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For Companies At a Glance
- Tasks: Manage collaborative processes and projects, ensuring efficiency and clarity.
- Company: Join Red Engine, creators of Flight Club and Electric Shuffle, disrupting hospitality with innovation.
- Benefits: Enjoy competitive pay, annual bonus, 33 days leave, and flexible working options.
- Why this job: Be part of a dynamic team that values creativity, collaboration, and personal growth.
- Qualifications: Experience in process management and project management; strong organisational and communication skills required.
- Other info: Diversity is celebrated here; we welcome all identities to apply.
About Us
Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We are obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands.
Our central team covers the full spectrum of skills needed to bring each concept to life from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We love what we do and are proud to be included in the Sunday Times Best Places to Work 2024.
With a total of 17 incredible venues throughout the UK, and a further 13 around the globe, we have ambitious plans and are passionate about developing new and exciting products, which means we are always growing and looking for passionate people to join the family.
The Job
As Business Process Manager, you will play a key role in supporting Red Engine by managing collaborative processes and projects, ensuring they are well-documented, structured, and efficiently executed. You will work closely with the Head of Programme, ensuring our planning processes run smoothly while also managing projects and supporting the running of the PMO function.
This role is perfect for someone highly organised, proactive, and detail-oriented, who enjoys bringing structure to processes and driving accountability and collaboration across different teams.
Key responsibilities will include:
- Documenting & Managing Key Business Planning Processes
- Collaborating with cross-functional teams to map out existing processes, identify areas of improvement, and implement changes
- Documenting workflows and creating structured process guides to ensure clarity
- Taking ownership of managing key planning processes (e.g. Annual Menu Development)
- Scheduling and running recurring check-in meetings, ensuring all tasks are progressing
- Monitoring the impact of process changes, pivoting when needed to achieve the best results.
- Keeping teams accountable for their deliverables, flagging risks or blockers early
- Applying industry best practices and frameworks (such as Lean, Six Sigma, or Agile) to enhance process efficiency and quality
- Supporting PMO Administration & Governance
- Assisting the PMO implementation and integration by supporting administrative tasks, reporting, and process tracking
- Maintaining and improving project documentation, templates, and governance structures
- Ensuring programme and project updates are effectively communicated across teams.
- Managing the lessons learned process
- Developing project plans and managing multiple projects
- Assisting with roadmaps & gap and critical path analysis
- Collaborating with multiple teams to ensure smooth execution and clear outcomes.
- Managing timelines, risks, and dependencies to keep projects on track
- Managing project budgets
To be successful in this role, you will:
- Have experience across process management, project management, and business operations
- Have strong organisational skills with the ability to manage multiple tasks and deadlines
- Be structured and process-driven, with confidence in documenting and improving workflows
- Have great communication skills, able to engage and align different teams effectively
- Have experience with platforms such as Microsoft suite, Planner, Project & Excel (with VBA)
- Have a proactive, detail-focused approach, always spotting gaps and ensuring nothing gets missed
- Have proven experience setting clear objectives, meeting deadlines, facilitating meetings understanding and inspiring others
- Have a passion for hospitality, operations, and customer experience; experience in the industry is a plus!
What you will get:
- Competitive pay
- Annual bonus
- 33 days annual leave inclusive of Bank Holidays
- Fusion working (our team are regularly in our venues, working collaboratively in our bright offices in Angel, or focusing on individual projects with work from anywhere Thursdays)
- Staff discount in all venues (50% off Sunday, Monday, 25% off Tuesday Saturday, and free game hire)
- Private healthcare
- Regular team socials
- Monthly learning and development classes, quarterly teambuilding events
- Summer and Christmas socials
- Help @ hand 24/7 health support
- Free access to therapy, nutritionists, and physiotherapists
- Weekly team lunch in venue
Here at Red Engine, we believe our success begins and ends with our people. We are committed to a diverse culture where all our team feel respected and included. We acknowledge the power that a diverse set of beliefs and perspectives can bring, and that a variety of voices strengthens our team, enhances creativity, and drives innovation. We welcome applications from candidates of all identities, including individuals of different races, ethnicities, genders and sexual orientations. If you are passionate about contributing to a culture of inclusion and collaboration, please apply.
Business Process Manager employer: Red Engine
Contact Detail:
Red Engine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Process Manager
✨Tip Number 1
Familiarise yourself with process management methodologies like Lean, Six Sigma, or Agile. Understanding these frameworks will not only help you in the interview but also demonstrate your commitment to improving efficiency and quality in business processes.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple projects or tasks in the past. Be ready to discuss specific instances where your attention to detail made a significant impact on project outcomes.
✨Tip Number 3
Engage with current employees or alumni from Red Engine on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your experience with tools like Microsoft Planner, Project, and Excel (especially VBA). Being able to articulate how you've used these tools to enhance project management will set you apart from other candidates.
We think you need these skills to ace Business Process Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Business Process Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your experience in process management, project management, and any relevant tools like Microsoft Planner or Excel. Use specific examples to demonstrate your organisational skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and operations. Mention how your background aligns with Red Engine's mission and values. Highlight your proactive approach and ability to drive accountability across teams, as these are key traits for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for the Business Process Manager position.
How to prepare for a job interview at Red Engine
✨Understand the Company Culture
Before your interview, take some time to research Red Engine's values and culture. They pride themselves on being a diverse and inclusive team that values creativity and collaboration. Showing that you resonate with their mission can set you apart.
✨Demonstrate Your Organisational Skills
As a Business Process Manager, you'll need to showcase your ability to manage multiple tasks and deadlines. Prepare examples from your past experiences where you've successfully organised projects or processes, highlighting your attention to detail and proactive approach.
✨Familiarise Yourself with Industry Best Practices
Red Engine is looking for someone who can apply frameworks like Lean, Six Sigma, or Agile. Brush up on these methodologies and be ready to discuss how you've used them in previous roles to improve efficiency and quality.
✨Prepare for Collaborative Scenarios
Since the role involves working closely with cross-functional teams, think of examples where you've successfully collaborated with others. Be prepared to discuss how you handle conflicts, keep teams accountable, and ensure clear communication across different departments.
