a significant difference in how potential customers perceive you.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift patterns. Highlighting your willingness to adapt to the store's needs can set you apart as a strong candidate for the Retail Sales Advisor position.
We think you need these skills to ace Retail Sales Advisor - Part Time in Chester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any sales achievements and your ability to create a positive customer experience, as these are key for the Retail Sales Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific qualities they are looking for, such as being a team player and having a passion for customer service. Use examples from your past experiences to illustrate these traits.
Showcase Your Knowledge: Demonstrate your understanding of the company and its products in your application. Research ScS and mention any specific furniture styles or services you admire, showing that you are genuinely interested in the role and the brand.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at ScS Sofas
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing a 5-star customer experience. Share examples from previous roles where you went above and beyond to help customers, as this aligns perfectly with what the company values.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you've successfully collaborated with others in past jobs. Highlight any experiences where you contributed to a positive team environment or helped colleagues achieve their goals.
✨Know the Products
Familiarise yourself with the types of furniture and services offered by the company. Being knowledgeable about their products will not only impress the interviewers but also show that you're genuinely interested in the role.
✨Exude Energy and Positivity
The company is looking for someone with energy and motivation. During the interview, maintain a positive attitude, smile, and engage actively with the interviewer. This will help convey that you are the right fit for their friendly and warm environment.
