At a Glance
- Tasks: Assist the Store Manager in creating a welcoming environment and achieving sales targets.
- Company: Join The Original Factory Shop, a community retailer offering big brands at bargain prices since 1969.
- Benefits: Enjoy competitive salary, colleague discounts, 31 days holiday, and more perks!
- Why this job: Be part of a fun team with growth opportunities to run your own store in the future.
- Qualifications: Management retail experience and a passion for customer service are essential.
- Other info: We value diversity and encourage applications from everyone who meets the requirements.
The predicted salary is between 24000 - 36000 £ per year.
Established in 1969, The Original Factory Shop brings big brands at bargain prices to Britain’s local high streets. We source “must buy” quality ranges at unbelievable prices, bringing out the bargain lover in everyone so we can satisfy our customers. With stores nationwide, we bring our customers big brands up to 70% off across multiple departments including fashion, beauty, home & more.
We currently have an exciting opportunity for an Assistant Manager to join our Tranent team. As an Assistant Manager, you will work with the Store Manager to create a friendly, welcoming, customer-focused environment that delivers great results and a great place to work. You will provide support with motivating the team, be passionate about engaging with our customers, and work with the team to deliver against the store’s sales targets. As we are a proud community retailer, you will actively encourage engagement with the local area to deliver top results. You will work hard yet keep it fun!
With our exciting plans ahead, there are excellent growth opportunities to potentially run your own store in the future. We are looking for individuals with management retail experience and a passion for delivering great customer service. You will have previous experience working within a fast-paced sales and results-driven environment, including experience of managing and engaging a team. If you are an existing Assistant Manager, Deputy Manager, Supervisor, or a Team Leader, then we would love to hear from you.
The Original Factory Shop benefits include competitive salary, colleague discount, onsite training, alternate weekends off, 31 days holiday (including bank holidays), birthday day off, free life insurance, recognition scheme, long service awards, contributory pension scheme, employee assistance program, and more.
The Original Factory Shop is committed to equal opportunities and welcomes applications from all who believe they fit the essential requirements of the job.
Assistant Store Manager employer: The Original Factory Shop
Contact Detail:
The Original Factory Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with The Original Factory Shop's values and mission. Understanding their commitment to providing quality products at bargain prices will help you align your answers during the interview, showcasing your enthusiasm for their brand.
✨Tip Number 2
Prepare examples from your previous experience that demonstrate your ability to motivate a team and drive sales. Think of specific situations where you successfully engaged customers or improved team performance, as these will resonate well with the hiring managers.
✨Tip Number 3
Research the local community in Tranent and think about how you can engage with it as an Assistant Store Manager. Being able to discuss ideas on how to connect the store with local events or initiatives will show your commitment to the role and the community.
✨Tip Number 4
Practice your customer service skills by role-playing common retail scenarios. This will help you articulate your approach to handling customer inquiries and complaints effectively, which is crucial for a position focused on delivering great customer experiences.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Assistant Store Manager position. Tailor your application to highlight how your experience aligns with these aspects.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant management and retail experience. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to meet sales targets and engage with customers.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for the role. Mention any previous experience in fast-paced environments and how you have successfully motivated teams in the past.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Original Factory Shop
✨Show Your Passion for Customer Service
As an Assistant Store Manager, your role revolves around customer engagement. Be prepared to share examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Demonstrate Team Leadership Skills
Highlight your experience in motivating and managing a team. Discuss specific strategies you've used to inspire your colleagues and how you handle challenges within a team setting.
✨Know the Company and Its Values
Research The Original Factory Shop and understand its mission and values. Be ready to discuss how your personal values align with theirs and how you can contribute to their community-focused approach.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills in a retail environment. Think of scenarios where you've had to make quick decisions or resolve conflicts, and be ready to explain your thought process.