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- Tasks: Lead a dynamic team in managing client portfolios and operational strategies for exhibitions.
- Company: CEVA Logistics is a top global logistics provider, present in 170+ countries with over 110,000 employees.
- Benefits: Enjoy competitive leave, pension, life assurance, and discounts on various brands.
- Why this job: Join a culture of growth and innovation, shaping the future of global logistics.
- Qualifications: Strong operational leader with experience in freight forwarding or events, excellent communication skills required.
- Other info: Flexibility for global collaboration and travel is essential.
The predicted salary is between 43200 - 72000 ÂŁ per year.
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics.
As we continue growing at a fast pace, will you “Dare to Grow” with us?
YOUR ROLE
Our award-winning International Showfreight team based at the NEC Birmingham have an exciting opportunity for a dynamic and forward-thinking Head of Domestic Operations to join their fascinating and unique operational team. This amazing opportunity calls for a strong leader who has exceptional commercial and operational experience where you will implement effective operational strategies to meet client requirements and deliver seamless exhibitions and events.
WHAT ARE YOU GOING TO DO?
Reporting into the Regional Domestic Operations Director you will be responsible for the design, implementation and management of client portfolios, providing regular reviews and reports to senior management focusing on client performance, forecasting and initial budgets spend, ensuring budget alignment, mitigating possible risks and identifying cost save initiatives. You will maintain an excellent working relationship with internal contract management teams, ensuring client issues are resolved, constantly reviewing client performance where you will ensure contract targets are achieved. You will be the key contact for new and existing organisers and clients, maintaining customer satisfaction and embedding effective communication plans where you will present business proposals, driving contract development and renewal conversations. You will lead a diverse team embedding a culture of high performance, continuous improvement and engagement, identifying opportunities for training and development, empowering individuals to meet operational and individual goals and team objectives. You will be an advocate for health, safety and wellbeing, ensuring teams maintain and operate safely at live events and exhibitions addressing issues and implementing corrective actions.
WHAT ARE WE LOOKING FOR?
To be successful in your application you will be a strong operational leader with excellent commercial and operational experience, ideally within the freight forwarding, events or exhibitions industry. You will have proven experience of developing effective client relationships, skilled in managing multiple clients across a diverse portfolio and be practiced in budget management, strategic planning, and change initiatives. It goes without saying that you will be natural communicator, negotiator, influencer and problem solver, skilled in preparing and presenting business reviews with the ability to identify and execute new business opportunities. Due to the nature of the team and role, the Head of Domestic Operations will collaborate with organiser’s and clients around the globe, therefore this role requires flexibility when operating in different time zones and travelling to different locations.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status. Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.
Head of Domestic Operations employer: American President Lines
Contact Detail:
American President Lines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Domestic Operations
✨Tip Number 1
Familiarise yourself with CEVA Logistics' core values and mission. Understanding their commitment to innovation and personal growth will help you align your own experiences and aspirations with what they are looking for in a Head of Domestic Operations.
✨Tip Number 2
Network with current or former employees of CEVA Logistics, especially those in operational roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and operational strategies in previous roles. Highlighting your experience in the freight forwarding or events industry will be crucial in demonstrating your fit for this position.
✨Tip Number 4
Showcase your leadership style and how you foster a culture of high performance and continuous improvement. Be ready to discuss how you've empowered teams in the past, as this aligns closely with the responsibilities of the Head of Domestic Operations role.
We think you need these skills to ace Head of Domestic Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operational leadership, client relationship management, and budget oversight. Use specific examples from your past roles that demonstrate your ability to lead teams and implement effective strategies.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with CEVA Logistics' mission and values, particularly focusing on your experience in the freight forwarding or events industry.
Highlight Key Skills: Emphasise your skills in negotiation, problem-solving, and strategic planning. Provide concrete examples of how you've successfully managed multiple clients and projects, showcasing your ability to drive results and improve performance.
Prepare for Potential Questions: Anticipate questions related to your leadership style, experience with client management, and how you handle challenges in a fast-paced environment. Prepare thoughtful responses that reflect your expertise and adaptability.
How to prepare for a job interview at American President Lines
✨Understand the Company Culture
Before your interview, take some time to research CEVA Logistics and its company culture. Familiarise yourself with their values, mission, and recent achievements. This will help you align your answers with what they value and demonstrate that you're a good fit for their team.
✨Showcase Your Leadership Skills
As the Head of Domestic Operations, you'll need to exhibit strong leadership qualities. Prepare examples from your past experiences where you've successfully led teams, managed projects, or implemented operational strategies. Highlight how you fostered a culture of high performance and continuous improvement.
✨Prepare for Client Relationship Questions
Expect questions about your experience in developing and maintaining client relationships. Be ready to discuss specific instances where you've successfully managed multiple clients, resolved issues, and ensured customer satisfaction. This is crucial for the role, so have concrete examples at hand.
✨Demonstrate Flexibility and Adaptability
Given the global nature of the role, it's important to show that you're flexible and adaptable. Be prepared to discuss how you've managed operations across different time zones or adapted to changing circumstances in previous roles. This will reassure them that you can handle the demands of the position.
